Why Qantas

We never stop learning, working towards our career goals one experience at a time.

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Diversity and inclusion

At Qantas, inclusion makes us stronger.

We challenge ourselves to think about diversity differently, valuing what makes each of us unique and creating an inclusive environment for everyone. By celebrating diversity of thought, culture and gender, we’re able to bring out the best in everyone.

It’s important to us to reflect the wide range of customers we serve across the world and acknowledge the diverse nature of our workforce. Our recruitment and development strategies include programs to attract and retain people from diverse personal and cultural backgrounds.

Find out more about our work in Inclusion and Diversity.


The Qantas story is inextricably linked with the development of civil aviation in Australia. It begins with fragile biplanes carrying one or two customers in open cockpits and progresses to the new Airbus A380s flying some 450 people half way around the world in a day.  But it’s also as much a story of human endeavour, not just machines. A few determined individuals overcame formidable obstacles to establish the Queensland and Northern Territory Aerial Services Ltd (QANTAS). Supported by committed staff and loyal customers, the airline persevered through war and peace to serve the nation and build an enterprise. The Qantas story is about the people who have created its exciting and productive history - its staff, its customers and the excellence of its business partners and key suppliers.

Today, Qantas is widely regarded as the world's leading long distance airline and one of the strongest brands in Australia. Qantas continues to provide outstanding service to its customers and is at the forefront of the international civil aviation industry.

The future holds many challenges for Qantas - maintaining safe operations and world class product standards while building a viable and competitive position long term for the airline.

In the community

Working with communities and by engaging our people, Qantas and Jetstar work with partners to make a positive impact on the community and extend opportunities to all.

In 2015 Qantas was accredited to Elevate status of the Reconciliation Action Plan (RAP), meaning we are a leader in corporate Australia.  Our Reconciliation Action Plan (RAP) has shaped our commitment to extend economic opportunity for Aboriginal and Torres Strait Islander people, build Indigenous supply chains and tell the stories of the First Australians. As well as our RAP, Qantas also works with other partners to make a positive impact on the community. These partners include Make- a-Wish-Australia, the National Australia Day Council, Sydney Gay and Lesbian Mardi Gras and Unicef Australia. Qantas is also committed to supporting employees who donate their time and skills to good causes through an internal grants program, this program distributes $200,000 a year to our employees organisations of choice. 


We’re committed to providing a safe and injury-free workplace through world-class safety practices, integrating operational safety into all our business activities.

Safety is everything to us at Qantas. We take the approach that all injuries are preventable. We are very proud of our safety record, and all employees work hard to ensure the safety of their colleagues and customers at all times. We also realise how important the health and wellbeing of our employees is, and we offer a variety of programs to help support this.

Training and development

So you can perform to the best of your abilities and grow your career, your development is a priority. On the job training and coaching is supported by formal training opportunities to keep you ahead of the curve.

The Qantas Group has a comprehensive talent pipeline program focussing on new graduate talent, emerging leaders and senior talent management. Our goal is to provide opportunities to our employees wherever possible.

Working culture

Our collaborative culture allows us to dream big and deliver successfully, knowing we’re supported by the best people. Together we drive positive business outcomes, taking a considered approach that makes a difference to customer experience. 

Our confidence to achieve the impossible starts with our mindset. We know there’s a solution to every problem, and we’re excited to find it. Together we’ll pitch in and do what it takes to make it happen.

We’re a workplace that comes together as one, but we’re made up of individuals who each have different lifestyles and commitments. Flex@Q is our approach to creating a culture and workplace where people can work flexibly, supporting you to balance work and life as best you can.

You’ll be challenged to make the impossible possible. Along the way, you’ll have plenty of fun, meet amazing people and have experiences like no other.