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COVID-19 vaccination exemptions and COVID-19 past positive medical clearances

What you need to know before submitting your request.

Last updated: 1 October 2022
This information is subject to change. Check government websites frequently for the latest travel updates.

Many countries have introduced entry requirements in relation to COVID-19, which may include being fully vaccinated and/or providing proof of a negative pre-departure COVID-19 test result prior to travel.

If you're unable to meet these requirements, you may still be able to travel with us under certain circumstances.

What you need to do before you fly

     

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Check government travel requirements

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Make sure you have all the required forms and supporting documents

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Submit your documents to us

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We're not able to process any COVID-19 vaccination exemptions at the airport for any flights, and you'll need to submit your request no later than 24 hours before departure.

We're not able to process past positive medical clearance requests at the airport for flights from Australia. Ensure you submit all relevant documents, including any government approvals, no later than 24 hours before departure.

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If your itinerary includes travel with another airline, or Qantas codeshare flights which are operated by another airline on their aircraft, you'll need to contact them directly to understand and meet their requirements.

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As per government guidelines, you may be required to wear a mask in the airport or for the duration of your flight. If you're unable to wear a mask, you don't need to advise us in advance, just present a signed medical certificate at check-in, when boarding and on request by airport or airline staff.

Government requirements

Before booking and before departure, check the government requirements for all countries that you're travelling to, and transiting through, to ensure you meet their conditions of entry, including any vaccination and pre-departure COVID-19 testing requirements. You must comply with the most stringent requirements.

Remember to also check your departure country's requirements for return travel.

When exemptions or past positive medical clearances aren't permitted due to government restrictions or when government approval is required

In some circumstances, government restrictions may mean that we're unable to review requests for vaccination exemptions, even for passengers who are unable to be vaccinated for medical reasons, or medical clearances for passengers who are unable to provide a negative COVID-19 test result on departure due to a past positive infection.

Other countries may require prior government approval before you're permitted to enter. Once you've received their approval, send this to us along with the rest of your documents for review.

Travel requirements by country

Check the following tables for more information on government requirements for travel for the countries you're travelling to or through. This information is subject to change. Check government websites frequently for the latest travel updates and requirements.

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This information is based on an Australian citizen or permanent resident travelling to or from Australia. If you're a citizen or resident of another country, check the government requirements as they may be different.

Past positive medical approvals acceptance
Country/Territory Past positive medical clearance permitted More information
Australia No - no pre-departure test required

Australian Government Department of Home AffairsOpens external site in a new window

Australian Government Department of HealthOpens external site in a new window

Canada No -  no pre-departure test required Government of CanadaOpens external site in a new window
Fiji No - no pre-departure test required
Government of FijiOpens external site in a new window
India Yes  - provided you're fully vaccinated, no pre-departure test required
- you don't need to request medical clearance for travel
Government of IndiaOpens external site in a new window
Indonesia No - no pre-departure test required
 
Italy No - no pre-departure test required
Government of ItalyOpens external site in a new window
Japan Yes - provided you're fully vaccinated (including at least one booster vaccine), no pre-departure test required
- you don't need to request medical clearance for travel
Japan Ministry of Health, Labour and WelfareOpens external site in a new window
New Caledonia No - no pre-departure test required
Government of New CaledoniaOpens external site in a new window
New Zealand No -  no pre-departure test required
New Zealand GovernmentOpens external site in a new window
Papua New Guinea No - no pre-departure test required
 
Philippines Yes - provided you're fully vaccinated (including at least one booster vaccine), no pre-departure test required
- you don't need to request medical clearance for travel
Republic of the Philippines Bureau of ImmigrationOpens external site in a new window
Samoa No - no pre-departure test required

Government of SamoaOpens external site in a new window

Samoa Ministry of HealthOpens external site in a new window

Singapore Yes- provided you're fully vaccinated, no pre-departure test required
- you don't need to request medical clearance for travel
Singapore GovernmentOpens external site in a new window
South Africa No - no pre-departure test required
South African GovernmentOpens external site in a new window
Thailand No - no pre-departure test required Royal Thai EmbassyOpens external site in a new window
Timor-Leste No - no pre-departure test required
 
Tonga No - no pre-departure test required Government of the Kingdom of TongaOpens external site in a new window
United Kingdom No - no pre-departure test required
United Kingdom GovernmentOpens external site in a new window
United States No - no pre-departure test required
Centres for Disease Control and PreventionOpens external site in a new window

Travel within Australia

If your itinerary is for travel wholly within Australia, you don't need to submit your request for a vaccination exemption or past positive medical clearance.

