Other services

Find out who to contact if you need help booking cars, hotels, cruises, holiday activities or transfers.

Various service contact details
Service Contact Opening hours Information
Activities Email Viator    
Airbnb +61 2 8520 3333
Email AirbnbOpens external site in a new window
  To change or cancel your Airbnb booking, contact your host.
Cars

Avis 136 333
Budget 1300 362 848
Hertz 13 30 39
Thrifty 1300 367 227
  You can cancel car hire booking online at Manage booking, or contact your car provider. 
AvisOpens external site in a new window
BudgetOpens external site in a new window
HertzOpens external site in a new window
ThriftyOpens external site in a new window
Classic Hotel Rewards 1300 738 206
Email Qantas Hotels
7am to 10pm AEST, 7 days  a week To change or cancel your Classic Hotel Reward booking.
Cruises 1300 766 566
Email CruisesOpens external site in a new window
9am to 5pm AEST, Monday to Friday To change or cancel your cruise booking.
Hotels 1300 738 206
Email Qantas Hotels
7am to 10pm AEST, 7 days a week To change or cancel your hotel booking. Hotel cancellations policies apply.
Mad Paws Email Mad PawsOpens external site in a new window   For assistance with your booking and information
Package Holiday Bookings Qantas Holidays
1300 443 485
8.30am to 8pm Monday to Friday, 9am to 5pm Saturday AEST For Qantas Holidays accommodation packages or packages and accommodation packages enquire nowOpens external site in a new window
Qantas shop Email Qantas Shop    
Qantas store Email Qantas Store    
Restaurants Dimmi 1300 366 838
Email Dimmi
  To change your restaurant booking.
Ski holiday bookings Liquid Snow Tours
1300 114 777
Email Liquid Snow Tours
8am to 5.30pm AEST, Monday to Friday  
Transfers Email Viator    
Travel Insurance Enquiries
1300 783 146
Email enquiries
Claims
1300 555 018
Email claims 
   
Uber Email UberOpens external site in a new window   For assistance with your account or ride.

Important information

Note: + International direct dialling (IDD) code for your country or territory.