Qantas dreamliner
Agent assistance request form

Complete this form if you have a Qantas flight booking and:

  • you're having difficulties contacting your agent, 
  • your agent has ceased operating, or
  • your agent is in administration.

What happens next?

We'll be in contact to discuss your options. 

* = required field

Your agent details

Your booking details

Why you're requesting assistance

Select one of the following options:

If your agent has ceased operations or in administration, and you're requesting a refund, ensure you've completed and emailed us the Customer Refund Declaration form.

Personal Information collection notice

By submitting your Personal Information via this form, you consent to Qantas using your Personal Information to identify, manage and contact you and your Travel Agent regarding your flight booking. For more information on how we handle your Personal Information, please refer to our Privacy Privacy.