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  1. Argentina (English)
  2. Argentina (español)
  3. Australia (English)
  4. Austria (English)
  5. Belgium (English)
  6. Brazil (English)
  7. Canada (English)
  8. Chile (English)
  9. Chile (español)
  10. China (English)
  11. 中国 (中文)
  12. Fiji (English)
  13. Finland (English)
  14. France (English)
  15. France (français)
  16. French Polynesia (English)
  17. Germany (English)
  18. Deutschland (Deutsch)
  19. Hong Kong (English)
  20. 中國香港特別行政區 (中文)
  21. India (English)
  22. Indonesia (English)
  23. Indonesia (Bahasa Indonesia)
  24. Ireland (English)
  25. Italy (English)
  26. Japan (English)
  27. 日本 (日本語)
  28. Mexico (English)
  29. México (español)
  30. Netherlands (English)
  31. New Caledonia (English)
  32. New Zealand (English)
  33. Papua New Guinea (English)
  34. Philippines (English)
  35. Singapore (English)
  36. South Africa (English)
  37. South Korea (English)
  38. Spain (English)
  39. Switzerland (English)
  40. Taiwan (English)
  41. 中國台灣 (中文)
  42. Thailand (English)
  43. United Kingdom (English)
  44. United States (English)
  45. Vanuatu (English)
  46. Vietnam (English)
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      • Travel Insider
    • Where can I go?

        With our interactive map its easy to plan your next trip using money or Qantas Points.

      • Where can I go?
      • Where can I go?
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  • Flight deals
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        Deals on Qantas flights across a range of international destinations.

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      • All flight deals
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  • Plan
    • Plan
    • Plan
    • Travel classes

        Find out more about our award winning First and International Business class and other classes of travel on Qantas.

      • Travel classes
      • Travel classes
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    • Onboard

        Find out more about inflight dining, entertainment, seat maps and more.

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    • Why Qantas?

        The answer is simple. Excellent service, great value and an award winning airline.

      • Why Qantas?
      • Why Qantas?
    • Route maps

        Discover the world with Qantas and our partners.

      • Route maps
      • Route maps
    • Timetables

        Search Qantas timetables for Qantas, QantasLink and Jetstar flights.

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      • Timetables
    • Email subscription

        Get the latest flight sales and travel reviews straight to your inbox.

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      • Email subscription
    • Qantas Passenger Perks

        Travelling to Australia? Unlock a range of exclusive deals across popular Australian destinations and create your perfect holiday.

      • Qantas Passenger Perks
      • Qantas Passenger Perks
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  • Book
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    • Book
    • Flights

        Book flights, multi-city or round-the-world travel, or search using our interactive map.

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      • Conferences
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    • Conferences

        Let us help you organise your next conference for 20 delegates or more.

      • Conferences
      • Conferences
    • Hotels and Airbnb

        Earn Qantas Points on our huge range of accommodation options worldwide.

      • Hotels and Airbnb
      • Hotels and Airbnb
      • Airbnb
    • Activities

        Book city tours, hop-on-hop-off buses, organised tours and more.

      • Activities
      • Activities
    • Cars

        Book Avis, Budget, Hertz and Thrifty car hire around the world.

      • Cars
      • Cars
    • Transfers

        Book airport transfers in over 280 destinations worldwide.

      • Transfers
      • Transfers
    • Hotels

        Earn Qantas Points on our collection of over 188,000 hotels worldwide.

      • Hotels
      • Hotels
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  • Fly
    • Fly
    • Fly
    • Flight status

        Find departure and arrival information and view our on time performance.

      • Flight status
      • Flight status
      • On-time performance
    • Check in

        Ways to check-in for your flight including online and on your mobile.

      • Check in
      • Check in
      • Online check-in
      • Airport check-in
    • Manage booking

        Request seats, change or upgrade flights, check in and more. Find out about Bid Now Upgrades.

      • Manage booking
      • Manage booking
    • Travel updates

        Track updates on extreme weather or other major issues that may impact your flight.

      • Travel updates
      • Travel updates
    • Seat selection

        Purchase an Extra Legroom seat, choose a seat for your flight and view Exit Row seating requirements.

      • Seat selection
      • Seat selection
    • At the airport

        Browse our airport guides and lounge network infomation.

