Schedule of Fees

Find out about our booking, change and cancellation service fees.

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Booking Fees

In addition to making bookings on qantas.com, bookings can be made through Qantas Contact Centres and selected Qantas airport locations, as well as web chat and selected social media channels in some countries. The following Booking Fees apply for bookings made through Qantas Contact Centres, Qantas airport locations, web chat and social media. The below fees are not payable for bookings made online via qantas.com.

Booking fees per passenger by fare type by departure country
Fare type Fee per passenger per booking
International from United Kingdom 
GBP20
International from Denmark
DKK340
International from Norway
NOK400
International from Sweden
SEK430

Change Booking Fees

In addition to changing bookings on qantas.com, bookings can be changed (where allowed) through Qantas Contact Centres and selected Qantas airport locations, as well as web chat and selected social media channels in some countries. The following Change Booking Fees apply for bookings changed through Qantas Contact Centres, Qantas airport locations, web chat and social media. The below fees are not payable for bookings changed online via qantas.com.

No Change Booking Fees apply for changes to a booking in Business or First, including date and time changes.

Note: to change a booking via any method, a change fee may apply depending on the fare type purchased. You may also have to pay any difference between the fare for your new booking and the original fare. Refer to the applicable fare rules for details.

Fees that apply per passenger to change a booking
Fare type Fee per passenger per booking
International from United Kingdom 
GBP30
International from Denmark
DKK300
International from Norway NOK360
International from Sweden SEK380

Cancellation Fees

Flights

Cancellation fees may apply and these vary depending on your point of origin and destination. Refer to the applicable fare rules for details.

Fees that apply to cancel a flight, per pessenger
Fare type Fee per passenger per booking
International from United Kingdom 
GBP30
International from Denmark DKK300
International from Norway NOK360
International from Sweden SEK380

Additional baggage

The following fee applies when you request a refund of additional baggage allowance in accordance with the terms and conditions.

Fees that apply to refund additional baggage. 
Additional baggage allowance Fee per passenger per booking
Amount Qantas Points
International from United Kingdom GBP50 5,000
International from Denmark DKK390 5,000
International from Norway NOK515 5,000
International from Sweden SEK510 5,000

Important information

Disclaimer: * Any bookings made through Qantas Contact Centres for travel on a Qantas Ticket on China Eastern, Japan Airlines, Malaysian Airlines and Jet Airways aircraft will not be charged Booking fees. If a change or cancellation is required, fees will be applied. 

Disclaimer: + Point cancellation fees only apply for an additional baggage allowance purchased using Qantas Points.