Qantas and KLM aircraft tails
Qantas and Air France

The Qantas and Air France partnership offers customers more travel options between Australia and France. The agreement between the national carriers provides customers with opportunities to experience the hospitality of Australia and France from the moment they begin their trip.

Network

Customers can fly to/from Paris Charles de Gaulle via Singapore and Hong Kong on Qantas codeshare services operated by Air France. 

Qantas provides multiple options to connect to Air France’s services to Paris with 42 services per week (6 flights per day) between Australia (Sydney, Melbourne, Brisbane and Perth) and Singapore, and 28 services per week (4 flights per day) between Australia (Sydney, Melbourne and Brisbane) and Hong Kong.

From Paris, customers can connect throughout France and Europe on Air France’s extensive network.

Before you fly

There are a selection of benefits available that can be booked ahead of your trip when flying on a Qantas codeshare flight with Air France. Visit manage your booking if you require further information.

Benefits included for services operated by Air France

Business Economy
  Platinum One/
Platinum
Gold  Silver

Qantas Club

Bronze
Seat selection (paid or complimentary) via qantas.com
No    No    No    No    No    No   
Seat selection (paid or complimentary) via airline partner
Yes    Yes    Yes    Yes    Yes    Yes   
Online check-in via qantas.com
No    No    No    No    No    No   
Online check-in via airline partner
Yes    Yes    Yes    Yes    Yes    Yes   
Pre-flight meal selection
No    No    No    No    No    No   
Special meal request
Yes    Yes    Yes    Yes    Yes    Yes   
Purchase additional / excess baggage prior to departure
No    No    No    No    No    No   

At the airport

The operating carrier is responsible for checking in customers travelling on Qantas codeshare services. Check your itinerary to locate the departure terminal and ensure you check in with the operating carrier.

Benefits included for services operated by Air France

Business Economy
  Platinum One/Platinum
Gold  Silver Qantas Club
Bronze
Baggage Through Check from Qantas operated flight
Yes    Yes    Yes    Yes    Yes    Yes   
Boarding Pass Through Check from Qantas operated flight
Yes    Yes    Yes    Yes    Yes    Yes   
Extra checked baggage allowance
Yes    Yes    Yes    Yes     No    No   
Priority airport check-in
Yes    Yes    Yes    No    No    No  
Priority boarding
Yes    Yes    Yes    No    No    No   
Priority baggage handling
Yes    Yes    Yes    No    No    No   

Lounge access

Eligible customers and their guests booked on a Qantas flight number on the codeshare routes can access the following lounges. 

For more details on Qantas’ lounge access policy, follow this link for a full description of lounge access eligibility

Benefits included for QF codeshare services operated by Air France

Business Economy
Lounge Access

  Platinum One/
Platinum
Gold  Silver Qantas Club
Bronze
Sydney International (Qantas Lounge)
Yes Yes    Yes    No    Yes    No   
Paris Yes Yes    Yes    No    No    No   
Hong Kong (Qantas Lounge)
Yes    Yes    Yes    No    Yes    No   
Singapore (Qantas Lounge)
Yes    Yes    Yes    No    Yes    No   

Qantas Frequent Flyers

Qantas Frequent Flyerscan maximise Qantas Points and Status Credit earn by booking a codeshare flight (‘QF’ airline code) where possible. You can also earn Qantas Points on eligible fares and flights with an AF flight number.

You can use your Qantas Points on Air France for Classic Flight Rewards and Points plus Pay – Flights.

Air France summary
Airline code When booked as a QF flight When booked as an AF flight
Earn Qantas Points Yes Yes  
Earn Status Credits Yes No  
Classic Flight Rewards No Yes  
Points Plus Pay - Flights Yes Yes  

Support

Special requests:

To benefit from the following special requests please chose a flight operated by Qantas or contact our partner directly;

  • assistance for children travelling alone,
  • medical assistance,
  • transporting oxygen for medical purposes; and
  • transport on a stretcher.

Sometimes everything doesn't go to plan. Qantas recognises the impact delays and missed connections can have on your plans and on your life. In the event this happens to you, below is some key information.

Missed connections:

If you missed a connection due to the late arrival of your aircraft, the delivering carrier is responsible for ensuring you make your final destination.

Lost baggage:

If your baggage doesn't arrive on the same flight as you. Please contact the Arrival Service desk of the delivering carrier in the arrivals hall. A delayed baggage report will be created. 

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Important information

Disclaimer: ~You must be a member of the Qantas Frequent Flyer program to earn and redeem Qantas Points. A joining fee may apply. Qantas Frequent Flyer membership, Status Credits and the earning and redemption of Qantas Points are subject to the Qantas Frequent Flyer program Terms and Conditions.

Disclaimer: # Points Plus Pay - Flights are available on any flight with a Qantas (QF), Jetstar (JQ), Jetstar Asia (3K), Jetstar Japan (GK) or Jetstar Pacific (BL) flight number and selected partner airlines when travelling on a Qantas fare, as long as there is a seat available for sale. The Qantas Points required include taxes, fees and carrier charges (excluding any amounts payable to third parties at the airport), are subject to change and are quoted at the time of booking. A minimum of 5,000 points per booking on Qantas and 3,500 points per booking on Jetstar must be redeemed. Qantas Points may not be earned on some fare types or on some oneworld® Member Airline or airline partner flights. For more information, visit Points Plus Pay - Flights.

Disclaimer: * Qantas Points and Status Credits (where applicable) are earned on Eligible Flights with a Qantas or applicable oneworld® Member Airline or Airline Partner flight number on your ticket. Qantas Points and Status Credits may not be earned on some fare types and booking classes. For full details see the Qantas Frequent Flyer program Terms and Conditions and Airline Earning Tables.

Disclaimer: ^ Classic Flight Rewards are available on Qantas, Jetstar and partner airlines. Seats are subject to capacity controls, availability is limited, and some flights may not have any Classic Flight Rewards available. Taxes, fees and carrier charges are payable to Qantas (excluding any amounts payable to third parties at the airport) in addition to the points required. For more information, visit Classic Flight Rewards.