Travel updates

Check this page for issues which may affect your flight or booking with us. We'll do all we can to keep you informed of developments and the choices available. See real-time flight status or the media roomOpens external site for the latest information.

Last updated: 15 October 2020

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Coronavirus information

We're continuing to monitor the situation closely and review our flights based on the advice of the World Health Organisation, Centre for Disease Control and Australia’s Chief Medical Officer. 

If there are any changes to your flight, we'll be in contact. We're also offering flexible options to customers affected by travel restrictions. Find out more information on options for changing your flights.

For the latest information, visit Coronavirus travel updates.

Travel between New Zealand and Australia

Travel from New Zealand – Safe Travel Zone to NSW and NT

The Australian government has announced a Safe Travel ZoneOpens external site in a new window with New Zealand.

To book a flight, you must have spent at least 14 days in New Zealand prior to your date of travel, and not have been in an area designated as a COVID-19 hotspot. The Australian Government is defining a hotspot using a three-day rolling average of three locally acquired cases per day.

You must also present a printed and signed health declaration formOpens external site in a new window at check-in confirming that you've been in New Zealand 14 days before your date of departure.

Before booking, ensure you check the latest New ZealandOpens external site in a new window and AustralianOpens external site in a new window government travel requirements.

Find out more about travel between New Zealand and Australia.

Travelling within Australia

Some Australian states and territories have introduced new measures, including additional health and safety protocols, in response to Coronavirus that may impact interstate travel.

Before travel, ensure you check the latest government travel requirements, which may include mandatory health declarations, use of face masks, entry permits, pre-approval and quarantine (possibly at your own expense), or you could be denied entry.

Travelling to Australia from overseas - excluding from New Zealand

The Australian GovernmentOpens external site in a new window has implemented immigration measures which allow only Australian citizens, residents and immediate family members to travel to Australia. The government has also advised that all new arrivals are required to self-isolate for 14 days.

If you’re travelling to Australia, check your own government's travel advice for the latest information on all of your planned destinations and transit ports, as they are constantly being reviewed.

Travelling from Australia

Ensure you check current Australian travel alertsOpens external site in a new window for the latest information when you’re leaving Australia.

Travel to the UK

The UK Government has introduced a series of measures to control the transmission of COVID-19 for passengers travelling to the UK.

Refer to the GOV.UK websiteOpens external site in a new window for Public Health guidance and more information.

Travel to New Zealand

The New Zealand government has announced restrictions due to Coronavrius. Refer to the New Zealand Unite against COVID-19Opens external site in a new window website for more information.

Visa requirements

The New Zealand government requires some visitors and transit passengers to have a New Zealand Electronic Travel Authority (NZeTA).

Solomon Islands measles vaccination travel advisory

Following outbreaks of measles in the region, the Solomon Islands Government has issued a Travel Advisory, requiring visitors from countries including Australia, and Solomon Islands residents travelling to Australia and other destinations, to show proof of vaccination.

From 28 December 2019, to enter the Solomon Islands you'll need to show proof you have been vaccinated against measles at least 15 days before your arrival. Bring your official vaccination record with you in your carry-on bag. Travellers without evidence of vaccination may need to undergo a medical examination.

Read more on the Australian Government's SmartravellerOpens external site website.

New Bali electronic customs declaration form

Passengers flying to Bali are required to complete an Electronic Customs Declaration (ECD) formOpens external site in a new window online. The form can be completed as early as two days before arrival.

Customs cards will no longer be handed out on flights to Bali. 

Useful links

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Qantas' top ten travel tips

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Important information

Disclaimer: *Subject to regulatory approval