Travel between Australia and New Zealand

 

Last updated: 30 July 2021

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Important information about flights between Australia and New Zealand

Quarantine-free travel between Australia and New Zealand is suspended until at least 24 September 2021.

See below for our updated flight schedule. Note: only eligible returning New Zealand residents or other eligible persons will be able to travel.

If your travel plans are affected, refer to booking changes to see the options available to you, including a refund if your flight is cancelled by us. 

For the most up-to-date information, including eligibility and requirements for travel, visit the New Zealand Government websiteOpens external site in a new window.

Travel to New Zealand from NSW:
The New Zealand government is allowing managed return flights from New South Wales for returning New Zealand residents, who are required to complete 14 days of managed isolation (quarantine). See their websiteOpens external site in a new window for more details. If you have a booking to New Zealand from Sydney, contact us to discuss your options. Note: availability is extremely limited for travel on these flights.

For information on any future managed return services from Sydney to Auckland, register your interest on the New Zealand Government websiteOpens external site in a new window.

Travel to Australia:
From 30 July, there will be very limited options to fly from New Zealand to Australia. If you wish to return to Australia you can change your booking to an available flight from Auckland to Sydney at Manage booking.

On this page

Flight network

Flight schedule

This information is correct as at 30 July 2021 and subject to change without notice due to operational requirements or government restrictions.

If we've cancelled your Qantas flight, wait to hear from us before changing your booking. We'll contact anyone whose flight has been impacted as soon as possible with the options available including a Flight Credit, an alternative flight to your booked destination (if possible) or a refund.

If your flight is still operating and you're no longer able to travel, you can choose to cancel your flight yourself, and a cancellation fee may be charged in accordance with your fare rules. You can also request a Flight Credit or change your flight (a fare difference may apply). For more information, see Fly Flexible and Changes to travel plans.

Route Flights from Australia to NZ Flights from NZ to Australia
Auckland <> Brisbane Services scheduled to resume 25 September
Services scheduled to resume 25 September
Auckland <> Cairns (seasonal winter service) Service concluded for the season Service concluded for the season
Auckland <> Gold Coast (Coolangatta) Services scheduled to resume 25 September Services scheduled to resume 25 September
Auckland <> Melbourne Services scheduled to resume 25 September
Services scheduled to resume 25 September
Auckland <> Sydney

2, 5, 9 and 13 August: QF143 operating as a Managed Return Service

For information on any future Managed Return
Services, register your interest on the New Zealand Government websiteOpens external site in a new window.

Services scheduled to resume 25 September

2, 5, 9 and 13 August: QF146 operating as scheduled

Services scheduled to resume 25 September

Brisbane <> Christchurch Services scheduled to resume 25 September
Services scheduled to resume 25 September
Brisbane <> Queenstown Services scheduled to resume 25 September
Services scheduled to resume 25 September
Christchurch <> Melbourne Services scheduled to resume 25 September
Services scheduled to resume 25 September
Christchurch <> Sydney Services scheduled to resume 25 September Services scheduled to resume 25 September
Melbourne <> Queenstown Services scheduled to resume 25 September
Services scheduled to resume 25 September
Melbourne <> Wellington  Services scheduled to resume 25 September
Services scheduled to resume 25 September
Queenstown <> Sydney Services scheduled to resume 25 September Services scheduled to resume 25 September
Sydney <> Wellington Services scheduled to resume 25 September Services scheduled to resume 25 September

 

Before booking your onward domestic flights, and before departure, check the latest Australian state and territory travel restrictions or you could be denied entry. Refer to Australian domestic network updates for a full list of destinations.

We'll continue to monitor demand in line with government restrictions, and the schedule is subject to change.

Travel restrictions

Before booking and before departure, ensure you check the latest New ZealandOpens external site in a new window and AustralianOpens external site in a new window government conditions for travel, including any applicable Australian State Government restrictions and requirements, which include mandatory travel and health declarations, use of face masks, and immigration and entry requirements (which may include renewing your passport, or applying for a visa or NZeTA), or you could be denied entry.

When quarantine-free travel is in place, there are some things that you need to be aware of as you plan and prepare for your flight.

Travelling on a quarantine-free flight

To be eligible to travel on a quarantine-free flight between Australia and New Zealand, you must meet all of the following criteria:

  • You’ve spent the 14 days before you depart in either Australia or New Zealand. Note that you are able to visit each country for any length of time and are not required to stay for 14 days.
  • You haven’t had a positive COVID-19 test in the 14 days before you depart.
  • You aren’t waiting for the results of a COVID-19 test taken in the past 14 days.
  • You haven't been in an area designated as a COVID-19 hotspot.
  • You’re not transiting from another international flight.
  • You meet any immigration requirements.

Be prepared for COVID-19 to disrupt your travel

The New Zealand Government advises all travellers that an outbreak of COVID-19 could cause a change to the conditions you're travelling under. This could mean:

  • You may not be able to travel on the date you've booked.
  • Your flight may be delayed or suspended.
  • If you’re returning to a state where travel has been suspended, you may need to go into managed isolation on arrival.
  • You may need to stay longer. Additional costs and getting home will be your responsibility.

By travelling at this time, you're accepting that it'll be your responsibility to manage any COVID-19 related travel disruption and associated costs. Ensure you check the terms and conditions of your tickets and travel insurance.

Additional requirements for travel to Australia from New Zealand

To be eligible to travel to Australia quarantine-free you must also meet the Australian Government requirementsOpens external site in a new window.

