beach looking out over the ocean through the palm fronds

Qantas TravelPass

Find out about your Qantas TravelPass.

Do you have a TravelPass? Call us to request a refund of your TravelPass at any time on 1300 668 885 within Australia or +61 2 9123 7495 from outside Australia.

About your Qantas TravelPass

A Qantas TravelPass is a virtual card powered by UATP that may have been issued if you requested a Flight Credit for an eligible booking. If you were issued a TravelPass, you would have received an email outlining your TravelPass number, expiry date and important information about its use.

From 1 January 2024, TravelPasses  can no longer be used for new bookings. You can request a refund of your unused or remaining TravelPass value at any time.

You can still check your balance and track your transaction activity online at any time.

View the Target Market Determination (PDF).

TravelPass virtual card
TravelPass virtual card

Find your travel credit

Our search tool will help you find any travel credits you may hold with Qantas or Jetstar. We'll need details about the original flight booking to complete a search. Find out more information about other Travel Credits, or if you need help, contact our dedicated team.

Qantas TravelPass conditions