Krystal Cancun
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Standard Room, 2 Double Beds, City View
Standard Room, 2 Double Beds, City View
Room information
2 Double Beds
344-sq-foot room with city views
Internet - Free WiFi
Entertainment - 42-inch LED TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and dining table
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and recycling bin
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Club Room, 2 Double Beds, Balcony, Ocean View
Club Room, 2 Double Beds, Balcony, Ocean View
Room information
2 Double Beds
366-sq-foot room, balcony/patio with ocean views
Club Level - Buffet breakfast and separate check-in location
Internet - Free WiFi
Entertainment - 42-inch LED TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and recycling bin
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Romantic Room, 1 King Bed, Balcony, Oceanfront
Romantic Room, 1 King Bed, Balcony, Oceanfront
Room information
1 King Bed
366-sq-foot room, balcony/patio with ocean views
Club Level - Buffet breakfast and separate check-in location
Internet - Free WiFi
Entertainment - 42-inch LED TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and recycling bin
Need to Know - No rollaway/extra beds available
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Deluxe Room, Balcony, Ocean View
Deluxe Room, Balcony, Ocean View
Room information
2 Double Beds or 1 King Bed
344-sq-foot room, balcony/patio with ocean views
Internet - Free WiFi
Entertainment - 42-inch LED TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and dining table
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and recycling bin
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Standard Room, 1 King Bed, City View
Standard Room, 1 King Bed, City View
Room information
1 King Bed
344-sq-foot room with city views
Internet - Free WiFi
Entertainment - 42-inch LED TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and dining table
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone; free rollaway/extra beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and recycling bin
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Club Room, 1 King Bed, Balcony, Ocean View
Club Room, 1 King Bed, Balcony, Ocean View
Room information
1 King Bed
366-sq-foot room, balcony/patio with ocean views
Club Level - Buffet breakfast and separate check-in location
Internet - Free WiFi
Entertainment - 42-inch LED TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and recycling bin
Need to Know - No rollaway/extra beds available
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Family Studio, 1 King Bed with Sofa bed, Ocean View
Family Studio, 1 King Bed with Sofa bed, Ocean View
Room information
1 King Bed and 1 Double Sofa Bed
431-sq-foot room, furnished balcony with ocean views
Club Level - Buffet breakfast and separate check-in location
Internet - Free WiFi
Entertainment - 42-inch LED TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Sofa bed, laptop-compatible safe, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and recycling bin
Need to Know - No rollaway/extra beds available
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Getting there
Cancun Convention Center - 0.2 km / 0.1 mi
Gaviota Azul Beach - 0.3 km / 0.2 mi
Forum By The Sea Mall - 0.4 km / 0.2 mi
Forum Beach - 0.4 km / 0.2 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.4 km / 0.2 mi
UltraMar Ferry Terminal - 0.4 km / 0.3 mi
Plaza Caracol Mall - 0.5 km / 0.3 mi
Caracol Beach - 0.5 km / 0.3 mi
Chac Mool Beach - 0.9 km / 0.6 mi
Cancun Golf Club at Pok Ta Pok - 2.4 km / 1.5 mi
Tortuga Beach - 3.1 km / 1.9 mi
La Isla Shopping Mall - 3.5 km / 2.2 mi
Tequila Museum - 3.7 km / 2.3 mi
Isla Dorada - 4 km / 2.5 mi
Yamil Lu'um Archaeological Zone - 4 km / 2.5 mi
The preferred airport for Krystal Cancun is Cancun Intl. Airport (CUN) - 25.2 km / 15.6 mi
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property uses eco-friendly cleaning products
- Safety features at this property include a fire extinguisher, a smoke detector, and a security system
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. The antigen departure testing fee for COVID-19 is waived for US citizens (up to 2 guests per booking) staying 3 nights or more.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
- Personal protective equipment, including masks, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
- Contactless check-in and contactless check-out are available.
- Enhanced food service safety measures are in place.
- Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
- Each guestroom is kept vacant for a minimum of 24 hours between bookings.
- On-site PCR COVID-19 testing is available for a MXN 420 fee, and antigen/rapid COVID-19 testing is available for a MXN 2520 fee; reservations are required for on-site testing.
- This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
- This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: MXN 79.88 per accommodation, per night
We have included all charges provided to us by the property.
- Fee for buffet breakfast: approximately MXN 270 for adults and MXN 135 for children
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
** Businesses earn 1 Qantas Point per AU$1 spent on eligible Qantas Hotels worldwide. Eligible Qantas hotels excludes Classic Hotel Rewards. A business must be a Qantas Business Rewards Member to earn Qantas Points for your business. Qantas Points are not earned on any amounts payable directly to the hotel. Conditions apply
