Travel updates

Check this page for issues which may affect your flight or booking with us, including information on Government requirements for travel.

We'll do all we can to keep you informed of developments and the choices available. See real-time flight status or the media roomOpens external site for the latest information.

Before booking and before you travel, ensure you check the latest travel requirements, which may include mandatory health declarations, vaccinations, pre-departure COVID-19 tests, use of face masks, entry permits, pre-approval and quarantine (possibly at your own expense), or you could be denied entry.

Last updated: 25 October 2021

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COVID-19 information

COVID-19 continues to impact travel restrictions and requirements around the world. 

We're monitoring the situation closely and reviewing our flights based on the advice of the World Health Organisation, Centre for Disease Control and Australia’s Chief Medical Officer. 

If there are any changes to your flight, we'll be in contact. We're also offering flexible options to customers affected by travel restrictions. Find out more information on options for changing your flights.

For the latest information, visit COVID-19 travel updates.

International travel

We’ve recently announced that flights between Sydney and London (Heathrow) and Los Angeles will resume on 1 November for eligible passengers. Flights between Melbourne and London (Heathrow) will commence from 6 November, and between Melbourne and Los Angeles from 18 December for eligible passengers.

Fares are now available for sale for Australian citizens, permanent residents and their immediate families and some visa holders. 

We are also excited to launch flights between to Singapore, Delhi, Fiji, Vancouver, Tokyo, and Honolulu before the end of the year.

For more information on where we're flying, see our International flight network.

Before you book and before you travel, ensure you check the latest travel requirements which include:

  •  All passengers on international flights operated by Qantas (aged 12 years and older) will be required to be fully vaccinated with a TGA-approved or recognised vaccine (unless they have an exemption).
  • As part of the Australian Government requirements, customers travelling to Australia will also be required to return a negative COVID-19 test result from an approved PCR testing site 3 days prior to departure. For other destinations, check the requirements of your destination country.
  • Customers need to have been fully vaccinated with a TGA-approved or recognised vaccine and provided with a vaccination certificate issued by a verified source. In accordance with Australian Government guidelines, a traveller is not fully vaccinated unless at least seven full calendar days have elapsed since the last dose of vaccine in a course of immunisation. 
  • Customers should always check the requirements of the destination they are travelling to, including acceptable vaccines and testing which may vary.  

For more information on Qantas and government travel requirements, visit International flights.

Flights are subject to Government and regulartory approvals.

Travelling within Australia

Some Australian states and territories have implemented measures, including additional health and safety protocols, in response to Coronavirus that may impact your travel.

If your flight has been impacted, see Booking changes and other options.

Before booking and before you travel, ensure you check the latest government travel requirements, which may include mandatory health declarations, vaccinations, use of face masks, entry permits, pre-approval and quarantine (possibly at your own expense), or you could be denied entry.

Travel to Lord Howe Island

Lord Howe Island is home to many unique and endemic species, some of which are found nowhere else in the world.

To ensure this unique ecosystem remains protected, if you're travelling to Lord Howe Island, you're required to complete a biosecurity pre-departure formOpens external site in a new window, and remove or declare any animal or plant matter.

For further information about Lord Howe Island, including COVID-19 requirements, visit the Lord Howe Island BoardOpens external site in a new window website.

Travel between New Zealand and Australia

Quarantine-free travel between New Zealand and Australia is currently suspended.

Before booking and before you travel, ensure you check the latest AustralianOpens external site in a new window and New ZealandOpens external site in a new window government travel requirements, including any applicable Australian State Government restrictions and requirements, to ensure you're eligible to travel and have completed any required documentation.

Find out more about travel between Australia and New Zealand.

Travelling to Australia from overseas

The Australian GovernmentOpens external site in a new window has implemented measures which allow Australian citizens and permanent residents and their immediate family members, as well as some visa holders, to travel to Australia. 

Before travelling to Australia,

  • Check the latest Australian Government travel requirementsOpens external site in a new window, which include the mandatory use of face masks on all flights. 
  • Customers need to have been fully vaccinated with a TGA-approved or recognised vaccine and provided with a vaccination certificate issued by a verified source. In accordance with Australian Government guidelines, a traveller is not fully vaccinated unless at least seven full calendar days have elapsed since the last dose of vaccine in a course of immunisation. 
  • Customers should always check the requirements of the destination they are travelling to, including acceptable vaccines and testing which may vary.