Before booking and before travel, check with the relevant Australian state or territory government for their vaccination and pre-departure COVID-19 testing requirements, including any exemptions. This information may change and we recommend you check the websites regularly for any updates.

Travel to other countries

Check the relevant government websites for more information.

Past positive medical clearances

If you're previously had COVID-19, you may need a past positive medical clearance to fly, depending in the relevant government requirements. To review your request for travel, all required documentation as outlined below needs to be submitted to us as soon as possible, but no later than 24 hours before your flight. We cannot process past positive medical clearance requests at the airport for flights from Australia.

If you've previously had a COVID-19 infection and:

  • If you're not required to have a pre-departure COVID-19 test due to having had COVID-19 in the past, you need to provide evidence that you're no longer infectious to be approved for travel.
  • If you're required to have a pre-departure COVID-19 PCR test even though you've had COVID-19 in the past, your result may show positive even if you're not currently infected. To be approved for travel, you need to provide evidence that you're no longer infectious.

If you have a pre-departure Rapid Antigen test (RAT), and you test positive, you won't be able to travel. Note: not all countries will accept a pre-departure RAT; check the relevant government guidelines for pre-departure testing requirements.

1. Check which documents are required

After you've reviewed the government requirements and confirmed that you're eligible to request a past positive medical clearance due to a past COVID-19 infection, you'll need to check you have the correct documents for travel.

You need to submit:

  1. A completed Qantas COVID-19 Past Positive Medical Clearance form [PDF], which is signed by a qualified medical practitioner and dated within 30 days of your day of departure,
    or
    a signed medical certificate that includes:
    - the day the certificate is provided (must be within 30 days of your flight departure),
    - a statement to the effect that the person has had the coronavirus known as COVID-19 but is now recovered and is not considered to be infectious,
    - the day when there was first a positive result of an accepted COVID-19 test for the coronavirus known as COVID-19 for the person,
    - a statement to the effect that, on the day the certificate is provided:
     (a) it has been at least 7 days since there was a first positive result of an accepted COVID-19 test and
     (b) if the person had symptoms of the coronavirus known as COVID-19
    the person has not had a fever, or respiratory symptoms of the coronavirus known as COVID-19, in the last 72 hours,

    and
  2. a copy of any government approvals received, if required.

Your documents must be in English, or accompanied by a certified translation if they are in a language other than English. Ensure your certified translation includes the stamp or membership number of a professional translation association, and that the entire certificate is translated, not just part of it.

If any flights in your itinerary are outside of the document validity dates, we require a new form to be completed and submitted for those flights.

2. Submitting your documents

Ensure you submit the correct documentation as soon as possible before your flight, but no later than 24 hours before departure. We're prioritising requests for clearance by date of travel. 

We recommend you protect your personal information while sharing online.

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When submitting your completed Qantas COVID-19 past positive medical clearance form signed by a medical practitioner, or your medical clearance certificate, and any government approvals if applicable, ensure you include your name, contact information, booking reference and flight information in your email. If we don't receive all the relevant information and required documentation, there may be a delay in processing your request for travel.

3. At the airport

When you arrive at the airport on your day of departure:

  • For flights to Australia, the Australian GovernmentOpens external site has advised that pre-departure tests are no longer required. 
  • For flights departing Australia, we're not able to process any COVID-19 past positive medical clearances at the airport on your day of departure. Therefore, you'll need to ensure you submit all relevant documentation in advance, otherwise your request will not be considered, and you may not be able to board your flight.

