Before booking and before departure, ensure you check the latest IndianOpens external site in a new window and AustralianOpens external site government conditions for travel, including any applicable Australian State Government restrictions and requirements, which may include mandatory travel and health declarations, vaccinations, use of face masks, and immigration and entry requirements (which may include renewing your passport, or applying for a visa), or you could be denied entry. No vaccination exemptions are permitted unless a passenger is travelling for an exigency and has prior approval.
Some countries have restrictions around transiting. If you're transiting via another country or onto another international flight, ensure you check the requirements of your transiting and destination country to ensure their Government allows you to transit.
If your itinerary includes travel with another airline, or Qantas codeshare flights which are operated by another airline on their aircraft, you'll need to contact them directly to understand and meet their requirements.
This information is subject to change and we recommend you check these websites frequently for any updates.
Before you arrive at the airport you'll need to:
- Check if you’re considered fully vaccinated according to the Government of IndiaOpens external site in a new window, which includes completing a course of an approved vaccine 15 days prior to travel. Vaccination exemptions are only permitted if a passenger is travelling for an exigency and has prior approval.
- Have valid evidence of your vaccination status (or exemption). You will need approved documentation for travel - see more about International COVID-19 Vaccination Certificates.
- Complete your online self-declaration form via the Air Suvidha portalOpens external site in a new window before travel. You'll need to submit the following information, this is mandatory for all passengers.
- Upload your vaccination certificate.
- Upload your passport details.
- Upload your vaccination certificate.
- Consider purchasing travel insurance. Qantas Travel Insurance policies (which are available to Australian and New Zealand residents) can provide cover for some COVID-19 related events. Terms, conditions, limits and exclusions apply. Consider the PDS and TMD (AU) or Policy Document (NZ) available on our website. Issuer: Pacific International Insurance.
- Download the Aarogya Setu AppOpens external site in a new window.
- Show a copy of your self-declaration form on arrival in India at the Air Port Health Office (APHO) counter.
- Take a COVID-19 test (if required) at your arrival airport, and wait for a negative result before leaving or taking a connecting flight.
- If you're not travelling from an at-risk country, you may be selected for random testing.
- If not fully vaccinated or travelling from an at-risk countryOpens external site in a new window, you must take a COVID-19 test (at your own expense). You're encouraged to pre-book the test online on Air Suvidha Portal to facilitate timely testing.
- Children under 5 years of age are exempted from testing, unless symptomatic.
- If you return a positive arrival test, you'll be required to enter managed isolation.
Transiting through India
All travellers can transit through Bangalore (BLR), Chennai (MAA), Delhi (DEL), Kolkata (CCU) or Mumbai (BOM), as long as they meet the entry requirements of their final destination.
Transit travellers refer to those who are connecting onto a flight to another country via one of the above airports within 24 hours and without clearing arrival immigration. When transiting through India, your connecting flight must be booked on the same ticket and your baggage must be checked to your final destination.
Travellers who intend to clear arrival immigration to enter India, or have booked separate flights under different tickets which requires them to enter India to collect baggage and check in again for the connecting flight, are not considered transit travellers. You must ensure you meet all the entry requirements for India as detailed in the section above.
For more information on if you meet the transit requirements for India, visit the Government of IndiaOpens external site in a new window website.
If you're unable to be vaccinated due to medical reasons or you return a positive pre-departure COVID-19 test result, you may still be able to travel with us in some circumstances:
- Vaccination exemptions: You can request a vaccination exemption due to a medical condition that prevents you from being vaccinated with a COVID-19 vaccine. You'll also be required to show proof of a negative pre-departure COVID-19 test when you check-in.
- Prior positive medical clearance: If you've previously had a COVID-19 infection, you may be able to apply for medical clearance based on a past positive infection, provided you're no longer infectious and don’t have any symptoms. Check the government requirements to see if they permit exceptions for past positive infections, for any countries you're travelling to or transiting through, before submitting your request to us.
See more information on how to request COVID-19 vaccination exemptions and past positive medical clearance.
Keep up to date with the latest requirements
It’s important to continue to check the relevant government websites for the latest travel requirements, as these may change closer to your departure date and more information may become available.
Inflight and airport services
Find out about any changes to your airport and inflight experience.
See inflight and airport services for more information.