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The Excelsior Hong Kong

Self Rated: 5.0 out of 5
281 Gloucester Road, Causeway Bay, Hong Kong, Hong Kong
Property Details

Property Location

With a stay at The Excelsior Hong Kong in Hong Kong (Causeway Bay), you'll be steps from Noon Day Gun and 10 minutes by foot from Times Square Shopping Mall. This 5-star hotel is 0.4 mi (0.6 km) from Victoria Park and 0.5 mi (0.8 km) from Hong Kong Central Library.

Rooms

Make yourself at home in one of the 869 air-conditioned rooms featuring refrigerators and LCD televisions. Wired and wireless Internet access is complimentary, while iPod docking stations and satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour health club and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining

Enjoy Modern European cuisine at ToTTs and Roof Terrace, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Hong Kong? This hotel has 15000 square feet (1394 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge at scheduled times.

Hotel policy

Bed Types are requests only and may not be honoured at the hotel if availability does not permit.

Check-in time starts at 2pm. Check-out time is 12pm.
Property Policies

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. This property cannot accommodate bookings of more than 3 rooms per reservation in the same name. For more details, please contact the property using the information on the reservation confirmation received after booking. Airport shuttle service is available at scheduled times from 7 AM to 10 PM. Contact the property in advance to make arrangements.

Important Information

Please note, there is important information about this property to know before you arrive.


Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 248 for adults and HKD 168 for children (approximately)
  • Airport shuttle fee: HKD 140 per person (one way)
  • Airport shuttle fee per child: HKD 140 (one-way)
  • Valet parking fee: HKD 250 per night
  • Rollaway bed fee: HKD 400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • Deposit: HKD 500 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Features
  • -Sauna
  • -Conference space
  • -Spa treatment room(s)
  • -Full-service spa
  • -Accessible bathroom
  • -Free WiFi
  • -Bar/lounge
  • -Elevator/lift
  • -Hair salon
  • -Concierge services
  • -Gift shops or newsstand
  • -Shopping on site
  • -Airport transportation (surcharge)
  • -Breakfast available (surcharge)
  • -Laundry facilities
  • -Coffee shop or café
  • -Spa services on site
  • -Multilingual staff
  • -Business center
  • -Porter/bellhop
  • -Dry cleaning/laundry service
  • -Limo or Town Car service available
  • -Steam room
  • -Wedding services
  • -Tours/ticket assistance
  • -Valet parking (surcharge)
  • -Luggage storage
  • -Babysitting or childcare (surcharge)
  • -Safe-deposit box at front desk
  • -24-hour front desk
  • -Express check-out
  • -Smoke-free property
  • -Express check-in
  • -24-hour health club
  • -Free wired Internet
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