Lost property
To enquire about lost items you may have left onboard or in an airport, contact your arrival airport.
Lost property contact details
| Australian airports | Contact | Opening hours |
|---|---|---|
| Adelaide | 08 8208 8858 | 9am to 4pm, Monday to Friday |
| Alice Springs | 08 8950 3915 | 8.30am to 5.30pm, 7 days a week |
| Ayers Rock (Uluru) | 08 8956 2255 | 9am to 3pm, 7 days a week |
| Brisbane |
07 3867 3264 - domestic 07 3307 9086 - international |
10am to 2pm, 7 days a week message bank facility |
| Cairns | 07 4050 4235 | 9am to 5pm, Monday to Friday |
| Canberra | 02 6275 5446 | message bank facility |
| Darwin | 08 8920 4637 | 10am to 2pm, 7 days a week. message bank facility |
| Hobart | 1300 306 980 | 24 hours, 7 days a week |
| Launceston | 03 6398 6915 |
8am to 8pm, 7 days a week |
| Melbourne |
03 8336 4100 | 9.30am to 2.30pm, Monday to Friday |
| Perth | 08 9270 9433 - baggage services 08 9270 9504 - lost property |
7am to 9pm, 7 days a week
|
| Sydney | 02 9952 9529 - baggage services 02 9952 9312 - domestic 1300 653 077 - international |
7am to 9pm, 7 days a week |
| Townsville | 07 4758 0008 |
Important information
Disclaimer: Disclaimer: * Local toll free number when dialled from within the country or territory.
~ Customers in the US who are deaf or who have a hearing or speech impairment can call via the National Relay Service by dialling 711, 24 hours a day, 7 days a week. The Communication Assistants at the National Relay Service will assist customers by contacting Qantas Airways.
+ is the international direct dialling (IDD) code for your country or territory.