Travel updates

Check this page for issues which may affect your flight or booking with us.

We'll do all we can to keep you informed of developments and the choices available. See real-time flight status or the media roomOpens external site for the latest information.

Before booking and before you travel, ensure you check the latest airline and government travel requirements, which may include mandatory health declarations, vaccinations, pre-departure COVID-19 tests, use of face masks, entry permits, pre-approval and quarantine (possibly at your own expense), or you could be denied entry.

Last updated: 11 April 2022

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Travel advice for customers flying over the Easter break

Australian airports will be busier than usual over the Easter long weekend and school holiday period, which may lead to delays in airport screening processes.

We recommend allowing yourself extra time and arriving at the airport at least two hours before your domestic flight is scheduled to depart.

You can also check-in online or via the Qantas App, which opens 24 hours before your flight, to save time at the airport. 

To check the latest information on your flight, see Flight Status.

Australia: Updated pre-departure testing requirements

From 18 April 2022, travellers to Australia will no longer be required to undertake a COVID-19 pre-departure test before boarding their flight. Until that time, all current pre-departure testing requirements will remain in place.

You must still ensure you meet the requirements of any countries you transit through, as well as the airline you are travelling with.

See more information on travelling to Australia.

Temporary adjustment to our levels of flying

In light of the sudden growth of COVID-19 cases, we’ve made some adjustments to our flying levels to better match travel demand. The schedule changes are focused on reducing frequency of services and size of aircraft to minimise inconvenience for passengers as much as possible.

  • You'll be contacted directly by us or your Travel Agent from late January if your booking has been impacted by a flight cancellation.
  • Please wait to hear from us or your Travel Agent before taking any action, including cancelling your flight. This will help avoid long wait times.
  • When we cancel a flight, we rebook you on the next available flight to your destination (if possible), at no additional cost. Alternatively, you can choose a flight credit or a refund. You won’t be charged any change or cancellation fees.
  • You should ensure your contact details are up to date in your Qantas booking or with your Travel Agent.

Read more about the announcementOpens external site.

Australia: travel to Lord Howe Island

Lord Howe Island is home to many unique and endemic species, some of which are found nowhere else in the world.

To ensure this unique ecosystem remains protected, if you're travelling to Lord Howe Island, you're required to complete a biosecurity pre-departure formOpens external site in a new window, and remove or declare any animal or plant matter.

For further information about Lord Howe Island, including COVID-19 requirements, visit the Lord Howe Island BoardOpens external site in a new window website.

Samoa: travel requirements

Refer to the Government of SamoaOpens external site in a new window and Ministry of HealthOpens external site in a new window website for the latest entry requirements for Samoa, which may include renewing your passport or applying for a visa.

These requirements are subject to change and we recommend you check these sites frequently for any updates.

Requirements include:

  • submitting all documentation to the Ministry of Health for entry approval at least 24 hours before departure,
  • emailing the Samoa Health Authorities at least 21 days before travel for updated travel advice, 
  • being fully vaccinated against COVID-19 at least 2 weeks before your flight, 
    - if you're unable to be vaccinated due to a medical condition, email the Samoa Health Authorities with a written report from a registered medical officer stating the reason for your exemption.
  • completing a Ministry of Health medical clearanceOpens external site in a new window form within 120 hours of departure,
  • having a COVID-19 RT-PCR test within 48 hours of your departure with a negative result, and
  • quarantining on arrival in Apia.

You'll need to present a paper copy of your COVID-19 test result, vaccination certificate and signed medical clearance on departure and on arrival in Samoa.

Taiwan: travel requirements

All international arrival and transit passengers, regardless of nationality or visa status, will need to provide a negative COVID-19 PCR-test result issued within three business days before boarding their flight to Taiwan. 

For more information check the latest travel alerts when travelling from Australia.Opens external site in a new window This information is subject to change and we recommend you check the website regularly for any updates.

Tonga: travel requirements

  • Only Tongan citizens, permanent residents and international travellers as approved by the Ministry of Health and the Ministry of Foreign Affairs can travel to Tonga, and you must register your interest on the Government of Tonga Repatriation RegistryOpens external site in a new window. Ensure you bring either a paper or digital copy of the approval with you to show at the airport on departure.
  • You must complete a Traveler’s Arrival Health Declaration Card and provide it to the Ministry of Health Border Control Team upon request.
  • On arrival in Tonga, you’ll be required to quarantine.

Before you're accepted for travel, you’ll be required to undergo a COVID-19 PCR test.

  • Your COVID-19 PCR test must be completed within 72 hours of departure.
  • You must have a negative result.
  • You must carry a copy of your test results, either a paper copy or a digital copy (email or pdf), as you may be asked to provide proof of your negative test result on departure and on arrival in Nukuʻalofa.

For more information, visit the

This information is subject to change and we recommend you check the websites regularly for any updates.

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