Baggage, seats and service fees

Get information on baggage allowances, seat selection and service fees when flying on Qantas and codeshare flights to and from Canada.

On this page

Baggage

Your specific baggage information will be available on the review page before you complete your booking.

Baggage information for interline flights

Interline flights are flights that are operated by another airline and do not have a 'QF' flight number. The airline whose flight number appears first on your ticket will determine whether its baggage rules or another airline's baggage rules will apply to all the flights in your itinerary.

For more information on other airlines' baggage rules, including carry-on and checked baggage allowances, and any applicable charges for carry-on baggage, the first and second checked bag, and additional baggage, see interline flights baggage allowance.

Qantas carry-on baggage allowances

Our current complimentary carry-on baggage allowances for adults and children (except infants) are as follows:

All international routes
All international routes
All international routes
All international routes
Economy
Premium Economy
Business
First
1 piece
2 pieces
2 pieces
2 pieces

Note:

Economy: total dimensions of each piece must not exceed 45in (115cm), or 73in (185cm) for a non-rigid garment bag, and total weight of each piece must not exceed 15lb (7kg).

Premium Economy, Business and First: either

(a) two pieces, neither of which has total dimensions that exceed 45in (115cm) or weight that exceeds 15lb (7kg); or

(b) one piece with total dimensions that do not exceed 45 in (115cm) and weight that does not exceed 15lb (7kg), and a second piece that is a non-rigid garment bag with total dimensions that do not exceed 73in (185cm) and weight that does not exceed 15lb (7kg).

Dimensions are calculated by adding together the width, height and depth of the piece of baggage.

Number of pieces of carry-on baggage allowed on Australian Domestic flights
Australian domestic routes (except when travelling on Dash 8 aircraft)
Australian domestic routes (except when travelling on Dash 8 aircraft)
Economy
Premium Economy
Business
First
2 pieces
Not applicable
2 pieces
Not applicable

Note:

All classes: either two pieces not exceeding 41in (105cm) and 15lb (7kg) per bag or one piece not exceeding 45in (115cm) and the other one not exceeding 73in (185cm) non-rigid garment bag and 15lb (7kg) per piece.

Number of pieces of carry-on baggage allowed on Dash 8 aircraft
Travelling on Dash 8 aircraft
Travelling on Dash 8 aircraft
Travelling on Dash 8 aircraft
Travelling on Dash 8 aircraft
Economy
Premium Economy
Business
First
1 piece
Not applicable
Not applicable
Not applicable

Note:

All classes: total dimensions of each piece must not exceed 41in (105 cm), and total weight must not exceed 15lb (7kg).

Qantas checked baggage allowance

The amount of baggage you can check in for your flight varies depending on your itinerary, cabin class, Qantas Frequent Flyer status or Qantas Club membership.

Checked baggage allowances on Qantas and QantasLink 'QF' flights are set out below. To avoid additional charges your checked baggage must not exceed these allowances.

If you wish to carry additional baggage you can purchase online for Qantas operated flights with a 'QF' code. Conditions apply. If you haven’t pre-purchased sufficient additional baggage allowance, excess baggage charges will apply at the airport for any pieces in excess of your checked baggage allowance. In addition, no heavy bag charge applies. No single item of checked baggage may exceed 32kg.

Qantas Frequent Flyer and Qantas Club member allowances apply to travel on Qantas operated jet flights with a QF flight number on your ticket. Note: These benefits are not cumulative. For example, whether you are a Silver Frequent Flyer, a Qantas Club Member or both, the same allowance applies.

Baggage allowance on international flights to/from the Americas by cabin

Baggage allowance on international flights to/from the Americas by cabin
International to/from North or South America
Complimentary allowance
Economy
1 piece (maximum 32kg (70lb) per piece)
Premium Economy
2 pieces (maximum 32kg (70lb) per piece)
Business
2 pieces (maximum 32kg (70lb) per piece)
First
3 pieces (maximum 32kg (70lb) per piece)

Baggage allowance on international flights to/from the Americas by Frequent Flyer status

Baggage allowance on international flights to/from the Americas by Frequent Flyer status
International to/from North or South America
Complimentary allowance
Qantas Club members, Silver and Gold Qantas Frequent Flyers
Economy, Premium Economy
3 pieces (maximum 32kg (70lb) per piece)
Qantas Club members, Silver and Gold Qantas Frequent Flyers
Business, First
3 pieces (maximum 32kg (70lb) per piece)
Platinum/Platinum One Qantas Frequent Flyers
Economy, Premium Economy
3 pieces (maximum 32kg (70lb) per piece)
Platinum/Platinum One Qantas Frequent Flyers
Business, First
4 pieces (maximum 32kg (70lb) per piece)

Total dimensions of the three (3) pieces must not exceed 159in (405cm) and total dimensions of the two (2) pieces must not exceed 106in (270cm) with no one (1) piece exceeding 62in (158cm). Dimensions for checked baggage are calculated by adding together the width, height and depth of the piece of baggage.

