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Get in touch with our team if you have questions about your Qantas Hotels booking, would like to give feedback about your experience and more.
You must be a Qantas Frequent Flyer member to earn and redeem points. Membership and points are subject to the Qantas Frequent Flyer program terms and conditions.
^ Qantas Frequent Flyer members will earn 3 Qantas Points per A$1 value unless otherwise specified, for hotel stays booked through qantas.com/hotels, except Classic Hotel Rewards and Airbnb bookings. Points Club members will earn 25% more Qantas Points, and Points Club Plus members will earn 50% more Qantas Points. Qantas Points will be credited to your account at least 8 weeks after check-out. Qantas Points may be earned by the member in whose name the booking is made. Members will not be able to earn points on additional charges paid to the accommodation provider for extras (including cots, breakfasts and other incidentals) on check-in or check-out (as applicable).
* Qantas Frequent Flyer members can redeem Qantas Points when booking hotel accommodation through qantas.com/hotels or holiday packages through qantas.com/holidays, using Points Plus Pay. Members cannot redeem points for additional charges paid to the hotel for extras (including cots, breakfasts and other incidentals) on check-in or check-out (as applicable). Points Plus Pay allows you to choose the number of Qantas Points you redeem above the specified minimum level of 5,000 and pay for the remainder of the booking value with an Accepted Payment Card (including VISA, MasterCard or American Express). Points Plus Pay is not available for Classic Hotel Rewards. View full terms and conditions here
~ Saving is off the hotel's generally available rate for the same property, room type, days, inclusions and conditions.
** Businesses earn 1 Qantas Point per AU$1 spent on eligible Qantas Hotels worldwide. Eligible Qantas hotels excludes Classic Hotel Rewards. A business must be a Qantas Business Rewards Member to earn Qantas Points for your business. Qantas Points are not earned on any amounts payable directly to the hotel. Conditions apply
† Includes fee payable in local currency direct to hotel. Prices in AUD are approx and based on today's exchange rate.
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DestinationQueenslandNew South WalesVictoriaWestern AustraliaNorthern TerritorySouth AustraliaTasmaniaAustralian Capital Territory
We acknowledge the Aboriginal and Torres Strait Islander Traditional Custodians of the land on which we work, live and fly.We pay respect to Elders past, present and emerging.