Qantas Group Businesses

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Qantas Ground Services

Qantas Ground Services (QGS) is a wholly owned subsidiary of Qantas Airways and we’re responsible for providing ground handling services to the Qantas Group, including quite physical roles such as baggage handling (sorting bags from the terminal and ensuring they reach their final destination), ramp services (loading bags into the aircraft), cabin presentation (cleaning the aircraft), ground transport (bus driving) and warehouse freight handling (handling cargo for our freight business).

The services in our airports are the heart of the Qantas product and customer service experience. Right across airport terminals, our people make it happen for our customers.

To meet the needs of our customers who are travelling across Australia and the globe, we work around the clock to ensure our customers and their belongings are able to have a seamless transit through our airports, in the air and through our freight terminals

Can you imagine working with aircraft on a daily basis? Or being a part of the broader customer journey and working in a challenging outdoor environment? We're looking for people who share our passion for working in a fast paced operational environment and enjoy being physically active and working in all weather conditions.

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Qantas Loyalty

For Qantas, exceptional customer experiences have always extended far beyond the flight. At Qantas Loyalty, it’s our job to build lasting relationships with people on the ground. We’re well known as the fast moving innovators in the Qantas Group, and manage the brands and services that keep Qantas customers coming back.

We oversee Qantas Frequent Flyer, Qantas Business Rewards, Qantas Assure, Loyalty Solutions, Red Planet and Taylor Fry. Together, it’s our job to make sure the same level of quality, commitment and insight goes into every loyalty interaction that a Qantas customer experiences.

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Jetconnect

When you board a Qantas flight from Auckland, Christchurch, Queenstown or Wellington headed for Brisbane, Melbourne or Sydney, chances are you’re flying with Jetconnect. We’re a subsidiary airline based in Auckland, and we’re fully owned by Qantas Airways.

Our teams are motivated, friendly and dedicated – and we’re all proud to represent the “Spirit of Australia” from our home in New Zealand.

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JETS Transport Express

When international air cargo touches down in Australia, we’re there to get it the rest of the way to its destination. Our interstate trucking services cover the domestic legs of international airfreight operations, driving between all the major cities from our hubs in Sydney, Melbourne, Brisbane, Coolangatta, Perth and Adelaide.

In 2008, Qantas Freight Enterprises bought JETS Transport Express. Today we operate as a wholly owned but independently managed business. With unbeatable reliability, security and attention to detail, it’s no surprise we’re Australia’s road feeder of choice.

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Jetstar

The Jetstar Group is one of Asia Pacific’s fastest growing airlines. It’s made up of Jetstar Airways (a subsidiary of the Qantas Group) in Australia and New Zealand, Jetstar Asia in Singapore, Jetstar Pacific in Vietnam and Jetstar Japan. Jetstar is alive with a sense of adventure. A team focused on safety, passionate about enjoyment and driven to deliver not just low fares, but a great experience for our customers. Come on board and join our team!

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Network Aviation

We’re one of Western Australia’s most significant aircraft charter companies. We call Perth airport home, and provide FIFO (fly-in, fly-out) air charters, regular airline services, corporate charters and freight services to destinations across WA and beyond.

As a wholly owned subsidiary of the Qantas Group, we hold the same high standards for our work, which has helped us develop an excellent reputation for safety, reliability and customer service over the years. By joining the Network Aviation team, you’ll be part of the dedicated group of people who help make this possible every day.

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Qantas Freight

Qantas Freight is about far more than moving cargo. It’s about connecting people with the goods they need, in the most tailored, smooth and efficient way possible.

By combining your unique skills with our strong network of partnerships around the world, we’ll continue to grow our position as Australia’s largest independent air freight business.

Qantas Freight Enterprises also owns a number of specialist logistics businesses around the world including:

  • Express Freighters Australia (EFA); a wholly-owned subsidiary freighter management company which has its own Air Operators Certificate and also wet leases its Boeing 767-300F and Boeing 737-300CF aircraft to Qantas Freight.
  • JETS Transport Express; an Australian based trucking company that specialises in the provision of interstate trucking for domestic legs of international air cargo. JETS operate a fleet of trailers specially designed to handle large air freight pallets which, due to their size, cannot be moved on domestic aircraft.
  • Qantas Courier New Zealand; providing a range of specialist courier services to small and medium size enterprises and individuals as well as a range of quality unaccompanied baggage services. Qantas Courier has offices and warehouses in Auckland, Wellington and Christchurch.

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QantasLink

The heart of Qantas has always been in the heart of Australia. As Australia’s largest regional airline and a wholly owned subsidiary of Qantas Airways, QantasLink provides a vital connection between our metropolitan and regional ports.

We operate over 2,000 flights each week to 58 destinations across Australia. Whether you’re a part of QantasLink, Eastern Australia Airlines or Sunstate Airlines, you’ll be helping link city with country, and people from all walks of life. 

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