Schedule of Fees

Find out about our change and cancellation service fees.

On this page

When fees do not apply

Fees may not apply if you're entitled to a refund or flight change under applicable local law or the Conditions of Carriage due to a cancellation, delay or schedule change.

Booking Fees

There are no Booking Fees for bookings made on, or through Qantas Contact Centres, Qantas airport locations, web chat and social media channels in Brazil.

Change Booking Fees

To change a booking via any method, a change fee may apply depending on the fare type purchased. You may also have to pay any difference between the fare for your new booking and the original fare. Refer to the applicable fare rules for details.

No Service Fees will be applied for changes to a booking in Business or First, including date and time changes.

Cancellation Fees


Cancellation fees may apply and these vary depending on your point of origin and destination. Refer to the applicable fare rules for details. 

Fare type Fee per passenger per ticket
Refund processing fee US$25
Fees that apply to refund a flight, per pessenger

Additional baggage

The following fee applies when you request a refund of additional baggage allowance in accordance with the terms and conditions

Fees are per passenger per booking.

  Amount Qantas Points
Additional baggage allowance US$60 5,000
Fees that apply to refund additional baggage. 

Important information

Disclaimer: + Point cancellation fees only apply for an additional baggage allowance purchased using Qantas Points.