      • At the airport
      • At the airport
    • Baggage

        View baggage allowances, purchase additional baggage, learn about dangerous goods or track lost baggage.

      • Baggage
      • Baggage
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      • Recreational and sporting petrol powered equipment
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      • Other dangerous goods items
      • Dangerous goods approval form
      • Permanent bag tags
      • Sporting equipment
      • Travelling with pets
      • Baggage services
    • Airport lounges

        Start your trip in the exclusive surrounds of one of our world class airport lounges.

      • Airport lounges
      • Airport lounges
    • Travel advice

        Information about visas, health and more.

      • Travel advice
      • Travel advice
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      • Visa and health
      • USA visa requirements
      • Customs and quarantine
      • First time flyers
      • Travel checklist
      • Travel security
      • Your health inflight
      • Facial recognition
      • Qantas top travel tips
    • Specific needs

        Options for mobility and medical assistance and first-time flyers. Request wheelchair assistance.

      • Specific needs
      • Specific needs
      • Travelling with specific needs
      • Assistance during your journey
      • Travelling with a carer
      • Taking medical equipment and medications onboard
      • Service dogs
      • Travelling with oxygen
      • Toilets onboard
      • Safety restrictions
      • Booking assistance
      • Deaf or hearing impaired passengers
      • Blind or vision impaired passengers
      • Fitness to fly
      • Mobility assistance
      • Mobility assistance request form
      • Contact us about specific needs
    • Travelling with children

        Get ready for your big adventure with our dedicated family section

      • Travelling with children
      • Travelling with children
      • Unaccompanied minors
      • Information for parents
      • Child car seat and restraint systems
      • Child car seat and restraint systems
      • Joey Club
      • Kids entertainment
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  • Frequent Flyer
    • Frequent Flyer
    • Frequent Flyer
    • Earn Qantas Points

        Earning points couldn’t be easier. Whether you’re booking your next holiday or flying for business or pleasure, you could be earning points on all sorts of things.

      • Earn Qantas Points
      • Earn Qantas Points
      • Claim missing points
    • Use Qantas Points

        With lots of ways to use your points, you’ll be sure to find something you like. Use your points for flights, upgrades, hotels, or car hire. 

      • Use Qantas Points
      • Use Qantas Points
      • Classic Flight Rewards
      • Points Plus Pay - Flights
      • Classic Upgrade Rewards
      • Where could I go
    • Status and Clubs

        The more you fly the faster you’ll enjoy benefits like priority boarding, lounge access and much more. Or you could join The Qantas Club and start your journey with exceptional facilities.

      • Status and Clubs
      • Status and Clubs
      • Status
    • News

        All the latest from the Qantas Frequent Flyer program including new partners, new rewards and more.

      • News
      • News
    • Member specials

        Access travel and partner special offers available exclusively for our members.

      • Member specials
      • Member specials
      • Double Status Credits on eligible flights worldwide
      • Double Qantas Points
    • My account

        Check your points balance, transfer points, update your details, claim missing points, top-up points, manage bookings and more.

      • My account
      • My account
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      • Claim missing points - flights
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  • Help
    • Help
    • Help
    • Customer support

        Find out how to change your booking, contact your local Qantas Office and get answers to other questions.

      • Customer support
      • Customer support
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    • eSSENTIAL Accessibility

        Download our free online tools for individuals with dexterity limitation.

      • eSSENTIAL Accessibility
      • eSSENTIAL Accessibility
    • FAQs

        Get answers online right now to commonly asked questions at Qantas.

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      • FAQs
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        How to connect with us through Social media platforms.

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Website technical support

Find the answers to our most frequently asked questions for quick online assistance.

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Popular web FAQs

What do I do if the booking process stops at a certain stage, or the same page keeps re-loading?

Why do I get an error message when I try to view my booking?

I am unable to access or log in to Manage booking or my Frequent Flyer account.

I can't select and pay for my seat? Your flight might not be eligible. Read more about selecting your seat.

Can't check-in online? Remember you can always check in at the airport.

What are cookies and what are they used for?

How can I view content that is blocked by a pop-up?

Do I need any special software to view certain online functions?

Why did my session time out while I was making a booking online?

What do I do if the booking process stops at a certain stage, or the same page keeps re-loading?

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