Sandos Playacar All Inclusive
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Jr Suite Hacienda
Jr Suite Hacienda
Room information
392-sq-foot room, balcony with garden and pool views
Internet - Free WiFi
Entertainment - 32-inch plasma TV with satellite channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Access to in-room child care, double sofa bed, and laptop-compatible safe; free rollaway/extra beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Riviera Family King Junior Suite
Riviera Family King Junior Suite
Room information
560-sq-foot room, balcony with pool views
Internet - Free WiFi
Entertainment - 32-inch plasma TV with satellite channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; free rollaway/extra beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Riviera Family Queen Junior
Riviera Family Queen Junior
Room information
560-sq-foot room, balcony with pool views
Internet - Free WiFi
Entertainment - 32-inch plasma TV with satellite channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Laptop-compatible safe, double sofa bed, and iron/ironing board; free rollaway/extra beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Royal Elite One Bedroom Suite
Royal Elite One Bedroom Suite
Room information
786-sq-foot room, balcony with garden views
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 32-inch plasma TV with satellite channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; free rollaway/extra beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Royal Elite One Bedroom Suite (2 Adults 2 children)
Royal Elite One Bedroom Suite (2 Adults 2 children)
Room information
786-sq-foot room, balcony with garden views
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 32-inch plasma TV with satellite channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; free rollaway/extra beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Royal Elite One Bedroom Suite (2 Adults 3 children)
Royal Elite One Bedroom Suite (2 Adults 3 children)
Room information
786-sq-foot room, balcony with garden views
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 32-inch plasma TV with satellite channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; free rollaway/extra beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Royal Elite One Bedroom Suite (3 adults 1 child)
Royal Elite One Bedroom Suite (3 adults 1 child)
Room information
786-sq-foot room, balcony with garden views
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 32-inch plasma TV with satellite channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; free rollaway/extra beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Royal Elite One Bedroom Suite (3 adults 2 children)
Royal Elite One Bedroom Suite (3 adults 2 children)
Room information
786-sq-foot room, balcony with garden views
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 32-inch plasma TV with satellite channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Select Ocean Front Adults only
Select Ocean Front Adults only
Room information
334-sq-foot room, balcony with ocean views
Internet - Free WiFi
Entertainment - 32-inch plasma TV with satellite channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Select Superior Adults Only
Select Superior Adults Only
Room information
2 Queen Beds or 1 King Bed
334-sq-foot room, balcony with garden and pool views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 32-inch plasma TV with satellite channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Getting there
Piste Cyclable sur Paseo Xaman-Ha - 0.8 km / 0.5 mi
Mahi Golf Course - 1.6 km / 1 mi
Xaman Ha Aviary - 2.7 km / 1.7 mi
Playacar Golf Club - 3 km / 1.9 mi
Plaza Paraiso - 3.1 km / 1.9 mi
Paseo del Carmen - 3.1 km / 1.9 mi
Playa del Carmen Maritime Terminal - 3.3 km / 2 mi
Mercado Playa del Carmen - 3.8 km / 2.4 mi
Playa del Carmen Main Beach - 3.8 km / 2.4 mi
3D Museum of Wonders - 3.9 km / 2.4 mi
Central Square - 4 km / 2.5 mi
Riviera Gran Casino - 4.1 km / 2.5 mi
Calle Corazón - 4.2 km / 2.6 mi
Nuestra Senora del Carmen Catholic Church - 4.2 km / 2.6 mi
Quinta Alegría Shopping Mall - 4.3 km / 2.7 mi
The nearest airports are:
Cancun Intl. Airport (CUN) - 61.4 km / 38.1 mi
Cozumel Intl. Airport (CZM) - 32.7 km / 20.3 mi
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
- A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
- Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
- Each guestroom is kept vacant for a minimum of 24 hours between bookings.
- On-site PCR and antigen/rapid COVID-19 testing are both available for a fee.
- This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
You'll be asked to pay the following charges at the property:
- Sanitation services: MXN 31.12 per night A damage deposit of MXN 5000 will be collected before check-in.
We have included all charges provided to us by the property.
- Airport shuttle fee: MXN 2100 per person (one way)
- Airport shuttle fee per child: MXN 880.00 (one-way), (from 1 to 17 years old)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
** Businesses earn 1 Qantas Point per AU$1 spent on eligible Qantas Hotels worldwide. Eligible Qantas hotels excludes Classic Hotel Rewards. A business must be a Qantas Business Rewards Member to earn Qantas Points for your business. Qantas Points are not earned on any amounts payable directly to the hotel. Conditions apply
