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Melbourne Short Stay Apartments at SouthbankOne

Self Rated: 4.5 out of 5
180 City Road, Southbank, VIC, 3006, Australia
4.0 out of 5 rating 266 reviews TripAdvisor Rating: 4.0
Property Details

Situated in a brand new residential tower, these deluxe category 4.5 Star apartments offer a choice of 1, 2 or 3 bedroom configurations. Our higher floor Premium View rooms also feature stunning vistas of the city, gardens or bay.

The apartments feature floor-to-ceiling windows in living areas and bedrooms, comfortable combined lounge & dining area, fully equipped kitchen with composite stone benchtops, laundry with washing machine and separate dryer, 32" LCD TV (with Foxtel), DVD player, stereo and heating / air conditioning.

Office hours are 7am – 9pm, 7 days per week. If you will be arriving after these hours, we will need to provide you with further check-in instructions. Please contact us prior to your arrival date and we will forward these instructions.

Hotel policy

Bed Types are requests only and may not be honoured at the hotel if availability does not permit.

Check-in time starts at 2pm. Check-out time is 10am.
Property Policies

Melbourne Short Stay Apartments at SouthbankONE
Reception location: 187 City Rd, Southbank 3006.
Reception Hours: 7am- 9pm, daily.
Phone: +61 3 8256 7500

Check-in Procedure
7am – 9pm: Check-in at reception 187 City Rd, Southbank 3006.

9pm- 7am: After hours arrivals
Key collection is available via the key safe located outside of reception at 187 City Rd, Southbank, there is an intercom for assistance or by calling our After Hours Concierge
Ph 0466 779 246.
If planning to arrive after 9pm please let us know by calling (03) 8256 7500 or by email info@shortstay.com.au to advise your estimated time of arrival and to confirm your contact details.
Please note: After hours arrival guests to attend reception before 12pm the following day to complete the check-in process.

Check-in time: 2pm
Check-out time: 10am
Luggage Storage: Available at reception from 7am to 9pm daily, 187 City Rd, Southbank, 3006

Car-parking: Self-parking available at $25.00 per night, contact reception to book in advance, Ph 03 8256 7500

Check-in policy: Our standard terms and conditions to be completed with valid photographic identification of the registered guest provided.
Credit card Pre-authorisation: A $100 credit card pre-authorisation is required upon check-in with a $500 pre-auth for all 3 Bedroom Apartment bookings.
Payment: Remaining balance due upon check-in unless already processed or prior authorisation has been made.
Credit card surcharge: 1.5% Visa & Mastercard, 3% Amex, Union Pay, Diners.

Late check-out: Subject to availability, please check with reception for rates and availability.
Porta Cot: Available upon request at $18 per night.
High Chair: Available upon request at $13.50 per night.

Pet Policy: No pets allowed.
Party Policy: No Party/ Excessive noise policy strictly enforced.
No-smoking: All our apartments are non-smoking.

Features
  • -Restaurant
  • -Cafe
  • -Room service (limited hours)
  • -Non-smoking property
  • -Lifts
  • -Indoor pool (unheated)
  • -Gym / Fitness Facilities
  • -BBQ facilities
  • -Dry cleaning / Laundry service
  • -Onsite parking (surcharge)
  • -Accessible facilities
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