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Most popular facilities
Wi-Fi
Restaurant
Luggage Storage
Parking
COVID-19 requirements
This property may require proof of vaccination, a negative COVID-19 test or additional safety requirements.Check policies or contact the hotel directly for more information.
Check availability at Hotel Dos Ceibas Eco Retreat Tulum
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Minimum 5,000 PTS required
Suite, 1 King Bed, Ocean View
Suite, 1 King Bed, Ocean View
Sleeps 3
Room information
1 King Bed
215-sq-foot room with ocean views
Layout - Living room, dining area, and sitting area
Internet - Free WiFi
Food & Drink - Room service
Sleep - Bed sheets
Bathroom - Private bathroom, shower, towels, and shampoo
Practical - Safe and double sofa bed
Comfort - Daily housekeeping and ceiling fan
Non-Smoking
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Superior Room, 1 King Bed, Oceanfront
Superior Room, 1 King Bed, Oceanfront
Sleeps 2
Room information
1 King Bed
215-sq-foot room with beach views
Layout - Living room, dining area, and sitting area
Internet - Free WiFi
Food & Drink - Room service
Sleep - Bed sheets
Bathroom - Private bathroom, shower, towels, and shampoo
Practical - Safe and single sofa bed
Comfort - Daily housekeeping and ceiling fan
Non-Smoking
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Superior Studio
Superior Studio
Sleeps 3
Room information
1 Double Bed
215-sq-foot room with garden views
Layout - Living room, dining area, and sitting area
Internet - Free WiFi
Food & Drink - Room service
Sleep - Bed sheets
Bathroom - Private bathroom, shower, towels, and shampoo
Practical - Safe
Comfort - Daily housekeeping and ceiling fan
Non-Smoking
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Standard Studio
Standard Studio
Sleeps 3
Room information
1 King Bed or 2 Twin Beds and 1 Twin Sofa Bed
215 sq feet
Layout - Living room, dining area, and sitting area
Internet - Free WiFi
Food & Drink - Room service
Sleep - Bed sheets
Bathroom - Private bathroom, shower, towels, and shampoo
Practical - Safe
Comfort - Daily housekeeping and ceiling fan
Non-Smoking
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Getting there
Check-in time
From 15:00
Check-out time
Until 12:00
Tulum Beach - 0.1 km / 0.1 mi
Sian Ka'an Biosphere Reserve - 1.3 km / 0.8 mi
Playa Akun - 4 km / 2.5 mi
SFER IK - 4.9 km / 3.1 mi
Tulum National Park - 5.8 km / 3.6 mi
Las Palmas Public Beach - 7 km / 4.4 mi
Playa Paraiso - 7.9 km / 4.9 mi
Tulum Mayan Ruins - 8.8 km / 5.5 mi
Dos Aguas Park - 9.8 km / 6.1 mi
Cenote Calavera - 10.6 km / 6.6 mi
Playa Ruinas - 11.8 km / 7.3 mi
Cenote Crystal - 12 km / 7.5 mi
Gran Cenote - 12.8 km / 7.9 mi
Cenote Manatí - 18.7 km / 11.6 mi
Kaan Luum Lagoon - 18.9 km / 11.8 mi
The preferred airport for Hotel Dos Ceibas Eco Retreat Tulum is Cancun Intl. Airport (CUN) - 126.5 km / 78.6 mi
Free WiFi
Number of restaurants - 1
Luggage storage
Parking (limited spaces)
Smoke-free property
Number of bars/lounges - 1
Airport transportation (surcharge)
Spa services on site
Wheelchair accessible – no
Hotel Dos Ceibas Eco Retreat Tulum
Carretera Tulum-Boca Paila Km 10, Manzana 20, Lote 5, Zona Hotelera, Tulum Mexico
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 11:00 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests booked in Half Board rate plans receive breakfast and dinner. Drinks are not included.
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
- No pets and no service animals are allowed at this property.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.
- Contactless check-in and contactless check-out are available.
- Enhanced food service safety measures are in place.
- Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
- Each guestroom is kept vacant for a minimum of 24 hours between bookings.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Airport shuttle fee: USD 130.00 per room (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Important information
** Businesses earn 1 Qantas Point per AU$1 spent on eligible Qantas Hotels worldwide. Eligible Qantas hotels excludes Classic Hotel Rewards. A business must be a Qantas Business Rewards Member to earn Qantas Points for your business. Qantas Points are not earned on any amounts payable directly to the hotel. Conditions apply
You must be a Qantas Frequent Flyer member to earn and redeem points. Membership and points are subject to the Qantas Frequent Flyer program terms and conditions.
^ Qantas Frequent Flyer members will earn 3 Qantas Points per A$1 value unless otherwise specified, for hotel stays booked through qantas.com/hotels, except Classic Hotel Rewards and Airbnb bookings. Points Club members will earn 25% more Qantas Points, and Points Club Plus members will earn 50% more Qantas Points. Qantas Points will be credited to your account at least 8 weeks after check-out. Qantas Points may be earned by the member in whose name the booking is made. Members will not be able to earn points on additional charges paid to the accommodation provider for extras (including cots, breakfasts and other incidentals) on check-in or check-out (as applicable).
* Qantas Frequent Flyer members can redeem Qantas Points when booking hotel accommodation through qantas.com/hotels or holiday packages through qantas.com/holidays, using Points Plus Pay. Members cannot redeem points for additional charges paid to the hotel for extras (including cots, breakfasts and other incidentals) on check-in or check-out (as applicable). Points Plus Pay allows you to choose the number of Qantas Points you redeem above the specified minimum level of 5,000 and pay for the remainder of the booking value with an Accepted Payment Card (including VISA, MasterCard or American Express). Points Plus Pay is not available for Classic Hotel Rewards. View full terms and conditions here
~ Saving is off the hotel's generally available rate for the same property, room type, days, inclusions and conditions.
** Businesses earn 1 Qantas Point per AU$1 spent on eligible Qantas Hotels worldwide. Eligible Qantas hotels excludes Classic Hotel Rewards. A business must be a Qantas Business Rewards Member to earn Qantas Points for your business. Qantas Points are not earned on any amounts payable directly to the hotel. Conditions apply† Includes fee payable in local currency direct to hotel. Prices in AUD are approx and based on today's exchange rate.
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We acknowledge the Aboriginal and Torres Strait Islander Traditional Custodians of the land on which we work, live and fly.We pay respect to Elders past, present and emerging.