Na Balam Hotel
Na Balam Hotel
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Poolside Room
Poolside Room
Room information
2 Double Beds
581-sq-foot room with pool views
Layout - Separate sitting area
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - Free bottled water
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Room is accessed via exterior corridors
Poolside Suite
Poolside Suite
Room information
2 Double Beds and 1 King Bed
Overlooking the pool
Layout - Separate sitting area
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - Free bottled water
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available, bed sheets not available
Non-Smoking
Room is accessed via exterior corridors
Getting there
Norte Beach - 0.1 km / 0.1 mi
Aztlán Galería - 0.2 km / 0.1 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.2 km / 0.1 mi
Isla Mujeres Cemetery - 0.5 km / 0.3 mi
Miguel Hidalgo - 0.6 km / 0.3 mi
Cocal Beach - 0.6 km / 0.4 mi
Parador Fotográfico - 0.7 km / 0.4 mi
Isla Mujeres Ferry Terminal - 1 km / 0.6 mi
Garrafon Natural Reef Park - 2 km / 1.3 mi
Crayola House - 4 km / 2.5 mi
Mundaca House - 5.7 km / 3.5 mi
Shark Beach - 6.6 km / 4.1 mi
Capitán Dulché Museum - 6.8 km / 4.2 mi
Parque de los Suenos - 7.1 km / 4.4 mi
Joysxee Floating Bottle Island - 7.4 km / 4.6 mi
The nearest major airport is Cancun Intl. Airport (CUN) - 35.1 km / 21.8 mi
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
This property offers transfers from the ferry terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 11 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Personal protective equipment, including masks and gloves, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
- Contactless check-in and contactless check-out are available.
- Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.
- This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
You'll be asked to pay the following charges at the property:
- Breakage deposit: USD 50 per stay
We have included all charges provided to us by the property.
- Airport shuttle fee: USD 120 per vehicle (roundtrip)
- Airport shuttle fee per child: USD 0 (roundtrip), (up to 11 years old)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.