If you only have electronic copies of your documents, we recommend you carry a printed copy with you to use throughout your trip.

Vaccination exemptions

1. Check which documents are required

After you've reviewed the government requirements and confirmed that you're eligible to request a vaccination exemption due to medical reasons, you'll need to check you have the correct documents for travel.

Australian citizens and permanent residents

If you're an Australian citizen or permanent resident residing in Australia who is unable to be vaccinated due to medical reasons, you'll need to provide one of the following documents:

The document must be dated within four weeks of your day of departure, and clearly display your medical contraindications to COVID-19 vaccines as reported to the Australian Immunisation Register.  

If any flights in your itinerary are outside of the document validity dates, we require a new form to be submitted for those flights.

Note: Australian State Government forms eg the NSW Government COVID-19 Vaccine Medical Contraindication form, aren’t accepted.

Non-Australian citizens or permanent residents

If you're not an Australian citizen or permanent resident residing in Australia, you'll need to provide one of the following documents:

  • an official government COVID-19 vaccination exemption certificate,
  • a completed Qantas COVID-19 Vaccination Exemption form [PDF], or
  • a completed medical certificate that:
    - includes your name (this must match your travel identification documents),
    - states the date of the medical consultation and is signed by a qualified medical practitioner, and
    - clearly outlines that you have a medical condition which means you cannot receive a COVID-19 vaccination (vaccination is contraindicated) and any expiry dates.

The document must be dated within four weeks of your day of departure, and clearly display your medical contraindications to COVID-19 vaccines as reported to the Australian Immunisation Register.  

Your document must be in English, or accompanied by a certified translation if it is in a language other than English. Ensure your certified translation includes the stamp or membership number of a professional translation association, and that the entire certificate is translated, not just part of it.

If any flights in your itinerary are outside of the document validity dates, we require a new form to be submitted for those flights.

2. Pre-departure COVID-19 test

If your vaccination exemption is granted, you may need to provide a negative pre-departure COVID-19 test result notification when you check in for your flight. 

Refer to the government requirements for the country you're travelling to or transiting through to see which types of pre-departure COVID-19 tests are accepted.

If you've previously had a COVID-19 infection, your pre-departure COVID-19 PCR test can show a positive result, even if you're not currently infected. If this is the case, to be approved for travel, you're required to provide evidence that you're no longer infectious. See COVID-19 past positive medical clearance.

3. Submitting your documents

You'll need to submit the required documentation as soon as possible but no later than 24 hours before departure.

We recommend you protect your personal information while sharing online.

You need to submit:

  1. Your proof of vaccination exemption document, and
  2. a copy of any government approvals received, if applicable.
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When submitting your proof of vaccination exemption document and any government approvals if applicable, ensure you include your name, contact information, booking reference and flight information in your email. If we don't receive all the relevant information and required documentation, there may be a delay in processing your request for travel.

4. At the airport

When you arrive at the airport on your day of departure, you'll need to show your negative COVID-19 test result and any supporting documentation.

We're not able to process any COVID-19 vaccination exemptions at the airport on your day of departure, therefore you'll need to ensure you submit your request in advance as per the above information. Otherwise you will not be considered exempt from the vaccination requirement and may not be able to board your flight.

If you only have electronic copies of your documents, we recommend you carry a printed copy with you to use throughout your trip.

What happens next

Once you've submitted your documents, your request will be assessed in accordance with the relevant government COVID-19 vaccination exemption and past positive medical clearance guidelines and requirements. 

We'll then contact you to advise:

  • if your request for a COVID-19 vaccination exemption or COVID-19 past positive medical clearance is accepted (pending test results if applicable), or 
  • if your request isn't accepted and advise you of your options.

If your request is accepted, you may need to comply with additional government requirements and regulations both before departure and on arrival, which may include quarantine and/or COVID-19 testing. Check the relevant government websites for more information.

Changing your travel dates

If you change your flights, you'll need to submit a new COVID-19 vaccination exemption or COVID-19 past positive medical clearance request.