Same day no mistake
Book with confidence at qantas.com.
Everyone makes the odd mistake. That's why at qantas.com we give you until midnight on the same day you make your booking to let us know and we will correct your flight details with no change fees.
What mistakes do we waive?
If you've made an error while making your booking, we'll waive the service and change fees associated with correcting mistakes, including:
| Mistake to change | Waived |
|---|---|
| The spelling of your name | Yes |
| Time, day or month of your flight | Yes |
| To and/or from destination | Yes |
| Swap gateways (eg. if you accidentally book London to Sydney, instead of Sydney to London) |
Yes |
| Fare type or cabin | Yes |
How to reverse your mistake
Simply advise us by midnight on the day of making the booking by calling 13 13 13 within Australia or contact your local Qantas office.
Important information
Disclaimer: * The policy only applies to bookings made at qantas.com. Only change and service fees will be waived. If the new fare is a higher value, the difference is payable by the customer. Changes are subject to availability.