Complaint, compliment and claim form

If we’ve changed or cancelled your Qantas flight, or if your travel is completed, and you need to contact us, complete the form below. Whether it’s about a complaint, compliment or claim, we’re here to help.

If you need help with a current booking, or would like to request or follow up on a refund call us on 1300 659 161. For assistance with your travel credits contact us on 1300 171 505.