Find out who to contact if you need help booking cars, cruises, insurance, holiday activities or transfers.
Important information: We’re currently experiencing long wait times across all services. We recommend customers to refrain from calling unless you have travel planned before 30 April 2020, this will enable us to help those traveling immediately. Please use the contact information below or use self-service options to manage your bookings.
|Activities||Email Viator||To change or cancel your actvity booking, contact Viator.|
||Avis 136 333
Budget 1300 362 848
Hertz 13 30 39
Thrifty 1300 367 227
|You can cancel car hire booking online at Manage booking, or contact your car provider.
Avis | Budget | Hertz | Thrifty
|Fly + Stay Packages||13 70 66
+61 2 8376 7665
8am to 6pm AEST, Monday to Friday
|For enquiries or to make a new booking. Cancellation policies apply.|
|Qantas Holidays||Qantas Holidays
1300 443 485
8.30am to 8pm AEST, Monday to Friday
9am to 5pm AEST Saturday
|For Qantas Holidays enquire now.|
|Qantas shop||Email Qantas Shop|
|Qantas store||Email Qantas Store|
|Transfers||Email Viator||To change or cancel your transfer booking, contact Viator.|
Note: + International direct dialling (IDD) code for your country or territory.