San Francisco Airport
San Francisco International Airport (SFO) is the second busiest in California and the seventh busiest in the United States. It's located 22km (14 miles) from the city centre.
On this page
Qantas operated flights arrive and depart from the international terminal, boarding area A, gates A1 to A15.
All Qantas passengers arriving from Australia must clear customs and immigration in San Francisco.
The following oneworld carriers also operate from the international terminal boarding area A: British Airways, Cathay Pacific, Finnair and Japan Airlines.
American Airlines flights
Qantas codeshare flights operated by American Airlines flights arrive and depart from terminal 2, boarding area D, gates 50 to 59.
Alaska Airlines flights
Qantas codeshare flights operated by Alaska Airlines/Horizon Air arrive and depart from terminal 2, boarding area D, gates 50-59.
Fiji Airways flights
Qantas codeshare flights operated by Fiji Airways arrive and depart from the international concourse A.
WestJet flights
Qantas codeshare flights operated by WestJet arrive and depart from the international concourse A.
Ticketing
Located in aisle 10 of the check-in area in the Main Hall, International Terminal.
Limited e-ticketing facilities are available for same day travel only.
Open from 5.00pm to 9.30pm.
Contact Qantas within North America for assistance.
Check-in
Counters are open 4 hours prior departure and passengers must check in at least 3 hours before departure.
Check-in is located in aisle 10 from the following counters:
Business: 139-140
Premium Economy : 138
Economy: 132-134
Bag Drop: 135-136 (customers must have a boarding pass and bag tags from the kiosk)
Sales: 140
Note: For Qantas codeshare flights, check-in with the operating carrier.
Online check-in is available for Qantas international flights (QF1-199), and other eligible connecting flights operated by oneworld, partner and codeshare airlines. Online check-in is open from 24 hours to two hours before departure for international flights.
Flight status
View our real time flight status page for up-to-the-minute departure information.
All customers arriving at San Francisco must collect their baggage and clear customs and immigration, regardless of their final destination.
Baggage
All customers arriving at San Francisco must collect their baggage and clear customs and immigration, regardless of their final destination.
Baggage carousels are located in the arrivals hall.
Information monitors display flight carousel numbers.
Baggage services in both terminals are handled by Hallmark Central Baggage Services (CBS).
Flight status
View our real time flight status page for up-to-the-minute arrival information.
For flights arriving at the international terminal with connections out of the domestic terminal
If you have an onward connection you should exit the arrivals hall through the 'Connecting Flights' doors. If your bags have been tagged to your final destination they can be rechecked at the desks located outside the exit. If the desks are not attended or your bags not tagged to your final destination check them in with the airline you’re flying on.
All connecting passengers are required to clear security before boarding their next flight.
You can walk between terminals by following the directional signs, alternatively the
AirTrain offers free travel between terminals.
For flights arriving at terminal 1 or 2 with connections out of the international terminal
If you are arriving into terminals 1 or 2 with a connecting flight departing from the international terminal you must exit security before making your way to the international terminal. If you are checked-in and your bags tagged to your final destination then proceed to the security check at the designated boarding area.
If you’re bags are not tagged to your final destination see a Qantas Customer Service Agent at the international terminal.
You can walk between terminals by following the directional signs, alternatively the AirTrain offers free travel between terminals.
For flights arriving at terminal 3 with connections out of the international terminal
If you are arriving into terminal 3 connecting to a Qantas flight make your way to the boarding area A security checkpoint.
If your bags are not tagged to your final destination see a Qantas Customer Service Agent at the international terminal.
You can walk between terminals by following the directional signs, alternatively the AirTrain offers free travel between terminals.
San Francisco has two options for lounge access. Find out more about lounge features, operating hours and access to the Cathay Pacific (partner) lounge and Air France-KLM Business (partner) Lounge.
Take the hassle out of travel with a private car, coach or other transfer. Book online now.
| Transport | Details |
|---|---|
| Car | The airport is approximately a 30 minute drive from the city. Visit San Francisco International Airport for current car parking rates. |
| Taxis | Approximately US$60 one way to the city. |
| Buses | Airporters are privately operated scheduled bus services that operate between the airport and the Bay Area. samTrans operates regular services between the airport and the city, San Mateo County and Palo Alto. Visit San Francisco International Airport for more information on fares and routes available. |
| Train | Bay Area Rapid Transit (BART) operates regular services to the city centre, northern San Mateo County, and the East Bay. The airport station is located on the departures level (level 3) of the international terminal, and is accessible from Terminals 1, 2 and 3 via the AirTrain. Visit Bay Area Rapid Transport for current fares and routes. Other rail services connect to this line including the CalTrain shuttle service for travel between San Francisco and San Jose. |
| Car hire | Visit our cars section to make a booking. |
| Limousine service | Limousine transfers are available. |
Airport guides
To learn more about other airports you're departing from, or flying to, including arrival and departure hall locations, lounge availability, transport connections and more.
Back to Airport guidesImportant information
Information correct as of February, 2020. Times and prices are a guide only.