Other services
Find out who to contact if you need help booking cars, cruises, insurance, holiday activities or transfers.
Important information: Our providers are currently experiencing long wait times. We recommend your refrain from calling unless you have travel planned in the next few weeks, as this will enable them to help those traveling immediately. Use the contact information listed or the self-service options to manage your bookings.
| Service | Contact | Information |
|---|---|---|
| Activities | Email Viator | To change or cancel your actvity booking, contact Viator. |
| Cars |
Avis 136 333 Budget 1300 362 848 Hertz 13 30 39 Thrifty 1300 367 227 |
You can cancel car hire booking online at Manage booking, or contact your car provider. AvisOpens external site in a new window | BudgetOpens external site in a new window | HertzOpens external site in a new window | ThriftyOpens external site in a new window |
| Fly + Stay Packages | 13 70 66 +61 2 8376 7665 8am to 6pm AEST, Monday to Friday |
For enquiries or to make a new booking. Cancellation policies apply. |
| Qantas Holidays | Qantas Holidays 1300 443 485 8.30am to 8pm AEST, Monday to Friday 9am to 5pm AEST Saturday |
For Qantas Holidays enquire nowOpens external site. |
| Qantas shop | Email Qantas ShopOpens external site | |
| Qantas store | Email Qantas StoreOpens external site | |
| Transfers | Email Viator | To change or cancel your transfer booking, contact Viator. |
Important information
Note: + International direct dialling (IDD) code for your country or territory.