Travel to Canada

Visit the Canadian Government's websiteOpens external site in a new window for more information on travel requirements, including entry eligibility (which may include renewing your passport or applying for a visa or eTA), vaccintion information, COVID-19 testing, wearing of face masks and quarantining on arrival, plus information if you're travelling onward from Vancouver.

This information is subject to change and we recommend you check the website regularly for any updates.

Travel measures by the Government of Canada related to COVID-19

Although the final determination as to whether or not you can enter Canada will be made by a government representative at the port of entry, all travellers are encouraged to first consult the Travel WizardOpens external site in a new window to determine and confirm if they are eligible to travel to Canada.

Requirements to travel to Canada

To board a flight to Canada, all travellers, even if fully vaccinated, must

  • Present one of the following COVID-19 molecular test results (if you are 5 years old or older):
    - a test result that is negative, that was administered within 72 hours of the traveller's scheduled departure time to Canada (must be 72 hours from the scheduled direct flight to Canada); or
    - a test result that is positive, that was administered at least 14 days but no more than 180 days from the traveller's scheduled departure time to Canada.
  • Use the ArriveCAN app or website to submit the following information their travel information, contact information, 14 day travel history prior to arrival in Canada, vaccination information, suitable quarantine plan, and a symptom self-assessment.
    - Travellers can download the ArriveCAN app for free on Google Play and Apple app store or provide their information by signing in onlineOpens external site in a new window. Ensure you have the most recent version of the app downloaded.

At the airport, all travellers must:

  • Be symptom-free to board the plane. If you are exhibiting obvious symptoms you will be denied boarding.
  • Have a face mask and wear it throughout your travel journey, including while in flight, even if you are fully vaccinated. You will need comply with any instructions provided to you by the crew or airport personnel.

Upon arrival in Canada, all travellers must:

  • Have all their travel documents in hand and ready to present to Government of Canada officials. This includes their paper copy proof of vaccination (if applicable) and ArriveCAN receipt (unless exempt), indicating they have provided all the necessary information, and any other entry documents you may require (if applicable).
  • Undergo an on-arrival test either at the airport or via a take-home kit (vaccinated travellers may be subject to mandatory randomized on-arrival testing). Unvaccinated or partially vaccinated travellers are encouraged to pre-register for arrival testing where possible using the following links based on their arrival location in Canada:
    Vancouver (YVR)Opens external site in a new window
    Calgary (YYC)Opens external site in a new window
    Toronto-Pearson (YYZ)Opens external site in a new window 
    Montreal-Trudeau (YUL)Opens external site in a new window
  • Quarantine (if applicable). Note: all fully vaccinated travellers that are eligible to enter Canada are no longer required to quarantine. However, partially vaccinated or unvaccinated travelers are still required to go immediately to their place of quarantine and quarantine for 14 days, as well as complete a day-8 arrival test. At any point if any traveller (fully vaccinated or not) receives a positive test result from their arrival test, they must immediately isolate for a period of 10 days.
    Note: there is no longer a requirement for any traveller, regardless of vaccination status, to make a booking at a government approved accommodation (hotel) to begin quarantine. The government approved accommodations have been discontinued.
  • Be aware that they may be subject to additional measures identified by the provincial, territorial or local health authorities. It is up to the traveller to be aware of any additional measures at their destination and be ready to comply as required.
    Note: Further information can also be found at COVID-19: Entering Canada requirements checklist – Travel restrictions in CanadaOpens external site in a new window.

Additional information:

