Need to change, cancel or enquire about your booking. Our customer service team is available Mon - Sun, 8:30am - 5:30pm (AEST/AEDT).
You can do most things online. Avoid waiting on hold, here are some recommended links:
Use our contact form to get in touch with our team if you have questions about your booking, make changes, or give feedback about your experience and more.
We strongly encourage only those customers staying within the next 7 days to call us if needed.
Get in touch with our travel specialists to book your holiday over the phone or get travel recommendations. Our sales team is available Mon – Fri, 9:00am – 7:00pm (AEST/AEDT)
Speak with our travel specialists to make a booking over the phone or chat about your holiday options. No booking fees.
Avoid waiting on hold and have one of our travel specialists call you back at a time that’s most convenient for you.
Get in touch with our sales team via online chat.
Email us
Get in touch with our team if you have questions about your Qantas Holidays booking, or would like to give feedback about your experience and more.
We pay respect to Elders past, present and emerging.