Note: no single item of checked baggage can exceed 70lb (32kg).

If you’ve purchased international and Australian domestic flights and these are on the same ticket, the international checked baggage allowances apply to the domestic flights also. Where the international and domestic flights are on separate tickets, if the connection time is within the same calendar day (for example: arrive at the airport on 10 January 2025 with departure before 11:59pm on 10 January 2025) the international baggage allowance is accepted on both flights. Be sure to present both tickets when checking your baggage in. Exceptions apply.

Children on international travel receive the same baggage allowance as adults.

Infants on international travel to/from North or South America receive an allowance of one piece with total dimensions not exceeding 45in (115cm), and weight must not exceed 22lb (10kg). Otherwise, a C$75 (A$76) heavy charge applies.

Checked baggage dimensions for customers who travel on Qantas Explorer fares

Checked Baggage dimensions for Explorer fares.
Baggage type
First bag
Free of charge up to 70lb (32kg) and 63in (158cm)
Second bag
Economy - additional charge
Premium Economy, Business and First
Free of charge up to 70lb (32kg) and 63in (158cm)
Carry-on baggage
Free of charge carrying 15lb (7kg) up to 45in (115cm)

Medical and mobility equipment

Passengers requiring it for their own use may also check in medical or life dependent equipment and two pieces of mobility equipment without additional cost.

For flights to or from the United States, there is no limit on the number of pieces of mobility equipment allowed to be carried for customers with a disability. Visit our mobility assistance page for further information.

Children

Children receive the same baggage allowance as adults.

Children up to 12 years of age are permitted one car seat and one collapsible pram, stroller or push chair in addition to the checked baggage allowance.

Infants

Adults accompanying infants are entitled to check in up to three (3) infant items for each travelling infant. Infant items can include:

Charges will apply for any baggage carried in addition to the checked baggage allowance and three infant items.

International flights to/from North or South America

One piece with total dimensions not exceeding 115cm (45in) - (maximum 10kg (22lb)).

Note: international travel is defined as travel between two or more countries including any flights within those countries when they are combined with international travel on the same ticket.

Exceptions

Exceptions to baggage allowances exist for certain destinations. Baggage carried above these allowances may not travel on the same flight due to aircraft weight restrictions.

You can find out which aircraft you'll be flying on at timetables. Note: all flights are subject to last minute aircraft changes.

Checked baggage for Dash 8 services

Outline of checked baggage for Dash 8 services
Aircraft type
Destination
Checked baggage allowance
Dash 8 services
All (exceptions apply as below)
1 piece up to 23kg (50lb)
Dash 8 services
Lord Howe Island

2 pieces, with a combined total weight of up to 23kg (50lb), with each piece not exceeding:
1st piece up to 14kg (30lb) and
2nd piece 9kg (20lb)

Note:Flights may have weight restrictions. The second piece 9 kg (20lb) may need to travel separately, so pack accordingly.

Qantas Frequent Flyer and Qantas Club member's additional checked baggage allowances don't apply on these flights.

Total dimensions of each piece must not exceed 140cm (55in). Dimensions for checked baggage are calculated by adding together the width, height and depth of the piece of baggage.

Qantas additional baggage charges

A maximum of five additional pieces may be purchased in advance per flight. Additional baggage allowance may be purchased directly after booking up to three hours before departure (provided you haven't checked in for the flight at the airport).

Additional baggage allowance is available for Qantas operated flights with a 'QF' flight number. It's not available for flights operated by another carrier (such as codeshare or interline flights) or if connecting on the same day to a flight operated by another airline. The additional baggage rates of the operating airline applies in these instances.

You can also purchase additional baggage allowances at the airport. Note: the applied rate at the airport differs to the pre-purchased rate, and may be more than pre-purchasing online.

