Airport guides
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Back to Airport guidesSan Francisco Airport
San Francisco International Airport (SFO)Opens external site in a new window is the second busiest in California and the seventh busiest in the United States. It's located 22km (14 miles) from the city centre.
On this page
When operating, Qantas operated flights arrive and depart from the international terminal, boarding area A.
All Qantas passengers arriving from Australia must clear customs and immigration in San Francisco.
The following oneworldOpens external site in a new window carriers also operate from the international terminal boarding area A: British Airways, Cathay Pacific, Finnair and Japan Airlines.
American Airlines flights
Qantas codeshare flights operated by American Airlines flights arrive and depart from Terminal 1.
Alaska Airlines flights
Qantas codeshare flights operated by Alaska Airlines/Horizon Air arrive and depart from Terminal 2, boarding area D, gates 50-59.
Fiji Airways flights
Qantas codeshare flights operated by Fiji Airways arrive and depart from the international concourse A.
WestJet flights
Qantas codeshare flights operated by WestJet arrive and depart from the international concourse A.
Ticketing
Contact Qantas within North America for assistance.
Check-in
Online check-in is available for Qantas international flights (QF1-199), and other eligible connecting flights operated by oneworld, partner and codeshare airlines. Online check-in is open from 24 hours to two hours before departure for international flights.
Flight status
View our real time flight status page for up-to-the-minute departure information.
All customers arriving at San Francisco may need to collect their baggage and clear customs and immigration, regardless of their final destination. Follow the advice of your customer service agent upon check-in.
Baggage
All customers arriving at San Francisco may need to collect their baggage and clear customs and immigration, regardless of their final destination.
Baggage carousels are located in the arrivals hall.
Information monitors display flight carousel numbers.
Baggage services in both terminals are handled by Hallmark Central Baggage Services (CBS).
Flight status
View our real time flight status page for up-to-the-minute arrival information.
For flights arriving at the international terminal with connections out of the domestic terminal
If you have an onward connection you should exit the arrivals hall through the 'Connecting Flights' doors. If your bags have been tagged to your final destination they can be rechecked at the desks located outside the exit. If the desks are not attended or your bags not tagged to your final destination check them in with the airline you’re flying on.
All connecting passengers are required to clear security before boarding their next flight.
You can walk between terminals by following the directional signs, alternatively the
AirTrainOpens external site in a new window offers free travel between terminals.
For flights arriving at terminal 1 or 2 with connections out of the international terminal
If you are arriving into terminals 1 or 2 with a connecting flight departing from the international terminal please follow the advice of your check-in agent or visit the San Francisco AirportOpens external site in a new window page for current procedures, you may need to collect your bags and clear security in between flights.
You can walk between terminals by following the directional signs, alternatively the AirTrain offers free travel between terminals.
For flights arriving at terminal 3 with connections out of the international terminal
If you are arriving into terminal 3 connecting to a Qantas flight make your way to the boarding area A security checkpoint.
If your bags are not tagged to your final destination see a Qantas Customer Service Agent at the international terminal.
You can walk between terminals by following the directional signs, alternatively the AirTrain offers free travel between terminals.
San Francisco has two options for lounge access. Find out more about current lounge status, lounge features, operating hours and access to the Cathay Pacific (partner) lounge and Air France-KLM Business (partner) Lounge.
Take the hassle out of travel with a private car, coach or other transfer. Book online nowOpens external site.
| Transport | Details |
|---|---|
| Car | The airport is approximately a 30 minute drive from the city. Visit San Francisco International AirportOpens external site in a new window for current car parking rates. |
| Taxis | Approximately US$60 one way to the city. |
| Buses | AirportersOpens external site in a new window are privately operated scheduled bus services that operate between the airport and the Bay Area. samTransOpens external site in a new window operates regular services between the airport and the city, San Mateo County and Palo Alto. Visit San Francisco International AirportOpens external site in a new window for more information on fares and routes available. |
| Train | Bay Area Rapid Transit (BART) operates regular services to the city centre, northern San Mateo County, and the East Bay. The airport station is located on the departures level (level 3) of the international terminal, and is accessible from Terminals 1, 2 and 3 via the AirTrain. Visit Bay Area Rapid TransportOpens external site in a new window for current fares and routes. Other rail services connect to this line including the CalTrainOpens external site in a new window shuttle service for travel between San Francisco and San Jose. |
| Car hire | Visit our cars section to make a booking. |
| Limousine service | LimousineOpens external site in a new window transfers are available. |
Important information
Times and prices are a guide only.