Travel updates

We're continuing to monitor the situation closely and review our flights based on the advice of the World Health Organisation, Centre for Disease Control and Australia’s Chief Medical Officer. 

If there are any changes to your flight, we'll be in contact. We're also offering flexible options to customers affected by travel restrictions. Find out more information on options for changing your flights.

For the latest information, visit Coronavirus travel updates.

Quarantine-free travel between New Zealand and Australia is suspended until at least 24 September 2021. 

• See which flights are still operating or have been cancelled. Note: only eligible returning New Zealand residents or other eligible persons will be able to travel.
• If your flight has been impacted, refer to Booking changes to see the options available to you, including a refund if your flight is cancelled by us. 

For the most up-to-date information, including eligibility and requirements for travel, visit the New Zealand Government websiteOpens external site in a new window.

Travel to New Zealand from NSW:
The New Zealand government is allowing managed return flights from New South Wales for returning New Zealand residents, who are required to complete 14 days of managed isolation (quarantine). See their websiteOpens external site in a new window for more details. If you have a booking to New Zealand from Sydney, contact us to discuss your options. Note: availability is extremely limited for travel on these flights.

For information on any future managed return services from Sydney to Auckland, register your interest on the New Zealand Government websiteOpens external site in a new window.

Travel to Australia:
From 30 July, there will be very limited options to fly from New Zealand to Australia. If you wish to return to Australia you can change your booking to an available flight from Auckland to Sydney at Manage booking.

Before booking and before you travel, ensure you check the latest AustralianOpens external site in a new window and New ZealandOpens external site in a new window government travel requirements, including any applicable Australian State Government restrictions and requirements, to ensure you are eligible to travel and have completed any required documentation.

Quarantine-free travel requirements

When quarantine-free travel between Australia and New Zealand resumes, you must meet all of the following criteria:

• You’ve spent the 14 days before you depart in either Australia or New Zealand. Note that you are able to visit each country for any length of time and are not required to stay for 14 days.
• You must have evidence of a negative COVID-19 PCR or RT-PCR pre-departure test result, taken no more than 72 hours of your scheduled departure time from Australia. Specific test requirements apply and you may be charged a fee. For more information, see Pre-departure COVID-19 PCR tests.
• You haven’t had a positive COVID-19 test in the 14 days before you depart.
• You aren’t waiting for the results of a COVID-19 test taken in the past 14 days.
• You haven't been in an area designated as a COVID-19 hotspot.
• You’re not transiting from another international flight.
• You meet the immigration requirements of both countries.

Additional conditions for travel between Australia and New Zealand include mandatory health and travel declarations, use of face masks, immigration and entry requirements (which may include renewing your passport or applying for a visa or NZeTA)  or you could be denied entry.

Find out more about travel between Australia and New Zealand.

Some Australian states and territories have implemented measures, including additional health and safety protocols, in response to Coronavirus that may impact your travel.

If your flight has been impacted, see Booking changes and other options.

Before booking and before you travel, ensure you check the latest government travel requirements, which may include mandatory health declarations, use of face masks, entry permits, pre-approval and quarantine (possibly at your own expense), or you could be denied entry.

Lord Howe Island is home to many unique and endemic species, some of which are found nowhere else in the world.

To ensure this unique ecosystem remains protected, if you're travelling to Lord Howe Island, you're required to complete a biosecurity pre-departure formOpens external site in a new window, and remove or declare any animal or plant matter.

For further information about Lord Howe Island, including COVID-19 requirements, visit the Lord Howe Island BoardOpens external site in a new window website.

The Australian GovernmentOpens external site in a new window has implemented immigration measures which allow only Australian citizens, residents and immediate family members to travel to Australia. The government has also advised that all new arrivals are required to self-isolate for 14 days.

Before travelling to Australia,

• You must complete the Australian Travel DeclarationOpens external site in a new window at least 72 hours before departure and present a copy of your confirmation email at check-in.
• You must undergo a COVID-19 PCR test within 72 hours of departure, and present a copy of your negative test result at check-in. Visit the Australian Government Department of HealthOpens external site in a new window website for more information and test document requirements.

• Check the latest Australian Government travel requirementsOpens external site in a new window, which include the mandatory use of face masks on all flights. 
• You should also check your own government's travel advice for the latest information and travel requirements on all of your planned destinations and transit ports, as they are constantly being reviewed.

Ensure you check current Australian travel alertsOpens external site in a new window for the latest information when you're leaving Australia.