  • Definition of fully vaccinated: to be considered fully vaccinated, a traveller must have received the full series of a vaccine or combination of vaccines accepted by the Government of Canada at least 14 days prior to entering Canada. Currently, those vaccines are manufactured by Pfizer, Moderna, AstraZeneca/COVISHIELD, and Janssen (Johnson & Johnson). Travellers can receive their vaccine in any country, and must provide documentation supporting their vaccination in English, French or with a certified translation. For more information on coming to Canada as a fully vaccinated traveller, visit: COVID-19 vaccinated travellers entering Canada - Travel restrictions in CanadaOpens external site in a new window.
    Fully vaccinated travellers must also be symptom free, have a paper or digital copy of their vaccination documentation, and provide COVID-19-related information electronically through ArriveCAN prior to arrival in Canada. They must still present a suitable quarantine plan, and be prepared to quarantine, in case it is determined at the border that they do not meet all of the conditions required to be exempt from quarantine and other post-arrival requirements. As with all other exempt travellers, they will be required to follow public health measures in place, such as wearing a mask when in public, keep a copy of their vaccine and test results, as well as a list of close contacts for 14 days after entry to Canada.
  • Travelling with unvaccinated children: unvaccinated dependent children under the age of 12 who enter Canada with their fully vaccinated parents or guardians will no longer have to complete a 14 day quarantine, but must follow strict public health measures. This includes those travelling for discretionary purposes. This means they can move around with their parents, but must avoid group settings (such as camps or daycares) and/or avoid contact with vulnerable people during the first 14 days after their arrival. Unvaccinated children under 12 years old will be subject to an alternative testing protocol; more details will be provided by public health officials upon arrival. Provinces and territories may have more stringent rules around people who have recently returned from travel.
  • Unvaccinated children aged 12 and 17 and unvaccinated dependent adults (i.e. with a mental or physical disability) travelling with a fully vaccinated parent/guardian will remain subject to the 14 day quarantine, as well as be subject to the Day 1 and Day 8 testing requirements, unless otherwise exempt. Provinces and territories may have more stringent rules around people who have recently returned from travel. Continue to check https://travel.gc.ca/ for more updates.
  • Unvaccinated or partially vaccinated travellers: for travellers who are not fully vaccinated, the only change is that there is no longer a requirement to stay at a government approved accommodation. Aside from this eliminated requirement, there are no changes to Canada's current border measures. They must continue to adhere to the current testing and federal quarantine requirements, which have been effective in reducing importation and transmission of COVID-19 and variants in Canada, and provide COVID-19-related information electronically through ArriveCAN before arriving in Canada.

Find more information on any of Canada’s currently travel restrictionsOpens external site in a new window.

Travel to East Timor

You must have approval to enter Timor-Leste. Email the Consulate-General of Timor-Leste in Darwin or visit their Facebook page for more information. Ensure you bring either a paper or digital copy of the approval with you to show at the airport on departure.

Before you're accepted for travel to Dili, you'll be required to undergo a COVID-19 PCR test.

  • Your COVID-19 PCR test must be completed within five days of departure.
  • You must have a negative result.
  • You must carry a copy of your test results, either a paper copy or a digital copy (text message or email), as you may be asked to provide proof of your negative test result on departure and on arrival in Dili.

Ensure you check any entry requirements, which may include renewing your passport or applying for a visa.

Read more on the Australian Government's SmartravellerOpens external site in a new window website.

This information is subject to change and we recommend you check the website regularly for any updates.

Travel to Germany

Visit the Germany Federal Foreign OfficeOpens external site in a new window and Ministry of HealthOpens external site in a new window websites for information on travel requirements, including digital registrationOpens external site in a new window, quarantine and entry restrictions (which may include renewing your passport or applying for a visa).

This information is subject to change and we recommend you check the websites regularly for any updates.

Travel to Johannesburg

Visit the South African GovernmentOpens external site in a new window website for information on entry requirements (which may include renewing your passport or applying for a visa) for travel to Johannesburg.

This information is subject to change and we recommend you check the website regularly for any updates.

Requirements include:

  • You’re required to undergo a COVID-19 PCR test within 72 hours of departure. The test must be from an accredited laboratory under the Australian Department of Health and the certificate must be to international standards with the date and time of test, the date and time of the result, and the test results clearly evidenced. Refer to the South African Government websiteOpens external site in a new window for more information, or consult your medical practitioner.
  • On arrival into Johannesburg, you'll be screened for any COVID-19 symptoms or for contact with people who have been infected with the COVID-19 virus. If you display any COVID-19–related symptoms or have been in contact with an infected person(s), you're required to undergo a COVID-19 test at your own expense. 
  • If you don't have a negative COVID-19 test issued within 72 hours of departure, or if you test positive for COVID-19 on arrival, you'll be required to quarantine on arrival, at sites identified by the South African Department of Health and at your own expense.
  • If you test positive for COVID-19 on arrival, you'll be required to quarantine on arrival for 10 days, at sites identified by the South African Department of Health and at your own expense.
  • You must also carry proof of your accommodation and address while in South Africa in case you're required to self isolate.
  • Before departure from Australia, install the COVID Alert South Africa mobile app.
  • Complete the Republic of South Africa Government Traveller Health QuestionnaireOpens external site in a new window [PDF] and bring it with you to present on arrival in Johannesburg.