Before you travel, remember to also check for:

Additional requirements for travel to New Zealand from Australia

To be eligible to travel to New Zealand quarantine-free you must also meet the New Zealand Government requirementsOpens external site in a new window.

  • You must have evidence of a negative COVID-19 PCR or RT-PCR pre-departure test result, taken no more than 72 hours of your scheduled departure time from Australia. Specific test requirements apply and you may be charged a fee. For more information, see Pre-departure COVID-19 PCR tests.
  • You must complete a travel declarationOpens external site in a new window so the Government of New Zealand will be better able to contact you for COVID-19 tracing purposes should this be necessary.
  • You'll also be required to complete a health declaration at the airport before departure, and you won't be able to travel if you have cold or flu symptoms.
  • Check any immigration requirements, including if you need to apply for a NZeTA.
  • Download the NZ COVID Tracer app and register your contact details so contact tracers can get in touch if they need to.
  • Wear a face mask when travelling on public transport.

Travel within Australia

Some Australian states and territories have implemented measures, including additional health and safety protocols, in response to Coronavirus that may impact your plans to travel to those states and around Australia. 

Find out about travel restrictions within Australia.

Fly Flexible

We've added further flexibility on flights across our network so you can book with confidence.

Book any eligible Qantas flight and enjoy added flexibility with the option to change the date of your travel as often as you need.

Enjoy unlimited fee-free changes to your date of travel when you book any:

  • Qantas operated Australian domestic flight between 21 May 2020 and 28 February 2022, for travel between 12 June 2020 and 28 February 2022.
  • Qantas operated trans-Tasman flight between 15 October 2020 and 28 February 2022, for travel between 16 October 2020 and 28 February 2022.
  • Qantas operated international flight booked between 25 February 2021 and 28 February 2022, for travel between 1 November 2021 and 31 December 2022. Note: our flights are scheduled 12 months in advance, so your preferred date might not be available at this time.

If you decide to change the date of your travel we’ll waive the change fee. You'll need to change your flight before your scheduled date of departure and select a new travel date within 12 months of your original booking date. When you’re ready to rebook, you’ll also need to cover any fare increase for your new flight, if applicable. For all changes, your applicable Fare Rules and the Qantas Conditions of Carriage apply.

Visit Fly Flexible for more information.

Flexible Classic Flight Rewards

When you use Qantas Points to book a Classic Flight Reward, you’ll be able change your travel dates or cancel your booking free of charge.

Simply book:

  • An Australian or New Zealand domestic or trans-Tasman Classic Flight Reward with Qantas before 28 February 2022 and you can change or cancel your booking free of charge until 28 February 2022.
  • An international Classic Flight Reward with Qantas before 28 February 2022 and you can change or cancel free of charge until 31 December 2022.

If you wish to change your travel dates, we'll waive the change fee. If you wish to cancel, we'll waive the cancellation fee. The total Qantas Points used and any taxes, fees and carrier charges paid will be refunded. The points fee waiver applies to itineraries that consist only of Classic Flight Rewards. If you combine a Classic Flight Reward with a non-Classic Flight Reward fare, this fee waiver won’t apply.

Visit Flexible Classic Flight Rewards for more information.

 

Fly Well

For more information, refer to Fly Well Lady wearing a mask inflight

Your health and safety remain our highest priority which is why we've introduced a number of wellbeing measures so you can fly well when you fly with Qantas.

Note: it's mandatory to wear a face mask while travelling on flights between Australia and New Zealand. 

For more information, refer to Fly Well

Inflight and airport services

Find out about any changes to your airport and inflight experience.

See Temporary inflight and airport service changes for more information.

Important information

Disclaimer: * This offer applies to all Qantas operated flights for the following dates: Australian Domestic: booked between 21 May 2020 and 28 February 2022, for travel between 12 June 2020 and 28 February 2022. Trans-Tasman: booked between 15 October 2020 and 28 February 2022, for travel between 16 October 2020 and 28 February 2022. International: booked between 25 February and 28 February 2022, for travel between 1 November 2021 and 31 December 2022. If you decide to change the date of your travel, we'll waive the change fee. You'll need to change your flight before your scheduled date of departure and select a new travel date within 12 months of your original booking date. When you're ready to rebook, you'll also need to cover any fare increase for your new flight, if applicable. For all changes your applicable Fare Rules and the Qantas Conditions of Carriage apply.

Disclaimer: ^ Classic Flight Rewards are available on Qantas, Jetstar and partner airlines. Seats are subject to capacity controls, availability is limited, and some flights may not have any Classic Flight Rewards available. Taxes, fees and carrier charges are payable to Qantas (excluding any amounts payable to third parties at the airport) in addition to the points required. Fees will be automatically waived on changes or cancellations to any New Zealand domestic, Australian domestic or trans-Tasman Classic Flight Reward bookings made before 28 February 2022 for travel until 28 February 2022. Fees will be automatically waived on changes or cancellations to international Classic Flight Rewards with Qantas (using Qantas Points) booked before 28 February 2022 for travel until 31 December 2022. To be eligible for the fee waiver, all flights in your booking must be Classic Flight Rewards. If you combine Classic Flight Rewards with non-Classic Flight Reward fares ("Commercial Fares"), the fee waiver will not apply. Reward Assistance and Service Fees may apply. For a list of all Classic Flight Reward service fees, see the Fee Schedule in the program terms and conditions.