Before booking and before you travel, ensure you check the latest government travel requirements, which may include mandatory health declarations, use of face masks, entry permits, pre-approval and quarantine (possibly at your own expense), or you could be denied entry.

If you’re an Australian citizen or a permanent resident you cannot leave Australia due to COVID-19 restrictions unless you have an exemption. Visit the Australian Department of Home AffairsOpens external site in a new window website for more information.

Visit the Canadian Government's websiteOpens external site in a new window for more information on travel requirements, including entry eligibility, COVID-19 testing, wearing of face masks and quarantining on arrival, plus information if you're travelling onward from Vancouver.

You must have approval to enter Timor-Leste. Email the Consulate-General of Timor-Leste in Darwin or visit their Facebook page for more information. Ensure you bring either a paper or digital copy of the approval with you to show at the airport on departure.

Before you're accepted for travel to Dili, you'll be required to undergo a COVID-19 PCR test.

• Your COVID-19 PCR test must be completed within five days of departure.
• You must have a negative result.
• You must carry a copy of your test results, either a paper copy or a digital copy (text message or email), as you may be asked to provide proof of your negative test result on departure and on arrival in Dili.

Read more on the Australian Government's SmartravellerOpens external site in a new window website.

Visit the Germany Federal Foreign OfficeOpens external site in a new window and Ministry of HealthOpens external site in a new window websites for information on travel requirements, including digital registrationOpens external site in a new window, quarantine and entry restrictions.

Visit the South African GovernmentOpens external site in a new window website for information on entry requirements for travel to Johannesburg.

The Australian Government has tightened restrictions for travel to Papua New Guinea in response to the serious health risk to the Australian public as a result of the COVID-19 outbreak in Papua New Guinea.

Outbound travel exemptions for Australian Citizens and Permanent Residents will only be approved by the ABF Commissioner in extremely limited circumstances, eg for critical workers providing assistance to Papua New Guinea's COVID-19 response and people undertaking critical safety roles.

If you're seeking to travel to Papua New Guinea in these limited circumstances, you must ensure that you have a valid exemption for departure. In most cases this will require completion of a new travel exemption requestOpens external site in a new window online.

All international arrival and transit passengers, regardless of nationality or visa status, will need to provide a negative COVID-19 PCR-test result issued within three business days before boarding their flight to Taiwan. 

For more information check the latest travel alerts when travelling from Australia.Opens external site in a new window

• Only Tongan citizens, permanent residents and international travellers as approved by the Ministry of Health and the Ministry of Foreign Affairs can travel to Tonga, and you must register your interest on the Government of Tonga Repatriation RegistryOpens external site in a new window. Ensure you bring either a paper or digital copy of the approval with you to show at the airport on departure.
• To travel on a flight from Australia to Tonga, you mustn't have visited a state with any confirmed COVID-19 cases in the 14 days before your flight, and not have been in an area designated as a COVID-19 hotspot. Connections from other countries are not permitted.
• You must complete a Traveler’s Arrival Health Declaration Card and provide it to the Ministry of Health Border Control Team upon request.
• On arrival in Tonga, you’ll be required to quarantine for 21 days.

Before you're accepted for travel, you’ll be required to undergo a COVID-19 PCR test.

• Your COVID-19 PCR test must be completed within 72 hours of departure.
• You must have a negative result.
• You must carry a copy of your test results, either a paper copy or a digital copy (email or pdf), as you may be asked to provide proof of your negative test result on departure and on arrival in Nukuʻalofa.

For more information, visit the

• Government of the Kingdom of Tonga'sOpens external site in a new window website.
  
• Australian Government's SmartravellerOpens external site in a new window website.

Failure to comply with these measures is a criminal offence and you could be fined. Visit gov.uk/uk-border-controlOpens external site in a new window for detailed public health advice and requirements for entering the United Kingdom.

Travel requirements to the European Union and other European nations will change from 1 January 2021. To prepare for your travel to Europe, visit the official UK government site Brexit TransitionOpens external site in a new window.  

When international flights resume, governments and airlines may introduce requirements for passengers to have proof of a COVID vaccination. For more information, read the press releaseOpens external site in a new window.

Following outbreaks of measles in the region, the Solomon Islands Government has issued a Travel Advisory, requiring visitors from countries including Australia, and Solomon Islands residents travelling to Australia and other destinations, to show proof of vaccination.

To enter the Solomon Islands, you'll need to show proof you have been vaccinated against measles at least 15 days before your arrival. Bring your official vaccination record with you in your carry-on bag. Travellers without evidence of vaccination may need to undergo a medical examination.

Read more on the Australian Government's SmartravellerOpens external site website.