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COVID-19 travel information

Helping you get travel ready through each part of your journey.

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Before booking and before you travel, ensure you check the latest Government travel requirements, which may include mandatory health declarations, vaccinations, COVID-19 tests, use of face masks, entry permits, pre-approval and quarantine (possibly at your own expense), or you could be denied entry.

Travel Requirements

Before you book and before you travel, ensure you check the latest airline and government travel requirements to help you plan ahead and enjoy a seamless journey.

International travel requirements

Find out the latest government requirements for the countries you're flying from, to or transiting through.

More on international travel

Exemptions and medical clearance

If you cannot be vaccinated for medical reasons, or require medical clearance due to a previous COVID-19 infection.

More on applying for medical clearance

At the airport and onboard

Find out what to expect in our lounges, at the airport and onboard, including some health and safety measures to be mindful of.

Inflight, airport and service changes

With the impact of COVID-19, we've had to make some changes to our inflight and airport services, lounges and more.

More on temporary service changes
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Your health while flying

The safety and wellbeing of our customers and people is, and always will be, our highest priority. 

Learn about our Fly Well program

Arrive at the airport early

With extra travel requirements, airports might be busier than you're used to. We recommend you arrive 3 hours ahead of your international flight.

Managing your flights

Managing your Qantas flights

We want to provide our customers with as much certainty and flexibility as we can. If we've cancelled your flight, or you'd like to change your plans, find out the options available to you.

Booking changes

Jetstar, travel agents and other third-parties

If your flights were booked through JetstarOpens external site, a travel agency or a third-party website, you'll need to contact them directly for assistance.  If your agent has ceased operating, visit Third-party booking assistance for more information.

Frequently asked questions

Refer to our frequently asked questions for more help on navigating the new world of travel.

Read our FAQs