If you’re due to travel on a Qantas flight before 31 March 2021, and wish to change your plans, you can cancel your booking and retain the full value as a flight credit.
Flight credits can be used for bookings and travel until 31 December 2022. Just request your flight credit before your scheduled date of departure.
When you’re ready to rebook, you’ll need to cover any change fee and any fare increase in your new booking.
If you booked with a travel agent or through a third-party website (eg Booking.com or Webjet), contact them directly to make changes to your booking.
If we've cancelled your flight, we’ll contact you as soon as possible. You will not be charged any change or cancellation fees.
Find more information on flight credits at booking changes and other options.