Skip Global Header to Content
Qantas
  • Hotels
  • Hotel Deals
  • Luxury Offers
  • Holidays
Use Qantas Points^ on hotels
Not a member? Join now
ContactPrivacy & SecurityTerms of useAustralian destinationsFAQs
Back to search results
Hotels in Auckland, New Zealand
Back to results

Grand Mercure Auckland

8 Customs Street, Auckland New ZealandView on map

Grand Mercure Auckland

8 Customs Street, Auckland New ZealandView on map

Popular features

Wi-Fi
Restaurant
Luggage Storage
Parking
Check-in time
From 15:00
Check-out time
Until 11:00
8 Customs Street, Auckland New Zealand
Login to access Qantas Frequent Flyer member deals, plus unlock bonus points with .

Check availability at Grand Mercure Auckland

To view room prices at this property, please enter your stay dates.
Minimum 5,000pts required

Superior Room, 1 King Bed, Ocean View

Sleeps 2 guests
Select stay dates to show prices

Superior Room, 1 King Bed

Sleeps 2 guests
Select stay dates to show prices

Superior Room, 1 Queen Bed

Sleeps 2 guests
Select stay dates to show prices

Superior Room, 2 Queen Beds

Sleeps 4 guests
Select stay dates to show prices

Superior Room, 2 Queen Beds, Ocean View

Sleeps 4 guests
Select stay dates to show prices

Superior Twin Room

Sleeps 2 guests
Select stay dates to show prices

Junior Suite, 1 King Bed

Sleeps 2 guests
Select stay dates to show prices

Standard Room, 1 Queen Bed

Sleeps 1 guest
Select stay dates to show prices
Grand Mercure Auckland

About this property

Property Location

You'll be centrally located in Auckland with a stay at Grand Mercure Auckland, within a 15-minute walk of Sky Tower and University of Auckland. This 4.5-star hotel is 0.7 mi (1.1 km) from Auckland Town Hall and 1.6 mi (2.6 km) from Auckland Domain.

Rooms

Make yourself at home in one of the 207 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities

Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless Internet access, concierge services, and a banquet hall.

Dining

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6 AM to 10:30 AM and on weekends from 6 AM to 11 AM for a fee.

Business, Other Amenities

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Queen Street Shopping District - 0.1 km / 0.1 mi
Britomart Transport Centre - 0.1 km / 0.1 mi
Queens Wharf - 0.2 km / 0.1 mi
Auckland Ferry Terminal - 0.2 km / 0.1 mi
High Street - 0.3 km / 0.2 mi
New Zealand National Maritime Museum - 0.5 km / 0.3 mi
Auckland Art Gallery - 0.6 km / 0.4 mi
Princes Wharf - 0.7 km / 0.4 mi
Viaduct Harbour - 0.8 km / 0.5 mi
SkyCity Casino - 0.8 km / 0.5 mi
Albert Park - 0.8 km / 0.5 mi
SKYCITY Auckland Convention Centre - 0.8 km / 0.5 mi
Sky Tower - 0.8 km / 0.5 mi
The Civic - 0.9 km / 0.5 mi
Auckland Central City Library - 0.9 km / 0.5 mi

The preferred airport for Grand Mercure Auckland is Auckland (AKL-Auckland Intl.) - 28.6 km / 17.7 mi

Check-in time
From 15:00
Check-out time
Until 11:00

Property features

Grand Mercure Auckland facilities & features include:
Free WiFi
Restaurant
Luggage storage
Offsite parking discounted rates available
Smoke-free property
Fitness facilities
24-hour front desk
Dry cleaning/laundry service
Business center

Property location

Location

Grand Mercure Auckland
8 Customs Street, Auckland New Zealand

Property policies

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitizer.
  • For traveler safety, social distancing measures are in place and contactless check-in and check-out are available.
  • The property affirms that it follows sanitization practices of Bureau Veritas (Accor Hotels) guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Front desk staff will greet guests on arrival.
  • Parking height restrictions apply.

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 100 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 35 per person (approximately)
  • Self parking fee: NZD 30 per day
  • Valet parking fee: NZD 45 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Bed Types are requests only and may not be honoured at the hotel if availability does not permit.

Important information

Qantas QFF Logo^ Qantas Frequent Flyer members will earn 3 Qantas Points per A$1 value for hotel stays booked through qantas.com/hotels, except Classic Hotel Rewards.  
Points Club members will earn 25% more Qantas Points, and Points Club Plus members will earn 50% more Qantas Points, on hotel stays booked through qantas.com/hotels excluding Qantas Packages, Airbnb bookings and Bonus Points awarded upon receipt of a Qantas Hotels cancellation credit voucher. Qantas Points will not be earned on cancelled or refunded bookings. Qantas Points cannot be split between two or more members occupying the same room. To earn Qantas Points, quote your Qantas Frequent Flyer membership number when booking. Members will not be able to redeem points for, or earn points on additional charges paid to the accommodation provider for extras (including cots, breakfasts and other incidentals) on check-in or check-out (as applicable). Qantas Points will be credited to your account at least 8 weeks after check-out  
Qantas Points are not earned on any amounts payable directly to the hotel.  Conditions apply
Qantas Business Reward Logo* Business earn 1 Qantas Point per AU$1 spent on eligible Qantas Hotels worldwide. Eligible Qantas hotels excludes Classic Hotel Rewards. A business must be a Qantas Business Rewards Member to earn Qantas Points for your business. Qantas Points are not earned on any amounts payable directly to the hotel.  Conditions apply
~ Saving is off the hotel's generally available rate for the same property, room type, days, inclusions and conditions
† Includes fee payable in local currency direct to hotel. Prices in AUD are approx and based on today's exchange rate.
Hotel ratings and reviews provided byTrip-Advisor Logo
ContactPrivacy & SecurityTerms of useAustralian destinationsFAQs
© Qantas Airways Limited ABN 16 009 661 901
One World LogoTravel agents license No. NSW:2TA000237
One World LogoTravel agents license No. NSW:2TA000237
© Qantas Airways Limited ABN 16 009 661 901