Building long term value

plane on tarmac at sunset

Every year, millions of people rely on the Qantas Group to take them somewhere.

We’ve been serving communities for more than 100 years. And we know that our continued success relies on day-to-day operational excellence and keeping a steady eye on the horizon.

The Qantas Group is constantly transforming to make sure we’re well positioned for the future. That’s how we keep creating value for our stakeholders, opportunities for our people and world-class experiences for our customers.

In the process, we aim to have a positive impact on the broader community and minimise our impact on the environment. And, above all, achieve the highest standards of safety and integrity.

The Qantas Group’s approach to doing this rests on three pillars: Delivering Today, Looking Ahead, and Acting Responsibly.

Looking ahead

COVID-19 is the biggest challenge ever faced by global aviation – and its impacts will be felt for some time.

The Qantas Group entered the crisis in better shape than most airlines. After significant restructuring, we’ve seen clear signs of how well the business can perform when travel restrictions have eased.

We’ve made significant progress on our three-year plan to accelerate our recovery and lay the foundations for the future success of the Qantas Group.

It is through this plan that we will get more of our people back to work and our business back to profit and growth.

Delivering today

The Qantas Group navigated very challenging conditions in FY21.

The Qantas Group navigated the worst trading conditions in its history during FY21 and faced into some very difficult decisions.

The Qantas Group reported an Underlying Loss Before Tax of $1.8 billion for FY21 and a Statutory Loss Before Tax of $2.4 billion.

Since the onset of the pandemic, the Qantas Group has taken a number of actions to mitigate the financial impact resulting from the COVID-19 crisis and associated travel restrictions.

Announced in June 2020, the three-year recovery plan to remove $1 billion in costs annually is on track – with $650 million in benefits already achieved. It is enabling the group to create a stronger platform for future profitability and growth, and deliver long-term shareholder value.

Acting responsibly

For consumer brands especially, protecting value is also about maintaining a social licence to operate.

We hold ourselves to high standards in everything we do and give others the information to evaluate our performance.  

  • Safety - our first priority
  • Our people
  • Our community
  • Our planet
  • Our leadership
  • Our governance
  • Our reporting approach.