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Inflight Wi-Fi

Enjoy fast, free Wi-Fi on selected flights around the world.

Stay connected in the sky

Whether you’d like to browse your emails, book a restaurant, or simply stay in touch with family and friends – you can enjoy fast and free access to the internet when flying on our Wi-Fi connected aircraft on selected flights across Australia and around the world.

Highlights of our fast and free Wi-Fi offering include:

Your guide to inflight Wi-Fi

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How to check if your upcoming flight has Wi-Fi

  1. Download, update or open the Qantas App.

  2. Add your upcoming flight* under the 'My Trips' section of the app.

  3. Select 'Onboard experience'.

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How to connect once onboard

Once on board a Wi-Fi enabled aircraft, you can connect your own devices to our inflight Wi-Fi in three simple steps:

  1. Enable Flight Mode and select the 'Qantas Free Wi-Fi' network in your device settings once on board.
  2. Follow the prompts on the 'Welcome on board' screen to connect.
  3. Once you're connected, you're ready to access the internet and start exploring.

How Qantas Wi-Fi works

Our Wi-Fi connected aircraft are available on select domestic and international routes.wifiThese include the Boeing 737-800, Airbus A220-300 and select A330-300 and A330-200s. Specially fitted with an antenna and several Wi-Fi hotspots, these aircraft can offer you fast, free internet access once the aircraft has reached the required altitude.

Explore our Wi-Fi availability by region

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Australian domestic

Stay connected by accessing fast and free Wi-Fi throughout your whole flight when travelling on a Wi-Fi connected aircraft across Australia.
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The Tasman

Stay connected by accessing fast and free Wi-Fi throughout your flight when travelling on a Wi-Fi connected aircraft between Australia and New Zealand.

Note: Wi-Fi isn't available on QF3 and QF4 on the Boeing 787 aircraft.

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Asia and the South Pacific

Stay connected when travelling between Australia and Asia, and Australia and the South Pacific on a Wi-Fi connected aircraft only when over Australian airspace. A varied connection may be available once outside of Australia, but isn't guaranteed.
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The United States of America

Stay connected when travelling on a Wi-Fi connected aircraft over Australian airspace. A varied connection may be available outside of Australia, but it is not guaranteed.

Note: Flights QF15, QF21, QF93, and QF103 on the Boeing 787 and flights QF7, QF11, and QF105 on the A380 do not have Wi-Fi.

International Wi-Fi expansion

As we welcome our new Wi-Fi enabled A321XLR, A350 and 787 aircraft, we’re working to bring you fast and free Wi-Fi for your full international journey. To make this happen, we’ve partnered with Viasat to ensure clear connections to new satellites that can keep you connected everywhere in the air.

On the horizon

Leveraging Viasat satellite technology and retrofitting our existing A330-200s and A330-300s with Wi-Fi capability will allow us to offer fast and free Wi-Fi on flights to Asia.

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Which aircraft have Wi-Fi?

Our Boeing 737-800, Airbus A220-300 and a selection of A330-300 and A330-200 aircraft.

While these aircraft are Wi-Fi connected, it’s best to check if your upcoming flight has Wi-Fi in the Qantas App, as Wi-Fi availability varies based on aircraft and route, and coverage may be limited.

Can I stream on my device?
Yes, you can stream your favourite movies, TV shows, audiobooks or music while in the air.
Can I turn on data roaming onboard?
Connecting to our Wi-Fi allows you to access the internet however data roaming is not permitted to be turned on. Ensure you keep Flight Mode activated throughout the flight.
Can I make or receive calls during my flight?
To ensure an enjoyable flight for everyone, voice and video calls aren't permitted. Please switch your device to silent.
Is Wi-Fi available on QantasLink flights?
Wi-Fi is available on QantasLink flights operated by A220-300 aircraft.
Why can't I always connect to the inflight Wi-Fi?

Inflight Wi-Fi may not be available on a flight due to the:

  • weather conditions,
  • onboard system may be experiencing technical difficulties, or
  • aircraft may be travelling over an unauthorised service area outside of Australia.

Important information

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All flights are subject to last minute aircraft changes.
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Domestic and international Wi-Fi availability is subject to route, aircraft capability and satellite connection. All flights are subject to last minute aircraft changes which may affect Wi-Fi availability in different regions. Wi-Fi connected aircraft include the 737-800, A220-300 and a selection of A330-300 and A330-200. Non Wi-Fi connected aircraft include 787, A380, E190, Dash 8, F100, A319, A320 and a selection of A330-300 and A330-200.