Travel to Thailand

Travelling has changed, and you may need to do a little more planning and preparation before take-off. Ensure you check and comply with all airline and government travel requirements before arriving at the airport.

Last updated: 19 July 2022

If you're fully vaccinated, you don't need to complete a Thailand PassOpens external site in a new window or provide proof of medical insurance.

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Travel requirements

Before booking and before departure, ensure you check the latest ThailandOpens external site in a new window and AustralianOpens external site government conditions for travel, including any applicable Australian State Government restrictions and requirements, which may include mandatory travel and health declarations, vaccinations, use of face masks, and immigration and entry requirements (which may include renewing your passport, or applying for a visa), or you could be denied entry. This information is subject to change and we recommend you check these websites frequently for any updates.

Some countries have restrictions around transiting. If you're transiting via another country or onto another international flight, ensure you check the requirements of your transiting and destination country to ensure their Government allows you to transit.

If your itinerary includes travel with another airline, or Qantas codeshare flights which are operated by another airline on their aircraft, you'll need to contact them directly to understand and meet their requirements.

Your conditions for travel depend on the scheme you're travelling under.  Children below 18 years of age travelling with a fully vaccinated parent or guardian can enter Thailand on the same entry scheme.

If you need to change your travel plans after submitting your Thailand Pass, you can still use the approved QR code if your new arrival or departure date is within 72 hours (3 days) of your original travel date. However, you must show proof of revised travel insurance coverage that corresponds with your new travel dates.

Fully vaccinated passengers:

  • Check you're considered fully vaccinatedOpens external site according to Thailand Government guidelines, which include completing a course of an approved vaccine at least 14 days before you arrive. 

All other passengers:

  • Register with Thailand PassOpens external site before your intended travel date. You’ll need to attach the required documents, including your passport and proof of the below requirements. Once your application is approved you'll be issued your Thailand Pass QR Code.
  • Have a valid travel insurance policy to cover medical expenses with a minimum coverage of US$10,000, unless you are a Thai national, ex-pat living and working in Thailand under a valid visa or residence permit.
  • Travellers who are not fully vaccinated must provide proof of a negative pre-departure COVID-19 RT-PCR test 72 hours before departure. Your test result certificate must be uploaded to the Thailand PassOpens external site in a new window application.
  • If you're unable to undergo a pre-departure COVID-19 test, or wish to be quarantined:
    • Your Thailand Pass application must include proof of accommodation booking 5 days from your day of arrival (including 1 RT-PCR test).
    • You must undertake mandatory 5-day quarantineOpens external site in a new window or for the period as specified by the Ministry of Public Health at your hotel.
    • Take an RT-PCR test on Day 4-5 of your stay at your hotel, and wait for a negative result before ending your quarantine period.

Transiting in Thailand

In line with Thailand Government regulations, if you're transiting between international flights in Bangkok Suvarnabhumi Airport, your itinerary must be booked on the same ticket and you must not leave the transiting area and enter Thailand. You must check with your destination country government requirements to ensure transiting via Thailand is permitted. International travellers transiting through Thailand (lay-over time not exceeding 24 hours / through-check luggage only / cannot leave transit area / final destination is outside of Thailand) do not need to register for Thailand Pass, but are required to have the following documents:

  • A valid travel insurance policy to cover medical expenses in Thailand with a minimum coverage of US$10,000; and 
  • Proof of either a negative COVID-19 RT-PCR test issued (in English or Thai) within 72 hours before departure from the first embarkation point or vaccination certificate.

This excludes travellers transiting without leaving the aircraft.

Thailand has reopened for International to Domestic transfers. Travellers who have valid QR Thailand Pass under the ‘exempt from quarantine’ option, can connect to domestic flights. 

Applying for clearance to travel

If you're unable to be vaccinated due to medical reasons or you return a positive pre-departure COVID-19 test result, you may still be able to travel with us in some circumstances:

  • Vaccination exemptions: You can request a vaccination exemption due to a medical condition that prevents you from being vaccinated with a COVID-19 vaccine. You'll also be required to show proof of a negative pre-departure COVID-19 test when you check-in.
  • Prior positive medical clearance: If you've previously had a COVID-19 infection, you may be able to apply for medical clearance based on a past positive infection, provided you're no longer infectious and don’t have any symptoms. Check the government requirements to see if they permit exceptions for past positive infections, for any countries you're travelling to or transiting through, before submitting your request to us.

See more information on how to request COVID-19 vaccination exemptions and past positive medical clearance.

Keep up to date with the latest requirements

It’s important to continue to check the relevant government websites for the latest travel requirements, as these may change closer to your departure date and more information may become available.  

Inflight and airport services

Find out about any changes to your airport and inflight experience.

See inflight and airport services for more information.