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Back to resultsHotels in Isla Mujeres, Quintana Roo, MexicoBack to results

Na Balam Hotel

PhotosRoomsAbout this propertyLocationProperty policies

Most popular facilities

Wi-Fi
Swimming Pool
Restaurant
Parking
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COVID-19 requirements
This property may require proof of vaccination, a negative COVID-19 test or additional safety requirements.
Check policies or contact the hotel directly for more information.

Check availability at Na Balam Hotel

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Minimum 5,000 PTS required

Poolside Room

Poolside Room

Sleeps 4

Room information

2 Double Beds

581-sq-foot room with pool views


Layout - Bedroom and sitting area

Entertainment - 32-inch flat-screen TV with satellite channels

Food & Drink - Free bottled water

Bathroom - Private bathroom, shower, free toiletries, and a hair dryer (on request)

Practical - Safe; free cribs/infant beds available on request

Comfort - Climate-controlled air conditioning and daily housekeeping

Need to Know - Bed sheets not available

Smoking And Non-Smoking

Room is accessed via exterior corridors

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Two Bedroom Suite

Two Bedroom Suite

Sleeps 4

Room information

2 King Beds

1119 sq feet


Layout - 2 bedrooms and sitting area

Entertainment - 32-inch flat-screen TV with satellite channels

Food & Drink - Free bottled water

Bathroom - Private bathroom, shower, free toiletries, and a hair dryer (on request)

Practical - Safe; free cribs/infant beds available on request

Comfort - Climate-controlled air conditioning and daily housekeeping

Need to Know - Bed sheets not available

Non-Smoking

Room is accessed via exterior corridors

Enter your travel dates to get the price

Getting there

Check-in time
From 15:00
Check-out time
Until 12:00
Property LocationWhen you a stay at Na Balam Hotel in Isla Mujeres, you'll be by the ocean, just steps from Norte Beach and Aztlán Galería. This beach hotel is 18.8 mi (30.3 km) from La Isla Shopping Mall and 7.8 mi (12.5 km) from Playa Mujeres Golf Club.RoomsStay in one of 21 guestrooms featuring flat-screen televisions. Satellite television is provided for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and separate sitting areas, and housekeeping is provided daily.AmenitiesTake advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, wedding services, and tour/ticket assistance.DiningAt Na Balam Hotel, enjoy a satisfying meal at the restaurant. Unwind at the end of the day with a drink at the bar/lounge or the beach bar.Business, Other AmenitiesThe front desk is staffed during limited hours. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a ferry terminal shuttle.AttractionsDistances are displayed to the nearest 0.1 mile and kilometer.
Norte Beach - 0.1 km / 0.1 mi
Aztlán Galería - 0.2 km / 0.1 mi
Costa Occidental de Isla Mujeres National Park - 0.2 km / 0.1 mi
Miguel Hidalgo - 0.6 km / 0.3 mi
Cocal Beach - 0.6 km / 0.4 mi
Parador Fotográfico - 0.7 km / 0.4 mi
Isla Mujeres Ferry Terminal - 1 km / 0.6 mi
Garrafon Natural Reef Park - 2 km / 1.3 mi
Crayola House - 4 km / 2.5 mi
Mundaca House - 5.9 km / 3.7 mi
Shark Beach - 6.6 km / 4.1 mi
Parque de los Suenos - 7.3 km / 4.5 mi
Joysxee Floating Bottle Island - 7.4 km / 4.6 mi
Capitán Dulché Museum - 7.5 km / 4.7 mi
Statue Ixchel - 8.1 km / 5 mi
The nearest major airport is Cancun Intl. Airport (CUN) - 35.1 km / 21.8 mi
Na Balam Hotel
Calle Zazil-ha No. 118, Isla Mujeres Mexico
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  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

This property offers transfers from the ferry terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 11 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • Contactless check-in and contactless check-out are available.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.
  • This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 50 per stay
  • A tax is imposed by the city: USD 1.44 per person, per night

We have included all charges provided to us by the property.


  • Airport shuttle fee: USD 120 per vehicle (roundtrip)
  • Airport shuttle fee per child: USD 0 (roundtrip), (up to 11 years old)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Bed Types are requests only and may not be honoured at the hotel if availability does not permit.
Important information
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You must be a Qantas Frequent Flyer member to earn and redeem points. Membership and points are subject to the Qantas Frequent Flyer program terms and conditions.
^ Qantas Frequent Flyer members will earn 3 Qantas Points per A$1 value unless otherwise specified, for hotel stays booked through qantas.com/hotels, except Classic Hotel Rewards and Airbnb bookings. Points Club members will earn 25% more Qantas Points, and Points Club Plus members will earn 50% more Qantas Points. Qantas Points will be credited to your account at least 8 weeks after check-out. Qantas Points may be earned by the member in whose name the booking is made. Members will not be able to earn points on additional charges paid to the accommodation provider for extras (including cots, breakfasts and other incidentals) on check-in or check-out (as applicable).
* Qantas Frequent Flyer members can redeem Qantas Points when booking hotel accommodation through qantas.com/hotels or holiday packages through qantas.com/holidays, using Points Plus Pay. Members cannot redeem points for additional charges paid to the hotel for extras (including cots, breakfasts and other incidentals) on check-in or check-out (as applicable). Points Plus Pay allows you to choose the number of Qantas Points you redeem above the specified minimum level of 5,000 and pay for the remainder of the booking value with an Accepted Payment Card (including VISA, MasterCard or American Express). Points Plus Pay is not available for Classic Hotel Rewards. View full terms and conditions here
~ Saving is off the hotel's generally available rate for the same property, room type, days, inclusions and conditions.
Qantas Business Reward Logo** Businesses earn 1 Qantas Point per AU$1 spent on eligible Qantas Hotels worldwide. Eligible Qantas hotels excludes Classic Hotel Rewards. A business must be a Qantas Business Rewards Member to earn Qantas Points for your business. Qantas Points are not earned on any amounts payable directly to the hotel.  Conditions apply
† Includes fee payable in local currency direct to hotel. Prices in AUD are approx and based on today's exchange rate.
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