Inflight and airport services
Find out about any changes to your airport and inflight experience.
Inflight and airport services changesUpgrade your web browser for an enhanced experience. Upgrade my browser.
Before booking and before you travel, ensure you check the latest Government travel requirements, which may include mandatory health declarations, vaccinations, COVID-19 tests, use of face masks, entry permits, pre-approval and quarantine (possibly at your own expense), or you could be denied entry.
As states and territories open their borders, there are some COVID-safe requirements for travel and we want to help you know what to expect.
If you've been identified as a confirmed COVID-19 case or close contact, you should follow the health guidance of the jurisdiction you're in and travelling to (including any isolation and testing requirements) before you travel.
Information on travelling to:
For travel within Australia, you'll need to follow the Public Health Orders and Directions set out by the state or territory you're travelling to. Ensure you check the latest travel advisories for your destination before you get to the airport.
Many states and territories have revised their testing requirements for domestic travel. Rapid Antigen Tests are now accepted if a pre-departure test is required. You'll need to check the conditions for the relevant jurisdiction you're travelling to. Arrival COVID-19 testing may also apply.
If you've recovered from COVID-19 in the past and your itinerary is for travel wholly within Australia, you don't need to apply for past positive medical clearance with us. However the government may request proof of recovery documentation when arriving at your destination or when you apply for a travel permit, if required.
If a state or territory requires you to be fully vaccinated to travel intrastate, you can use your immunisation history as evidence, available through the myGov or Medicare app. If you were vaccinated outside of Australia, alternative evidence can be provided.
If you can't be vaccinated for medical reasonsOpens external site in a new window, you do not need to apply for an exemption with us if your booking is for travel within Australia only.
We've implemented some changes to ensure you know and understand the latest travel requirements when travelling around Australia.
While we update this information regularly, requirements may change with short notice. Before you travel, we recommend you check with the revelant government authority for the latest travel advice on travelling to, from and within their state or territory.
Find out about any changes to your airport and inflight experience.
Inflight and airport services changesIf we've cancelled your Qantas flight, or your plans have changed.
Booking changes and other optionsSkip the queues at the airport and check in online 24 hours before your flight.
Online check-in