Hotel Universel Montreal

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Minimum Spring Break check-in age is 21 years old
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

• The seasonal pool will be open from July to August.
• Pool access available from 7:00 AM to 11:00 PM.
• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 17 years old and younger stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• Parking height restrictions apply.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks and gloves, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
• Contactless check-out is available.
• Enhanced food service safety measures are in place.
• Individually-wrapped food options are available for breakfast, lunch, and dinner.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

• Fee for English breakfast: approximately CAD 7–20 for adults, and CAD 7–20 for children
• Pet deposit: CAD 100 per stay
• Pet fee: CAD 40 per accommodation, per night
• Service animals are exempt from fees
• In-room microwave fee: CAD 15 per day
• Rollaway bed fee: CAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.