TFE Hotels

Membership, and the earning and redemption of Qantas Points is subject to the Qantas Frequent Flyer Terms and Conditions. 

Bookings with TFE resulting in the earning and redemption of Qantas Points is subject to TFE Terms and ConditionsOpens in a new tab or window.

Qantas Points will be earned on all eligible spend which includes accommodation (at rate thresholds) for a maximum of seven nights only, restaurant, room service, laundry, phone calls billed to guest account  and excludes package stays, free hotel stays, industry rate discounts, group or conference rates, award certificates or discount certificates, wholesaler and inbound rates; mini bar and chargeback restaurants; Tour Series rates, employee discount rates, Third Party website rates and discount card rates. Qantas Points will not be earned on no shows, cancelled bookings or partial payments of an invoice. See full Terms and ConditionsOpens in a new tab or window for details of all eligible and ineligible spend. 

To earn Qantas Points, you must provide your Frequent Flyer number at your time of booking and upon check-in. 

Qantas Points will be credited to your Frequent Flyer account within eight weeks after checkout. 

Submit a claim for missing points or check the status of an existing claim by completing the claim missing points formOpens in a new tab or window.