Further status support for Frequent Flyers
23 November 2020
Qantas has announced an offer to extend the Frequent Flyer status of hundreds of thousands of its members for another 12 months. To qualify for the extension – and retain the various benefits that come with each membership tier – eligible members facing expiry in 2021 simply need to book a Qantas-operated flight between now and their current tier expiry date, for travel until the end of 2021.
This follows an automatic 12 month extension that was provided at the start of the pandemic, as travel restrictions prevented members from being able to do the flying necessary to retain their Silver, Gold, Platinum or Platinum One status. Learn more about the latest Status Support.
Qantas Frequent Flyer 12-month Status Extension
3 April 2020
Good news, we've automatically extended the status of eligible Qantas Frequent Flyer members for 12 months, so you will retain your benefits throughout this time. Learn more about the Status Extension.
Discover a new world of travel benefits and offers with Points Club
17 March 2020
Today is an exciting day for our Frequent Flyers. We’ve introduced Points Club - our new world of travel benefits and exclusive offers for high points earners who earn on everyday purchases and activities. Unlocking Points Club is simple:
- Earn points on the ground with credit cards, shopping, hotel bookings and more
- Unlock Points Club automatically when you reach 150,000 points in your Membership Year
- Enjoy a world of exciting travel benefits and offers
Discover more at qantas.com/pointsclub.
Frequent Flyers rewarded in program overhaul
20 June 2019
Today is an exciting day for our Frequent Flyers. We are announcing the biggest suite of changes to the program since its inception 32 years ago.
These changes will help every Frequent Flyer fulfil their travel dreams by increasing the number of Classic Flight Reward seats, reducing fees and expanding the number of airline partners you can earn and use Qantas Points on around the world. Plus, for the first time, we will be unlocking travel benefits for members who primarily earn points on the ground with a new tiered Points Club and recognising those who spend a lifetime flying with us by expanding our flying tiers to include Lifetime Platinum.
Temporary suspension of Jet Airways (9W)
3 May 2019
Effective 18 April 2019, Jet Airways has published a notice about the temporary suspension of its flight operation. As a result, Qantas Frequent Flyer members can no longer earn Qantas Points or book Classic Flight Rewards on Jet Airways flights.
Retrospective claims for travel up to 18 April 2019 on Jet Airways can be made via email to email@example.com. You'll need to include original boarding passes and copies of tickets, along with any other supporting documentation confirming your entitlement to the missing points.
You must be a Qantas Frequent Flyer to earn and use Qantas Points. A joining fee may apply. Membership and points are subject to the Qantas Frequent Flyer program Terms and Conditions.
Disclaimer: * Carrier charges reduced on all Qantas and Jetstar International Classic Flight Rewards in all cabins (excluding direct flights to and from New Zealand and select Qantas flights to and from the South Pacific).
Disclaimer: * In order to qualify for Points Club, members must earn 150,000 points in a Membership Year. A maximum of 125,000 points per transaction on the ground and a maximum of 20,000 points earned from flying will count towards these targets. Points received via Loyalty Bonus, Platinum Bonus Reward, Platinum One Bonus Reward, Family Transfer, or QBR Transfer will not count towards Points Club or Points Club Plus targets.