What you need to know
You must be a Qantas Frequent Flyer to earn and use Qantas Points. A joining fee may apply. Membership and points are subject to the Qantas Frequent Flyer program Terms and Conditions.
Disclaimer: ¶ Complimentary Extra Legroom seating is at all times subject to availability.
Disclaimer: ++ Where Business counters are not available, check in at either Economy or Premium Economy counters.
Disclaimer: * Qantas Points and Status Credits (where applicable) are earned on Eligible Flights with a Qantas or applicable oneworld® Member Airline or Airline Partner flight number on your ticket. Qantas Points and Status Credits may not be earned on some fare types and booking classes. For full details see the Qantas Frequent Flyer program Terms and Conditions and Airline Earning Tables.
Disclaimer: Ω Classic Upgrade Rewards are available on Classic Flight Rewards in Economy and Premium Economy and eligible paid and confirmed Qantas domestic and international flights, with a Qantas (QF) flight number on your ticket and from time to time on codeshare flights operated by another carrier that have a QF flight number on your ticket. Classic Upgrade Rewards are not available from all fare types. See tables for details. Classic Upgrade Rewards are subject to capacity controls and availability (which is limited). For more information, visit Classic Upgrade Rewards or see the Terms and Conditions.
Disclaimer: ^ Classic Flight Rewards, where available, can be booked on Qantas, Jetstar and partner airlines. Classic Flight Reward seats are subject to capacity controls and availability is limited. The number of seats available depends on the flight, date, season and destination and some flights may not have any Classic Flight Rewards available. Taxes, fees and carrier charges are payable by an Accepted Payment Card in addition to the Qantas Points required on Classic Flight Rewards. These are quoted at the time of booking and are subject to change. See Classic Flight Rewards for more details. Preferential access will be provided, when available, to selected Qantas Classic Flight Reward seats for Silver, Gold and Platinum members. On selected flights, preferential access provided to Gold and Platinum members may be above the access available to Silver and Bronze members. When seats are available, preferential access is provided at qantas.com and from Qantas Contact Centres and Qantas offices, excluding some international locations (Reward Assistance Fee applies to assisted bookings).
Disclaimer: + Priority telephone service is available when calling Qantas Contact Centres, the Qantas Frequent Flyer Service Centre and Qantas Customer Care.
Disclaimer: # Priority Economy seat purchase is available to Platinum members and above only and is available on Qantas operated flights with a Qantas (QF) flight number on your ticket. Facility may be restricted due to operational constraints. It is available on any Qantas operated flight with a Qantas flight number (excluding non-jet QantasLink services) for bookings made before midday on the day before travel. Pre-purchase and other conditions apply. For full details see terms and conditions.
Disclaimer: ~ Reward Assistance Fees will be waived for Platinum One members when booking Reward Flights and Classic Upgrade Rewards using their points when booking through Qantas Contact Centres. All other fees continue to apply.
Disclaimer: † To be eligible for the Booking Fee waiver when contacting Qantas Contact Centres, the new booking must have at least one Qantas (QF) flight number and at least one Platinum One member travelling in the booking. The Qantas Contact Centres Booking Fee will be waived for all passengers in the booking, including the Platinum One member. Other fees, including change fees, will continue to apply.
Disclaimer: ‡ The Service Fee for Family Transfers will be waived for any Family Transfer either into or out of the Platinum One member's Frequent flyer account.
Disclaimer: ± Must be travelling on a Qantas domestic flight on a flexible fare (booked in B, H, K or Y in Economy or C or J in Business). Changes can only be made on the day of departure by calling the Qantas VIP Service Team on 1300 752 801 before your existing flight scheduled departure time for flights departing on the same day and same routing as the original flight and are subject to same cabin availability. Single sectors only departing from the airport where the request is made. Standard check in and flight disclosure times apply. For full details see the terms and conditions.
Disclaimer: § For the purposes of the Loyalty Bonus, the Status Credits earned must be from eligible Qantas or Jetstar flights (JQ, 3K, GK and BL, for travel on BL until 28 July 2020) within a single membership year. Loyalty Bonus can be earned up to four times each membership year, to a maximum Loyalty Bonus of 32,000 Qantas Points or 200 Status Credits. If selected, Loyalty Bonus Qantas Points do not count towards attaining or retaining Points Club or Points Club Plus, or unlocking the Points Club Milestone Bonus Reward. If selected before 31 December 2021, Loyalty Bonus Status Credits do count towards reaching and keeping Platinum One status. The Loyalty Bonus reward must be selected within 90 days from the date a member achieves the Loyalty Bonus. Once selected the reward cannot be changed.
