Assistance during your journey
Meet and assist services, transit and transfer options, boarding and disembarkation assistance and seating arrangements.Find out how we can help
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Find information for your journey, including when you're travelling with a carer, oxygen, service dog, mobility aids and more.
Information for customers travelling with medical equipment and prescribed medicines for asthma, diabetes and more.Flying with medical equipment and medicine information
Circumstances for when a carer maybe required to accompany customers during a flight.Information on travelling with a carer
If you intend to travel with a Guide, Hearing or Assistance dog find out the necessary information and application requirements before you fly.Find out more on flying with a Service Dog
Find out the steps needed to prepare and when and how to notify us if you're travelling with oxygen.