JEN Singapore Orchardgateway by Shangri-La
JEN Singapore Orchardgateway by Shangri-La is centrally located in Singapore, a 3-minute walk from Orchard Central and a 3-minute drive from National Museum of Singapore. This 4-star hotel is 1.9 mi (3.1 km) from Peranakan Museum.
RoomsMake yourself at home in one of the 499 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
AmenitiesTake advantage of recreational opportunities offered, including a 24-hour health club, an outdoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
DiningStop by Makan at Jen for lunch, dinner, or brunch, where this restaurant specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Business, Other AmenitiesFeatured amenities include a computer station, express check-in, and express check-out. Planning an event in Singapore? This hotel has 452 square feet (42 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
AttractionsDistances are displayed to the nearest 0.1 mile and kilometer.
Orchard Central - 0.2 km / 0.1 mi
Orchard Road - 0.4 km / 0.2 mi
Takashimaya Shopping Centre - 0.5 km / 0.3 mi
The Paragon - 0.5 km / 0.3 mi
Plaza Singapura - 0.7 km / 0.4 mi
Lucky Plaza - 0.7 km / 0.5 mi
Fort Canning Park - 0.9 km / 0.6 mi
ION Orchard - 0.9 km / 0.6 mi
Mount Elizabeth Medical Center - 1 km / 0.6 mi
National Museum of Singapore - 1.3 km / 0.8 mi
Robertson Quay - 1.3 km / 0.8 mi
Orchard Tower - 1.4 km / 0.9 mi
Singapore Art Museum - 1.4 km / 0.9 mi
Great World - 1.5 km / 0.9 mi
Peranakan Museum - 1.6 km / 1 mi
The nearest airports are:
Seletar Airport (XSP) - 16.2 km / 10 mi
Singapore Changi Airport (SIN) - 23.9 km / 14.8 mi
Senai International Airport (JHB) - 69.3 km / 43.1 mi
The preferred airport for JEN Singapore Orchardgateway by Shangri-La is Singapore Changi Airport (SIN).
1 King Bed
344-sq-foot room with city views
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Laptop-compatible safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
1 King Bed
506-sq-foot room with city views
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Laptop-compatible safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
1 King Bed
291-sq-foot room with city views
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Laptop-compatible safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
1 King Bed
291 sq feet
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Laptop-compatible safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
1 King Bed
592-sq-foot room with city views
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Laptop-compatible safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
1 King Bed
344-sq-foot room with city views
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Laptop-compatible safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
1 King Bed
291-sq-foot room with city views
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Laptop-compatible safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
2 Twin Beds
291-sq-foot room with city views
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Laptop-compatible safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
2 Twin Beds
291 sq feet
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Laptop-compatible safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
2 Twin Beds
291-sq-foot room with city views
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Laptop-compatible safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Getting there
Hotel facilities
- Free self parking
- Snack bar/deli
- Free WiFi
- Express check-in
- Dry cleaning/laundry service
- Express check-out
- Porter/bellhop
- 24-hour front desk
- Safe-deposit box at front desk
- Laundry facilities
- Breakfast available (surcharge)
- Conference space
- Concierge services
- Fitness facilities
- Free newspapers in lobby
- Luggage storage
- Computer station
- Terrace
- Designated smoking areas
- Parking (limited spaces)
- Tours/ticket assistance
- Swimming pool
- Babysitting or childcare (surcharge)
- Meeting rooms
- Vending machine
- Rooftop terrace
- Pool sun loungers
- Pool umbrellas
- 24-hour health club
- Free pool cabanas
- Number of restaurants - 1
- Number of bars/lounges - 2
- Number of outdoor pools - 1
- Conference space size (meters) - 42
- Number of poolside bars - 1
- Conference space size (feet) - 452
- Number of coffee shops/cafes - 1
- Wheelchair accessible (may have limitations)
- Elevator
- Well-lit path to entrance
- Stair-free path to entrance
- Bicycle rentals on site
- Number of spa tubs - 1
- In-room accessibility (in select rooms)
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Front desk staff will greet guests on arrival. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
- Pool access available from 6:00 AM to 11:00 PM.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Personal protective equipment, including masks and gloves, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
- Contactless check-in and contactless check-out are available.
- Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
You'll be asked to pay the following charges at the property:
- The tax amount which is set in the 'Price details' and payable by the guest, will be subject to changes based on the tax rate at the time of payment of the applicable room charges.
We have included all charges provided to us by the property.
- Fee for buffet breakfast: approximately SGD 45.14 for adults and SGD 22.57 for children
- Rollaway bed fee: SGD 105.93 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Bed Types are requests only and may not be honoured at the hotel if availability does not permit.
Children (2-11 years) must use existing bedding unless otherwise specified.
Transfers not included, unless otherwise specified. Food, beverage and entertainment offerings vary between flights. All schedules subject to change, including last minute aircraft changes.
Cancellation fees of up to 100% apply.
Cancellation fees of up to 100% apply.
To earn Qantas Points with Qantas Tours, Members will be required to provide a valid Frequent Flyer number and last name at checkout . Only the lead traveller,the primary contact for the booking, will earn 3 Qantas Points per AU$1 spent (including GST) on eligible holiday packages. Qantas Points will not be earned and cannot be redeemed on any amounts payable directly to the hotel. Conditions apply. Qantas Points will be credited to a member's account up to 8 weeks after hotel check-out. Qantas Points will not be earned on cancelled bookings. Points Plus Pay allows you to choose the number of Qantas Points you redeem above the minimum level of 4,000 and pay for the remainder of the booking value with an accepted payment method. Qantas Tours booking terms and conditions apply.Qantas Tours is operated by TripADeal, a subsidiary of the Qantas Group.
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