Disclaimer: ** The Status Bonus is applied to the actual Qantas Points earned when travelling in the Economy cabin. For travel in premium cabins, the Status Bonus is applied to the Flexible Economy earn rate.
Disclaimer: < Terms and conditions apply to all Platinum Bonus Reward options and Platinum Bonus Reward options can change at any time without notice. Options currently include: Complimentary Gold membership for any family member or friend; or 50,000 Qantas Points. Complimentary Gold membership reward option is only available for members who haven't already nominated a family member or friend for complimentary Gold membership. Status Credits earned from flights with a Qantas (QF) flight number (including partner airline flights with a Qantas (QF) flight number) or on flights with a Jetstar (JQ, 3K, GK and BL, for travel on BL until 28 July 2020) flight number (including partner airline flights with a Jetstar flight number) within a single membership year will contribute towards the Platinum Bonus Reward. Status Credits earned from other partner airlines, non flying offers and from Status Credit bonus earn promotions and the Loyalty Bonus will not contribute towards the Platinum Bonus Reward.
Disclaimer: > Preferences accommodated where possible at time of booking for Premium Economy, Business and First and at time of check-in for Economy from remaining available seats on Qantas operated flights and flights with a oneworld member airline flight number operated by a oneworld member airline, including Qantas.
Disclaimer: ∆ Complimentary Seat Selection (with preferential seating) is available immediately after booking and is at all times subject to availability of requested seats. Seat Selection is available on domestic and international Qantas operated flights with a Qantas flight number (QF1-299 for international and QF400-1349 for domestic, excluding QantasLink) immediately after completing your booking up until three hours before your scheduled departure. Seat selection cannot be guaranteed as seats may need to be changed for operational, safety or security reasons, even after boarding the aircraft. For more information, visit qantas.com/seatselection or view full Terms and Conditions.
Disclaimer: ^^ Classic Upgrade Reward registrations are prioritised according to your Qantas Frequent Flyer membership level: Platinum One first, then Platinum, followed by Gold, Silver and then Bronze, in that order.
Disclaimer: ## Only available when booked on fares permitting waitlist for travel on selected Qantas operated flights with a Qantas (QF) flight number on your ticket. Check booking for fare conditions.
Disclaimer: ~~ Baggage limits vary by aircraft type, route, the date your ticket was issued and date of travel. Checked baggage limits may increase in accordance with travel class booked, Qantas Frequent Flyer tier or Qantas Club membership, and is only available on Qantas and QantasLink operated flights with a Qantas (QF) flight number (excluding services to and from Lord Howe Island and Qantas codeshare services). Piece, size and weight restrictions apply. For more information, visit qantas.com/baggage.
Disclaimer: †† Priority boarding is available for Gold, Platinum and Platinum One Frequent Flyer members and Emerald oneworld members for Qantas operated domestic flights in Adelaide, Brisbane, Canberra, Gold Coast, Melbourne, Perth and Sydney and on selected Qantas operated international flights with a Qantas (QF) flight number on your ticket.
Disclaimer: §§ Qantas marketed flights are flights with a Qantas (QF) flight number on the ticket. Jetstar Group airline refers to Jetstar Airways (JQ), Jetstar Asia (3K) and Jetstar Japan (GK). Emirates marketed flights are flights with an Emirates (EK) flight number on the ticket. A oneworld marketed flight refers to a flight with a oneworld flight number, eg QF1 or AA222. A oneworld member airline operated flight refers to the actual aircraft or 'metal' on which you fly, eg Finnair aircraft. For information on oneworld, visit www.oneworld.comOpens external site in a new window.
Disclaimer: ‡‡ One Complimentary Lounge Invitation will be assigned to your Qantas Frequent Flyer account. Visit the Complimentary Invitations Portal to view your invitation. Lounge Invitations must be linked at least 24 hours before departure of your Eligible Flight and once linked, Complimentary Lounge Invitations are accepted at an Eligible Lounge, subject to capacity at the time of visit. Access to Qantas lounges are subject to the Qantas Club Terms and Conditions and Complimentary Lounge Invitation Terms and Conditions. One Complimentary Lounge Invitation can be used per customer, to access a domestic Qantas Club, Qantas International Lounge or Qantas operated International Business Lounge (excluding Los Angeles Tom Bradley Terminal), when their next onward flight on the same day is operated by and has a Qantas (QF) or Jetstar (JQ, 3K or GK) flight number on their ticket. Complimentary Lounge Invitations are not valid for Qantas International First lounges, Qantas Chairmans Lounges, Qantas Domestic Business lounges or oneworld alliance Partner or Associated lounges, and must be used prior to their expiry. temporary measures have been put in place such as lounge capacity restrictions, physical distancing requirements, changes to our food and beverage service offerings, and lounge operating hours. Qantas International First, International Business, Partner and Associated lounge access remains closed until further notice. Please be advised that lounges are subject to capacity at the time of your visit and remember to check our airport service changes page for the most up-to-date information on lounge openings and updates.