A maximum weight also applies for each additional piece, which is determined by your class of travel and Frequent Flyer status as follows:

Airport excess baggage charges and/or heavy charges will apply at the airport for any pieces in excess of your checked baggage allowance and pre-purchased additional allowance, regardless of Frequent Flyer status.

Note: under United States and Canadian regulations, if your ultimate ticketed origin or destination is within the United States or Canada, the airline whose flight number appears for the first flight on your ticket will determine whether its baggage rules or another airline's baggage rules will apply to all the flights in your itinerary. For travel between Australia and the United States, usually (but not always) Qantas' baggage rules will apply. Any additional allowance for Qantas Frequent Flyers or Qantas Club members applies only to the flights specified.

Mobility equipment for flights to/from the United states: there is no limit allowed to be carried for customers with a disability and it does not count towards the carry-on baggage allowance.

Additional baggage fees by route

Additional baggage fees by route
Route
Pre-paid additional baggage allowance
Airport excess baggage allowance
International between Australia and North or South America
C$150 per piece
C$200 per piece
Australian domestic (including QantasLink)+
C$60 per piece

A$130 for each extra piece

A$50 heavy charge for each piece weighing over 23kg~

Note: heavy bag charge still applies for Australian domestic itineraries. No single item of checked baggage may exceed 32kg.

Visit Manage booking to purchase an additional baggage allowance.

Seat selection

A little bit extra goes a long way

Like the window seat? Prefer the aisle? Select your preferred seat on Qantas-operated flights+ after making a booking. Seat selection is complimentary if you're:

Extra legroom seats

Travelling in Economy and want some additional space? Select one of our extra legroom seats. Check you meet the requirements and additional conditions for exit row seats before you select one.

Preferred seats

Want to make sure that you're seated in the forward half of the cabin? Choose one of our preferred seats and enjoy sitting towards the front of the Economy cabin.

Preferred seats are complimentary for Platinum One, Platinum and Gold Frequent Flyers.

Seat with bassinet

Travelling with an infant? You can now choose your seat online inclusive of a bassinet option, so you and your family can travel together with added comfort.

To select a seat with bassinet, the infant:

If the infant doesn’t comfortably fit within the specifications of a bassinet, they must travel in the lap of the adult travelling with them. In this situation, you may be moved from your seat with bassinet to accommodate other passengers travelling with infants.

Seat with bassinet is available for a charge for customers travelling in international Economy and is complimentary for customers travelling internationally in First, Business or Premium Economy cabins, on flights operated by 787, A380 and A330 aircraft. To select your seats, visit Manage booking.

Select your seats now

Choose your seat by:

Don't forget to check in online even if you've selected your seat. Ensure you take your seat receipt if applicable, boarding pass and Qantas booking reference with you to the airport.

Terms and conditions apply.

Charges for seat selection

Seat fees by route on/before 16 July 2025

Prices are quoted in Canadian dollars.

Seat fees by route
Zone or route
Standard seat
Preferred seat
Bassinet seat*
Extra legroom seat
Australian Domestic
Free
$10 - $20
Not available
$35 - $70
Australia to Singapore
$15 - $40
$20 - $40
$25 - $45
$80 - $105
Singapore to London
$45
$50
$55
$140
Zone 1
$10
$15
$20
$25
Zone 2
$15
$20
$25
$35 - $80
Zone 3
$40
$45
$55
$80 - $105
Zone 4
$45
$50
$65
$110 - $195
Zone 5
$50
$60
$75
$180 - $185
Zone 6
$65
$75
$100
$215 - $250

Seat fees by route on/after 17 July 2025

Seat fees by route
Zone or route
Standard seat
Preferred seat
Bassinet seat*
Extra legroom seat
Australian Domestic
Free
$10 - $20
Not available
$35 - $70
Australia to Singapore
$15 - $40
$20 - $45
$25 - $50
$80 - $105
Singapore to London
$50
$55
$55
$140
Zone 1
$10
$15
$20
$25
Zone 2
$15
$20
$25
$35 - $80
Zone 3
$40 - $45
$45 - $50
$55
$80 - $105
Zone 4
$45 - $50
$50 - $55
$65
$110 - $205
Zone 5
$50 - $55
$60
$75
$180 - $190
Zone 6
$65
$75
$100
$215 - $250

