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Plan for a change of plans

Fly away with fee-free date changes on international or trans-Tasman Qantas flights and enjoy continued flexibility on eligible domestic flights. A fare difference may apply. 

Enjoy fee-free date changes with Fly Flexible

We know sometimes plans need to change, and that's why we've introduced further flight flexibility on eligible flights so you can book with confidence.

Flex

Simply book any eligible international or trans-Tasman Qantas flight and relax knowing you can change the date of your travel as often as you need, fee-free. A fare difference may apply.

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To change your flight, go to Manage booking and enter your booking reference and last name.

Select the change option and follow the prompts to select your new travel dates.

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Eligible flights

To enjoy unlimited fee-free date changes, simply book any eligible Qantas flight:

Book flights Fly Flexible International

International flights

Any Qantas flights:

  • booked between 25 February 2021 and 30 June 2022,
  • for travel between 1 November 2021 and 31 December 2022.
Book flights International network latest updates
Book flights Fly Flexible Tasman

Trans-Tasman flights

Any Qantas operated flights between Australia and New Zealand:

  • booked between 15 October 2020 and 30 June 2022,
  • for travel between 16 October 2020 and 31 December 2022.
Book flights Flying between Australia and New Zealand

Before booking and before departure, ensure you check the latest Government travel requirements, which may include mandatory health declarations, vaccinations, use of face masks, entry permits, pre-approval and quarantine (possibly at your own expense), or you could be denied entry.

Australian Domestic flights

From 1 May 2022, Fly Flexible date changes are no longer available for Qantas flights operated within Australia. However we understand there may be some circumstances where you're unable to travel as planned, and offer flexible flight options for those impacted by COVID-19.

Fly Flex domestic

If, in the week before you fly, you or anyone in your booking receive a positive COVID-19 test result or are designated as a close contact, you can change your travel dates without incurring a change fee as part of our ‘Fly Well’ program. Simply contact Qantas or your Travel Agent to change your booking. A fare difference may apply.

Other flexible flight options

We pre-packed flexibility into our fares, so if you think you may need to plan your trip with more flexibility you may also like to consider the following options:

Flex

Purchase flexibility in your booking

If you book a saver or flex fare you'll have more flexibility if you need to change your ticket. A fare difference may apply. 

  • Saver fares offer more ticket flexibility with the ability to change your flights for a fee. 
  • Flex fares allow you to change your travel dates as often as you need.
Cancel for any reason

Cancel for any reason

Qantas frequent Flyers can cancel for any reason online within 24 hours of making an eligible booking directly on qantas.com and we’ll waive the cancellation fee.^ 

Flex

Request a Flight Credit and rebook when you're ready 

If you need to change your travel plans and you're not sure when you'd like to travel, you may wish to cancel your flights and request a Flight Credit to use when you're ready to rebook.

Classic Flight Rewards

Flexible Classic Flight Rewards

We’ve also added flexibility on eligible Classic Fight Rewards. When you use Qantas Points to book a Classic Flight Reward by 30 September 2022, you’ll be able to change your travel dates or cancel your booking fee-free. Additional points may be required. Visit Flexible Classic Flight Rewards for more information.

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Important information

Fly Flexible:
  • If you want to change your dates, simply do so before your scheduled date of departure. 
  • When changing your flight, you'll need to select a new travel date within 12 months of your original booking date and, while we'll waive any change fees, you'll need to cover any applicable fare increase for your new flights. For all changes your applicable Fare Rules and the Qantas Conditions of Carriage apply.
  • Our flights are scheduled 12 months in advance, so when booking or changing your flight, your preferred date might not be available.
  • If you combine Classic Flight Rewards with non-Classic Flight Reward fares ("Commercial Fares"), the Fly Flexible terms and conditions apply.
  • If we’ve cancelled your Qantas flight, we'll rebook you on the next available flight to your booked destination (if possible), at no additional cost to you. Alternatively, you can choose a Flight Credit or a refund. You won’t be charged any change or cancellation fees. For more information visit booking changes and other options.

When you make an eligible flight booking as a Qantas Frequent Flyer on qantas.com, via the Qantas app or through your local Qantas office you can cancel for any reason online, within 24 hours of making your booking, the cancellation fee will be waived. Eligible flight bookings include bookings made directly with Qantas on qantas.com, via the Qantas app or through a Qantas office, that were flights for travel within or from Australia, paid with cash, a mixture of cash and Qantas Points, Classic Flight Reward bookings, or a combination of Classic Flight Reward and non-Classic Flight Reward bookings, and were made more than 30 days before departure of your first flight. Eligible ancillary products include pre-paid seat requests, pre-paid additional baggage allowances, and offset flight carbon emissions. The value of your flights and any eligible ancillary products will be refunded to your original form of payment. To cancel, visit Manage booking, and sign in to your Frequent Flyer account to access this option. For more information view the full Cancel for any reason terms and conditions.

Disclaimer: Fees will be automatically waived on changes or cancellations to any domestic Classic Flight Reward booking made, changed or cancelled until 30 September 2022 and to Trans-Tasman or International Classic Flight Reward bookings made before 30 September 2022 and changed or cancelled by 31 December 2022. Additional points may be required. To be eligible for the fee waiver, all flights in your booking must be Classic Flight Rewards. If you combine Classic Flight Rewards with non-Classic Flight Reward fares ("Commercial Fares"), the cancellation fee waiver will not apply. You may be eligible for fee free date changes as part of our Fly Flexible terms and conditions. Reward Assistance and Service Fees may apply. For a list of all Classic Flight Reward service fees, see the Fee Schedule in the program Terms and Conditions.