Dubai International Airport

Dubai International Airport (DXB) is located in the Al Garhoud district, 4.6 km (2.9 miles) east of Dubai. It's the world's busiest airport by international passenger traffic.

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Flights

There are three terminals in Dubai:

Terminal 1

All international flights including oneworld airlines arrive and depart from this terminal.

Terminal 2

Flydubai, regional and other low-cost airlines.

Terminal 3

Emirates flights arrive and depart from Terminal 3.

Departures

Qantas codeshare flights operated by Emirates

Qantas code-share customers travelling on Emirates operated services need to check-in at the Emirates counters in either the Economy or Premium check-in zones in Terminal 3. First and Business customers, and Platinum and Gold Frequent Flyers have access to the premium check-in zone.

Arrivals

Immigration

Immigration cards are not required to enter the United Arab Emirates (UAE). 

Some nationalities do not require advance visas to enter the UAE, including those holding passports from Australia, New Zealand and the United Kingdom. On arrival in Dubai, proceed to the immigration counters, where your passport will be stamped with a 30-day visit visa free of charge.

Customers are advised to check visa requirements with the relevant government before arriving to the UAE.

If you're travelling in First or Business, or are a Platinum Frequent Flyer, you'll be given a Fast Track card on board, which allows you to clear immigration through a priority queue.

Once immigration has been cleared, all hand baggage is then screened prior to entering the baggage hall.

Baggage

If your journey ends in Dubai, your baggage can be collected in the arrivals hall at Terminal 3. If transferring to a Emirates flight, your baggage will have been checked and will be available for collection at your final destination. Check your baggage receipt to ensure it's been checked through to your final destination.

Baggage services is located in the arrivals area of Terminal 3 and can be used by both arriving and departing passengers.

Transfers

Transfer between flights

If you're transferring onto an Emirates flight it could depart from and arrive into any of the three concourses (A, B or C) in Terminal 3.

To transfer, follow the 'Connections' signage located throughout the concourse. If holding a boarding pass for your onward flight, follow the 'Passengers with Boarding Pass' signs, and proceed through security and on to your departure gate. First customers and Platinum Frequent Flyers can proceed to the Emirates First Lounge, and Business customers, Gold Frequent Flyers and Qantas Club members can proceed to the Emirates Business Lounge.

If you're not holding a boarding pass for an onward flight, follow the 'Passengers without Boarding Pass' signs and proceed to the Connections Desk where your boarding pass will be issued. You may then proceed through security.

Transfer trains are available between Concourses A and B. Concourses B and C are connected by a pedestrian route. Details of your departure gate and boarding time will be available on flight information screens located throughout the airport. Ensure you leave sufficient time to get to your departure gate and note that Terminal 3 is a silent terminal.

Transfer between terminals

You can easily walk between Terminal 1 and Terminal 3 when transferring between flights. It shouldn't take more than 20 minutes, and there are travelators and escalators along the way.

Dubai International Airport offers a 24-hour inter-terminal shuttle bus service solely for passengers transferring airside between Terminals 1, 2 and 3.

On exiting Dubai International Airport, you can also take the metro between Terminal 1 and Terminal 3.

Lounges

Find out more about lounge features, operating hours and access to:

Transport

Take the hassle out of travel with a private car, coach or other transfer. Book online now.

Lists the transport options for getting to and from Dubai airport.
Transport Details
Car The airport is approximately a 10 minute drive from Dubai's city centre. Visit Dubai airport for current car parking rates. 
Taxis Located outside the arrivals hall.
Buses Dubai Buses operated by RTA run a number of routes to and around the city, available at the Airport Ground Transportation Centre and the arrivals.
Bus stations are situated opposite Terminals 1, 2, and 3.
Local buses 4, 11, 15, 33 and 44 can be used to connect with Terminal 1 and 3, bus 2 connects with Terminal 2.
Trains Dubai Metro trains currently run at 10-minute intervals between stations located across the city.
Car hire Visit our cars section to make a booking.

Services and facilities

Lists the services and facilities at Dubai airport.
Facility Details
Toilets Located throughout the airport. Disabled toilet facilities are also available. 
Showers Shower facilities located on the departures level of both Terminals 1 and 3.
Baby change rooms Located throughout the airport. Ask the 'May I help you' staff for the closest one to you.
Wi-Fi Complimentary Wi-Fi is available across all areas of the airport.
Currency exchange There are several currency exchange bureaus located throughout the terminal.
Tourism information The information counter is located in the arrivals hall.
Baggage trolleys Located throughout the airport.
Meet and assist Passengers requiring assistance can be escorted to the departure gate upon request. Ask a Customer Service Agent for assistance.
Lost property Contact lost property.

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Important information

Information correct as of October 2018. Times and prices are a guide only.