Zone definition by destinations

Zone definitions by destination
Zone
Zone definition
Zone 1
Darwin to Dili, Brisbane to Noumea, Brisbane to Norfolk Island
Zone 2
New Zealand (excluding Perth to Auckland), Norfolk Island, Fiji, Tonga, Solomon Islands, New Caledonia, Papua New Guinea and Vanuatu
Zone 3
Hong Kong, Japan (excluding Sydney to Sapporo), Indonesia, Samoa, Philippines, Thailand, Sydney to Honolulu and Perth to Auckland
Zone 4
South Africa, Chile, Canada, India, San Francisco, Brisbane and Sydney to Los Angeles, Sydney to Sapporo and Melbourne to Honolulu
Zone 5
Perth to London, Rome and Paris, Dallas/Fort Worth, Auckland to New York and Melbourne to Los Angeles
Zone 6
Sydney to New York, London, Rome and Paris

Service handling fees

Fees for making bookings

There are no booking fees for making bookings online at qantas.com.

The following fees apply when making a booking through Qantas Contact Centres, Qantas travel outlets and Qantas airport locations.

Fees for making bookings
Booking in Canada per passenger per booking
Economy
Premium Economy
Business
First
International
C$30
C$30
C$30
C$30

Fees for making changes to bookings

The following fees apply when you change your booking through Qantas Contact Centres, Qantas travel outlets and Qantas airport locations. These are fees for consultant assisted bookings and do not apply for making changes to bookings online at qantas.com.

Note: to change a booking via any method, a change fee may apply depending on the fare type purchased. You may also have to pay any difference between the fare for your new booking and the original fare. Refer to the applicable fare rules for details.

Fees for making changes to bookings
Fee for making changes to bookings in Canada per passenger per booking
Fee for making changes to bookings in Canada per passenger per booking
Fee for making changes to bookings in Canada per passenger per booking
Fee for making changes to bookings in Canada per passenger per booking
Fee for making changes to bookings in Canada per passenger per booking
Country where the change is made
Economy
Premium Economy
Business
First
Canada - international
C$40
C$40
Complimentary
Complimentary
Australia - international
A$80
A$80
Complimentary
Complimentary
New Zealand - international
NZ$80
NZ$80
Complimentary
Complimentary

Additional baggage allowance

The following fee applies when you request a refund of additional baggage allowance in accordance with the terms and conditions.

Additional baggage allowance fees
Fee - per passenger per booking
Additional baggage allowance
C$80 or 5,000 Qantas Points+

Optional service fees for codeshare flights

Codeshare flights are flights with a 'QF' flight number that are operated by another airline. The operating airline may charge different fees for optional services.

Important information

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d-gst
Charges are inclusive of GST for Australian domestic and regional QantasLink flights.
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d-qff
Not applicable for Silver and Platinum Frequent Flyers, Qantas Club members and passengers travelling in Business.
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Not applicable for Business and First passengers.
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d-additional
Not applicable for Platinum Frequent Flyers in any class or Gold Frequent Flyers travelling in Economy. Additional baggage allowance is not available in advance for flights operated by another carrier (such as codeshare or interline flights) or if connecting on the same day to a flight operated by another airline. Read the Pre-purchased additional baggage allowance terms and conditions. Refer to our Conditions of Carriage and Checked baggage for more information.
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View full terms and conditions for seat selection.

Seat selection cannot be guaranteed as seats may need to be changed for operational, safety or security reasons, even after boarding the aircraft.

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d-office
Bookings made through Qantas offices will incur a service fee of A$35 per passenger for domestic and trans-Tasman bookings and A$60 per passenger for international bookings.
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d-bassinet
Bassinet seating for Zone 2 destinations is only offered on selected flights.
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d-operated
You can select your seat on all Qantas operated international flights and Qantas Australian domestic flights (excluding select QantasLink services). Where seat selection is not available, you can request a preference for an aisle or window seat.
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You must be a member of the Qantas Frequent Flyer program to earn and redeem Qantas Points. Join online now. A joining fee may apply. Membership and Qantas Points are subject to the Qantas Frequent Flyer program terms and conditions. Members must be logged in to qantas.com using their Qantas Frequent Flyer membership number and have sufficient points for redemption at the time of purchasing seats. The Points Plus Pay option is not available when purchasing seats.
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d-points
Point cancellation fees only apply for an additional baggage allowance purchased using Qantas Points.