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Sheraton Grand Chicago

Self Rated: 4.0 out of 5
301 E North Water St, Chicago, IL, 60611, United States of America
4.0 out of 5 rating 5442 reviews TripAdvisor Rating: 4.0
Property Details

Property Location

With a stay at Sheraton Grand Chicago, you'll be centrally located in Chicago, a 5-minute walk from Michigan Avenue and 13 minutes by foot from Navy Pier. This 4-star hotel is 0.9 mi (1.4 km) from John Hancock Center and 0.9 mi (1.4 km) from Millennium Park.

Rooms

Make yourself at home in one of the 1218 air-conditioned rooms featuring minibars and LCD televisions. Your pillowtop bed comes with premium bedding. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Amenities

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. This hotel also features gift shops/newsstands and wedding services.

Dining

Grab a bite at Shulas Steak House, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Breakfast is available for a fee.

Business, Other Amenities

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel has 125,000 square feet (12 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Hotel policy

Bed Types are requests only and may not be honoured at the hotel if availability does not permit.

Check-in time starts at 4pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Important Information

Please note, there is important information about this property to know before you arrive.


Know Before You Go

  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: USD 29.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (3-device limit, rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per night (rates may vary)
  • Self parking fee: USD 59 per night (in/out privileges)
  • Valet parking fee: USD 69 per night (in/out privileges)
  • Late check-out fee: USD 75 (subject to availability)
  • Refrigerator fee: USD 25 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Renovations and Closures
The following facilities are closed until further notice:

  • Swimming pool

Features
  • -24-hour fitness facilities
  • -In-room accessibility
  • -Roll-in shower
  • -Accessible bathroom
  • -Free WiFi
  • -Wedding services
  • -Smoke-free property
  • -Dry cleaning/laundry service
  • -Express check-out
  • -Porter/bellhop
  • -24-hour front desk
  • -Safe-deposit box at front desk
  • -Breakfast available (surcharge)
  • -Conference space
  • -Gift shops or newsstand
  • -Concierge services
  • -ATM/banking
  • -Elevator/lift
  • -Business center
  • -Ballroom
  • -Free newspapers in lobby
  • -Luggage storage
  • -Valet parking (surcharge)
  • -Self parking (surcharge)
  • -Multilingual staff
  • -Coffee shop or café
  • -Tours/ticket assistance
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