Travel to Papua New Guinea

The Australian Government has tightened restrictions for travel to Papua New Guinea in response to the serious health risk to the Australian public as a result of the COVID-19 outbreak in Papua New Guinea.

Outbound travel exemptions for Australian Citizens and Permanent Residents will only be approved by the ABF Commissioner in extremely limited circumstances, eg for critical workers providing assistance to Papua New Guinea's COVID-19 response and people undertaking critical safety roles.

If you're seeking to travel to Papua New Guinea in these limited circumstances, you must ensure that you have a valid exemption for departure. You may be required to complete a new travel exemption requestOpens external site in a new window online.

This information is subject to change and we recommend you check the website regularly for any updates.

Travel to Samoa

Refer to the Government of SamoaOpens external site in a new window and Ministry of HealthOpens external site in a new window website for the latest entry requirements for Samoa, which may include renewing your passport or applying for a visa.

These requirements are subject to change and we recommend you check these sites frequently for any updates.

Requirements include:

  • you can only travel to Samoa if you haven’t been in New South Wales or Victoria within the last 28 days,
  • emailing the Samoa Health Authorities at least 21 days before travel for updated travel advice,
  • being fully vaccinated against COVID-19 at least 2 weeks before your flight,
  • having a COVID-19 Blood Serology Antibody test within 7 days of departure (note: rapid serology tests for IgM and IgG aren’t accepted), 
  • completing a medical clearanceOpens external site in a new window within 120 hours of departure,
  • having a COVID-19 RT-PCR test within 72 hours of your departure with a negative result, and
  • quarantining on arrival in Apia.

You'll need to present a paper copy of your COVID-19 test result, Blood Serology Antibody test, vaccination certificate and signed medical clearance on departure and on arrival in Samoa.

Travel to Taiwan

All international arrival and transit passengers, regardless of nationality or visa status, will need to provide a negative COVID-19 PCR-test result issued within three business days before boarding their flight to Taiwan. 

For more information check the latest travel alerts when travelling from Australia.Opens external site in a new window This information is subject to change and we recommend you check the website regularly for any updates.

Travel to Tonga

  • Only Tongan citizens, permanent residents and international travellers as approved by the Ministry of Health and the Ministry of Foreign Affairs can travel to Tonga, and you must register your interest on the Government of Tonga Repatriation RegistryOpens external site in a new window. Ensure you bring either a paper or digital copy of the approval with you to show at the airport on departure.
  • To travel on a flight from Australia to Tonga, you mustn't have visited a state with any confirmed COVID-19 cases in the 14 days before your flight, and not have been in an area designated as a COVID-19 hotspot. Connections from other countries are not permitted.
  • You must complete a Traveler’s Arrival Health Declaration Card and provide it to the Ministry of Health Border Control Team upon request.
  • On arrival in Tonga, you’ll be required to quarantine for 21 days.

Before you're accepted for travel, you’ll be required to undergo a COVID-19 PCR test.

  • Your COVID-19 PCR test must be completed within 72 hours of departure.
  • You must have a negative result.
  • You must carry a copy of your test results, either a paper copy or a digital copy (email or pdf), as you may be asked to provide proof of your negative test result on departure and on arrival in Nukuʻalofa.

For more information, visit the

This information is subject to change and we recommend you check the websites regularly for any updates.

Brexit transition

Travel requirements to the European Union and other European nations will change from 1 January 2021. To prepare for your travel to Europe, visit the official UK government site Brexit TransitionOpens external site in a new window.  

Solomon Islands measles vaccination travel advisory

Following outbreaks of measles in the region, the Solomon Islands Government has issued a Travel Advisory, requiring visitors from countries including Australia, and Solomon Islands residents travelling to Australia and other destinations, to show proof of vaccination.

To enter the Solomon Islands, you'll need to show proof you have been vaccinated against measles at least 15 days before your arrival. Bring your official vaccination record with you in your carry-on bag. Travellers without evidence of vaccination may need to undergo a medical examination.

Read more on the Australian Government's SmartravellerOpens external site website.

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