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Find out more about our sustainability initiatives Aircraft shadow along a forest coast line

Protecting the future of travel

At Qantas, we recognise that climate change is a significant issue for the aviation industry. That’s why we’re committed to achieving net zero emissions by 2050.

Find out more about our sustainability initiatives
Unlock your Qantas Passenger Perks Yarra Valley Hot Air Balloon

One ticket, endless adventure

Unlock exclusive deals on tours and activities across Australia with your Qantas airline ticket. Book now and experience Australia with the people who know it best.

Unlock your Qantas Passenger Perks
Find out more about Qantas Explorer Split view of Bungle Bungle Range, Sydney Harbour Bridge, Cape Tribulation

Save with Qantas Explorer fares

Book an international Economy flight to Australia or New Zealand through Qantas Explorer and you can save on a multi-city booking for flights around each country.

Find out more about Qantas Explorer
Plan your New Zealand city break Man watching sunset in Mount Eden

A 7-day city break in New Zealand

With crystal-clear lakes, towering snow-capped mountains and rolling green fields, New Zealand’s beauty is well renowned. 

Plan your New Zealand city break

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Important Information

*Prices based on payment at Selected travel dates (and days) apply. Other conditions apply.

Our corporate information

Corporate headquarters
Qantas Airways Limited (ABN 16 009 661 901)

Postal and company address:
10 Bourke Road,
Mascot, New South Wales, 2020,

French Office (administrative and commercial address only, closed to the public):
15 rue des Halles
75001 PARIS

Customer complaints

Our preferred method for receiving complaints is through the Qantas Customer Feedback form.

You can also write to us at:
Customer Care
Qantas Airways Ltd
10 Bourke Road
Mascot NSW 2020

For any unresolved disputes, contact the Associations of European Ombudsman (AME):
AME Conso
197 Boulevard Saint-Germain
75007 PARIS 
Phone: 09 53 01 02 69