Hyatt Zilara Cancun - Adults Only - All Inclusive
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Ocean View Junior Suite Double
Ocean View Junior Suite Double
Room information
656-sq-foot room, furnished balcony/patio with ocean views
Relax - In-room massage available
Entertainment - 55-inch LED TV with cable channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - LED light bulbs
Smoking And Non-Smoking
Ocean View Junior Suite King
Ocean View Junior Suite King
Room information
656-sq-foot room, furnished balcony/patio with ocean views
Relax - In-room massage available
Entertainment - 55-inch LED TV with cable channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - LED light bulbs
Smoking And Non-Smoking
Ocean Front Junior Suite Double
Ocean Front Junior Suite Double
Room information
656-sq-foot room, furnished balcony/patio with ocean views
Relax - In-room massage available
Entertainment - 55-inch LED TV with cable channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - LED light bulbs
Smoking And Non-Smoking
Ocean Front Junior Suite King
Ocean Front Junior Suite King
Room information
656-sq-foot room, furnished balcony/patio with ocean views
Relax - In-room massage available
Entertainment - 55-inch LED TV with cable channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - LED light bulbs
Smoking And Non-Smoking
Ocean Front Luxury Suite King
Ocean Front Luxury Suite King
Room information
764-sq-foot room, furnished balcony/patio with ocean views
Relax - In-room massage available
Entertainment - 55-inch LED TV with cable channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - LED light bulbs
Smoking And Non-Smoking
Presidential Suite
Presidential Suite
Room information
1334-sq-foot room, furnished balcony/patio with ocean views
Layout - Living room, dining area, and sitting area
Relax - In-room massage available
Entertainment - 60-inch LED TV with cable channels
Food & Drink - Refrigerator, free minibar items, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, double sofa bed, and free newspaper
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - LED light bulbs
Smoking And Non-Smoking
Ocean View Swim Up Suite King
Ocean View Swim Up Suite King
Room information
850-sq-foot room, furnished balcony/patio with ocean views
Relax - In-room massage available
Entertainment - 55-inch LED TV with cable channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - LED light bulbs
Smoking And Non-Smoking
Junior Suite Double
Junior Suite Double
Room information
656-sq-foot room, furnished balcony/patio with partial ocean views
Relax - In-room massage available
Entertainment - 55-inch LED TV with cable channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - LED light bulbs
Smoking And Non-Smoking
Junior Suite King
Junior Suite King
Room information
656-sq-foot room, furnished balcony/patio with partial ocean views
Relax - In-room massage available
Entertainment - 55-inch LED TV with cable channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Eco-friendly - LED light bulbs
Smoking And Non-Smoking
Getting there
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.2 km / 0.1 mi
La Isla Shopping Mall - 1.3 km / 0.8 mi
Tequila Museum - 1.4 km / 0.9 mi
Chac Mool Beach - 1.5 km / 0.9 mi
Isla Dorada - 1.7 km / 1 mi
Yamil Lu'um Archaeological Zone - 1.7 km / 1 mi
Forum By The Sea Mall - 1.9 km / 1.2 mi
Forum Beach - 2 km / 1.3 mi
Kukulcan Plaza Shopping Mall - 2.1 km / 1.3 mi
Marlin Beach - 2.2 km / 1.3 mi
Hotel Zone Beaches - 2.2 km / 1.3 mi
Cancun Convention Center - 2.2 km / 1.4 mi
Plaza Caracol Mall - 2.2 km / 1.4 mi
UltraMar Ferry Terminal - 2.3 km / 1.4 mi
Luxury Avenue Shopping Mall - 2.4 km / 1.5 mi
The nearest major airport is Cancun Intl. Airport (CUN) - 21.2 km / 13.2 mi
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
- Guests under 18 years old are not permitted at this adults-only property.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Personal protective equipment, including masks, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
- Individually-wrapped food options are available through room service.
- Each guestroom is kept vacant for a minimum of 24 hours between bookings.
- This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
** Businesses earn 1 Qantas Point per AU$1 spent on eligible Qantas Hotels worldwide. Eligible Qantas hotels excludes Classic Hotel Rewards. A business must be a Qantas Business Rewards Member to earn Qantas Points for your business. Qantas Points are not earned on any amounts payable directly to the hotel. Conditions apply
