Santiago Airport
Santiago International Airport (SCL) is the largest and busiest airport in Chile and is located in Pudahuel, 15 km (9.3 miles) northwest of downtown Santiago.
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QF27 and QF28 arrive and depart from the international terminal.
Note: QF28 now departs from Pier C in Santiago International Airport. Allow up to 15-20 minutes to walk to the gate from the check-in counters.
Codeshare flights
QF321, QF322, QF5027 and QF5028 operated by LATAM, arrive and depart from the international terminal.
All Australia passport holders entering Chile through Santiago International Airport are required to pay a 'reciprocity fee'. Contact the nearest embassy or consulate of Chile, or the Santiago airport for up-to-date information on fees. Australian citizens can consult the Australian government Smartraveller site.
Ticketing
The sales desk is open during the handling of QF28 on Tuesday, Wednesday, Friday and Sunday and is located across from the check-in counters.
Check-in
Check-in is open from 10.30am to 1:30pm Tuesday, Wednesday, Friday and Sunday.
Economy check-in is available in the main passenger terminal. Check the information screens as the counter numbers may vary.
Check-in for Business, Chairman's Lounge, Qantas Club and oneworld Emerald customers is located in the preferential check-in area to LATAM Business Class Suite on the 4th level, Entrance 6.
Online check-in is available for Qantas international flights (QF1-199) and other eligible connecting flights operated by oneworld, partner and codeshare airlines. Online check-in opens 24 hours before your flight departure and closes two hours before international flight departures.
For Qantas codeshare flights, customers may need to check in with the operating carrier rather than with Qantas. Ask airport staff for more details.
Flight status
View our real time flight status page for up-to-the-minute departure information.
Baggage
Information monitors display flight carousel numbers.
Baggage services are handled by LATAM. The office is located on the arrivals level in front of Entrance 6 on the west side of the terminal.
Open from 5 pm to 9 pm, Monday to Sunday.
Flight status
View our real time flight status page for up-to-the-minute arrival information.
Find out about lounge features, operating hours and access to Santiago International - Associated Lounge (American Airlines Admirals Club).
Business Class customers and Qantas eligible tiers may use the LATAM Lounge located on level 4, Preferential Check in area after security.
Take the hassle out of travel with a private car, coach or other transfer. Book online now.
| Transport | Details |
|---|---|
| Car parking | Visit the Santiago airport website for information on car parking. |
| Taxis | For information on taxi companies visit the Santiago airport website. |
| Car hire | Visit our cars section to make a booking. |
Airport guides
To learn more about other airports you're departing from, or flying to, including arrival and departure hall locations, lounge availability, transport connections and more.
Back to Airport guidesImportant information
Information correct as of January 2019. Times and prices are a guide only.