Disclaimer: ΩΩ Lounge access eligibility is based on a customer's class of travel, Qantas Club membership, Qantas Frequent Flyer or oneworld membership tier, or partner airline benefit. Access to Qantas lounges is subject to the Terms and Conditions of the Qantas Club. Arrivals: Platinum and Platinum One Qantas Frequent Flyer members may access Qantas Domestic Business or Qantas Club lounges upon arrival, if you have travelled that day on any flight with a Qantas (QF), Jetstar (JQ, 3K or GK), Emirates (EK), China Eastern (MU) or a oneworld member airline marketed and operated flight number on your ticket. Departures: Eligible customers may access a Qantas Club lounge when their next onward flight on the same day is with a Qantas (QF) or Jetstar (JQ, 3K or GK) flight number on their ticket. Eligible customers who are travelling in Business or First, are Platinum, Platinum One Qantas Frequent Flyers or oneworld Emerald membership tiers, may access Qantas Domestic Business lounges. Partner and Associated lounge access is subject to various conditions of entry. Temporary measures have been put in place such as lounge capacity restrictions, physical distancing requirements, changes to our food and beverage service offerings, and lounge operating hours. Qantas International First, International Business, Partner and Associated lounge access remains closed until further notice. Please be advised that lounges are subject to capacity at the time of your visit and remember to check our airport service changes page for the most up-to-date information on lounge openings and updates.
Disclaimer: ±± oneworld benefits are available only to passengers on scheduled flights that are both marketed and operated by a oneworld member airline. A oneworld marketed flight refers to a flight with a oneworld flight number, eg QF1 or AA222. A oneworld member airline operated flight refers to the actual aircraft or 'metal' on which you fly, eg Finnair aircraft. Access to preferred or pre-reserved seating is in accordance with the individual policy of the oneworld member airline operating the flight. First and business class check-in desks and lounges are not available at all airports. Lounge access and extra baggage allowance for Emerald and Sapphire tier members only (excludes oneworld connect marketed and operated flights). Fast track at security lanes for Emerald members only. For information on oneworld, visit www.oneworld.comOpens external site in a new window.
Disclaimer: << Platinum membership for the nominated person of a Platinum One member is available for the duration of the Platinum One primary membership. Should Platinum One membership change or the nominated person is removed, the nominated person's status will be assessed based on the number of Status Credits earned in the previous 12-month period. Only one person can be nominated for Platinum status per Membership Year and members can only be linked to one person at any one time.
Disclaimer: >> Premium membership of Qantas Wine and its benefits are subject to the Qantas Wine terms and conditionsOpens external site in a new window. You must be a Qantas Frequent Flyer member aged 18 years of age and over and have an Australian delivery address to purchase from Qantas Wine. A joining fee for the Qantas Frequent Flyer program may apply. Membership of the Qantas Frequent Flyer program and the earning and redemption of Qantas Points are subject to the Qantas Frequent Flyer terms and conditions. Qantas Frequent Flyer members who are not Qantas Wine Premium members will earn 1 Qantas Point per dollar value and Qantas Wine Premium members will earn 3 Qantas Points per dollar value of Eligible Products and Services purchased or redeemed through qantaswine.comOpens external site in a new window. Allow up to six weeks for Qantas Points to appear in your Qantas Frequent Flyer account. Liquor Act 2007 (NSW): It is an offence to sell or supply to or to obtain liquor on behalf of a person under the age of 18 years. Licence Number: LIQP770016736.
Disclaimer: ∆∆ The Qantas MCA Lounge is available to Platinum One members and one guest during normal museum hours. Members must show their valid Platinum One Qantas card for entry. Other conditions apply.
Disclaimer: ∏ Only Status Credits earned on eligible flights with a Qantas (QF) or Jetstar Group (JQ, 3K, GK or BL, for travel on BL until 28 July 2020) flight number within a Membership Year count towards the required threshold for this benefit. Bonus Qantas Points will appear in the member's account within five business days of achieving the required threshold.